The U.S. Embassy in Kigali, Rwanda, seeks a contractor to provide preventive maintenance services for its chiller systems under a fixed-price agreement starting in April 2025. The contract spans one year with four optional renewal periods, with services aimed at keeping the chillers in optimal operational condition. Notably, all costs will be fixed, covering necessary labor, materials, and disposal of hazardous substances without adjustments for price fluctuations. The contract requires trained technicians to conduct periodic inspections and repairs, although extensive repairs will be handled under separate agreements. The proposal evaluation will focus on finding the lowest-priced, technically acceptable offer from responsible contractors, with the stipulation that all work must be conducted during standard hours without interfering with embassy operations. The document outlines strict standards concerning personnel security, access to embassy facilities, and worker conduct. Additionally, contractors must minimize customer complaints and provide proper documentation as part of the submission and billing processes. Overall, this solicitation reflects the embassy's commitment to maintaining high operational standards while ensuring compliance with safety and governmental regulations.