Instructional Systems Designer and Industrial Organizational Psychologist Support Services
ID: HCOAMPO2025Type: Special Notice
Overview

Buyer

TREASURY, DEPARTMENT OF THEINTERNAL REVENUE SERVICE

NAICS

Professional and Management Development Training (611430)

PSC

EDUCATION/TRAINING- TRAINING/CURRICULUM DEVELOPMENT (U008)
Timeline
    Description

    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking contractors to provide Instructional Systems Designer (ISD) and Industrial Organizational Psychologist (IO) support services aimed at enhancing training programs for IRS employees. The primary objectives include optimizing training curricula, developing assessment tools, and ensuring effective delivery of training materials, particularly for revenue agents, to align with the IRS's business goals and improve employee performance. This initiative is crucial for strengthening the IRS's capacity to deliver its mission through enhanced employee learning and skills development. Interested vendors must respond to the Request for Information (RFI) by January 21, 2025, and can direct inquiries to Tujuannah Strickland at Tujuannah.S.Strickland@irs.gov.

    Point(s) of Contact
    Tujuannah Strickland
    Tujuannah.S.Strickland@irs.gov
    Files
    Title
    Posted
    The U.S. Department of Treasury's IRS seeks contractors for Instructional Systems Designer (ISD) and Industrial/Organizational (IO) Psychologist support services to enhance training programs in alignment with business goals. The IRS University (IRSU) aims to strengthen employee learning and skills across diverse training from customer service to tax law. The contractor's objectives include evaluating training programs, customizing content for various employee roles, leveraging technology for effective learning, and developing assessment tools to measure employee performance. The work spans planning, analysis, training needs assessment, design and implementation of training plans, content creation, and effectiveness measurement, strictly adhering to government regulations. The contract involves providing specialized services over a base period of 12 months at the contractor's remote worksite, necessitating adherence to privacy regulations and contractor personnel qualifications. Ultimately, this initiative is vital for optimizing IRS training and improving overall organizational performance.
    The IRS has issued a Request for Information (RFI) to gather insights on the capabilities of firms that can provide support from Instructional Systems Designers (ISD) and Industrial-Organizational Psychologists (IO) for optimizing training programs and enhancing employee performance. This initiative focuses on aligning training with business goals while improving educational experiences for IRS employees. The RFI outlines the need for contractors to develop and update course curricula, assess employee competencies, and provide strategic advice in relevant tax applications. It invites responses structured in two parts: company profile information and detailed capabilities. The IRS emphasizes collaboration with contractors experienced in technical tax training and program management to support its mission. The document clarifies that responses are for information purposes only, and not a solicitation for bids or proposals, maintaining that the government will not be liable for any costs incurred in response to this notice. Interested parties are encouraged to submit their information by January 21, 2025.
    The Internal Revenue Service (IRS) issued a Request for Information (RFI) on January 8, 2025, seeking capabilities from vendors to provide Instructional Systems Designer (ISD) and Industrial Organizational Psychologist (IO) support services. The purpose of this RFI is to gather information for project planning rather than solicit proposals. The IRS requires services to optimize training programs that align with business objectives and improve employee performance. Key responsibilities include updating course curricula, developing assessment tools, and ensuring the efficient delivery of training materials to IRS employees, particularly for revenue agents. Vendors must demonstrate expertise in areas such as tax training, program management, and integration of subject matter experts (SMEs) into IRS activities. Responses should include company profiles, technical capabilities, and strategies for delivering the required services. The IRS emphasizes the importance of experience in high-priority tax strategies and complex training delivery. It clarifies that no proposals will be accepted under this RFI, and any information provided may be used for future solicitations. The response deadline is January 21, 2025.
    The government file outlines a Request for Information (RFI) for Instructional Systems Designers and Industrial Organizational Psychologists, with responses due by January 21, 2025. It includes a detailed company profile section, inviting bidders to provide information on their capabilities, experience, and expertise in delivering complex technical tax training and strategic advisory services relevant to high-priority IRS areas. Key requests include company background, subcontracting opportunities, applicable North American Industry Classification System (NAICS) codes, current government contracts, and business classification. Additionally, the technical section seeks insights on team structuring, labor categories, pricing models, and educational qualifications of assigned personnel. The document emphasizes the importance of understanding whether the requirements could be effectively met by small or large businesses and requests insights to enhance the scope of services. Overall, it aims to gather information from potential contractors to inform future training and advisory service procurements by the federal government.
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