Instructional Designer
ID: 25-07Type: Sources Sought
Overview

Buyer

TREASURY, DEPARTMENT OF THEINTERNAL REVENUE SERVICEDEPT OF TREASURY IRSMEMPHIS, TN, 38118, USA

NAICS

Educational Support Services (611710)

PSC

EDUCATION, TRAINING, EMPLOYMENT, & SOCIAL SVCS R&D SVCS; EDUCATION SVCS R&D; APPLIED RESEARCH (AF12)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/19502c4a6fdc48c6893ad0b68a39d17c/view
Timeline
    Description

    The Department of the Treasury, specifically the Internal Revenue Service (IRS), is seeking qualified contractors to provide instructional design services for the Taxpayer Advocate Service (TAS). The primary objective of this procurement is to develop experiential activities, workshops, and case studies aimed at enhancing the training programs for TAS employees, ensuring alignment with adult learning principles and compliance with Section 508 accessibility standards. This initiative is crucial for improving employee training effectiveness and taxpayer service quality within the IRS. Interested parties should submit their responses to the Request for Information (RFI) by January 13, 2025, and can direct inquiries to Lori Wingrove at lori.j.wingrove@irs.gov or Cynthia Pittman at Cynthia.l.pittman@irs.gov.

    Point(s) of Contact
    Lori Wingrove
    lori.j.wingrove@irs.gov
    Cynthia Pittman
    Cynthia.l.pittman@irs.gov
    Files
    Title
    Posted
    IR Mod_IRIS_UI PWS TAS_OPS_LE_12.10.24.docx
    The Performance Work Statement (PWS) for the Internal Revenue Service's Taxpayer Advocate Service (TAS) outlines the need for instructional design services aimed at developing experiential activities, workshops, and case studies for TAS employees. The contractor will collaborate with TAS leadership to enhance the training program, focusing on both foundational and advanced content delivery. Key objectives include transitioning existing virtual training to face-to-face formats, ensuring compliance with section 508 accessibility standards, and aligning the training with IRS security protocols. The scope of work necessitates a detailed reassessment of current training materials to identify gaps and recommend improvements. Contractors are expected to provide deliverables such as an assessment report, experiential learning activities, project management documentation, and regular status reports to monitor progress. Key personnel must have specified qualifications, including experience with adult learning principles and educational material development within federal settings. The project runs for a base period of twelve months with additional option periods and emphasizes the importance of compliance with government security standards and deliverable ownership. The initiative reflects the government's commitment to enhancing employee training and taxpayer service quality.
    RFI Response Template (6).xlsx
    The document outlines requirements for responding to a Request for Information (RFI) related to a specific project under federal, state, or local government contracting. It includes a detailed structure for submission, emphasizing the need for company identification, technical capability, and relevant business classifications. Respondents must provide their company name and address, identify partnering opportunities, and include points of contact with comprehensive contact details. Additionally, the document calls for the NAICS code, active governmentwide contracts, and an overview of the company's socio-economic status. The purpose of this RFI is to gauge interest and capability among potential contractors, helping the government in shaping its future Requests for Proposals (RFPs). By articulating technical qualifications and existing contracts, the government seeks to ensure that the selected vendor possesses the necessary experience and resources. Overall, the file serves as a foundational guide for organizations to prepare their responses effectively while adhering to federal contracting standards.
    TAS Operations Support L and E Development of Experiential Activities Workshops and Case Studies RFI.docx
    The Internal Revenue Service (IRS) issued a Request for Information (RFI) on December 16, 2024, to gather insights for the development of experiential learning activities, workshops, and case studies under the Taxpayer Advocate Service (TAS). This RFI aims to identify contractors capable of enhancing TAS's training programs by aligning materials with adult learning principles and meeting Section 508 accessibility standards. Vendors are expected to evaluate current training materials, recommend improvements, and create innovative instructional content using Technology-Enabled Learning (TEL) strategies. Responses to the RFI are required by January 13, 2025, and should include company profiles, experience with government training solutions, and proposed staffing structures. The IRS emphasizes that the RFI is not a solicitation for proposals or a guarantee of future contracts, as it seeks only non-proprietary information for project planning. The document outlines instructions for filtering responses into two parts: company profile information and capability details, highlighting criteria such as expertise, pricing structures, and required qualifications. Overall, this initiative reflects the IRS's commitment to improving employee training effectiveness through informed and accessible educational solutions.
    Lifecycle
    Title
    Type
    Instructional Designer
    Currently viewing
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