Picture Archiving and Communication System (PACS) Replacement for the Albuquerque Area Indian Health Services
ID: 75H70725Q00046Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Set Aside

Indian Small Business Economic Enterprise (ISBEE) Set-Aside (specific to Department of Interior and Indian Health Services) (ISBEE)

Original Source

https://sam.gov/opp/c12a05f3d28c4f37b7915bf75a69530b/view
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service, is soliciting proposals for the upgrade and support of the Picture Archiving and Communication System (PACS) for the Albuquerque Area Indian Health Service (AAIHS). The objective of this procurement is to modernize the existing PACS to improve efficiency, data integration, and user experience across multiple service units, ensuring compliance with DICOM standards and federal regulations, including HIPAA. This contract will require vendors to provide all necessary hardware, software, installation, and user training, with a completion target for installation within 90 days post-award. Interested parties must submit proposals by 5:00 PM MT on April 30, 2025, and should contact Stephanie Begay at stephanie.begay3@ihs.gov or 505-256-6750 for further inquiries.

    Point(s) of Contact
    Stephanie Begay
    (505) 256-6750
    stephanie.begay3@ihs.gov
    Files
    Title
    Posted
    Past Performance Survey_75H70725Q00046.pdf
    The document is a Past Performance Survey from the Department of Health and Human Services, specifically for the Indian Health Service, targeting evaluations of contractor performance on federally funded projects. It includes sections that outline client information, project specifics, and a series of open-ended questions regarding the contractor's effectiveness, compliance, and program development. The purpose is to gather verifiable performance indicators that will lead to an overall past performance rating, which ranges from "Excellent" to "Unacceptable," based on various criteria, including service quality, cost control, timeliness, business relations, and customer satisfaction. Contractors are assessed on their ability to meet contract requirements, provide accurate reporting and technical excellence, forecast costs effectively, and maintain positive business relations. The survey also requests comments to substantiate ratings. Overall, this document serves as a structured tool for the government to evaluate potential contractors for future RFPs, ensuring projects are awarded to capable firms who demonstrate a consistent record of meeting performance expectations and compliance measures.
    SCOPE OF WORK AAO FY25 PACS UPGRADE.docx
    The Albuquerque Area Indian Health Service (IHS) is seeking proposals for a replacement Picture Archiving and Communication System (PACS) to enhance imaging capabilities across eight federal service units and two tribal facilities. The new PACS must be efficient, secure, and compatible with existing radiology equipment and systems, including Electronic Health Records. Key requirements include comprehensive hardware and software installation, data migration, staff training, and ongoing maintenance. The system should comply with federal regulations, address HIPAA standards, and support high-level data integration. Additionally, proposals should ensure high performance with minimal downtime and facilitate seamless interoperability between imaging devices and existing systems. Vendors must also provide robust security measures, backup options, and user training while meeting specific delivery targets. This RFP underscores the IHS's commitment to improving healthcare delivery through advanced imaging technology tailored to their operational needs and regulatory requirements.
    Sol_75H70725Q00046.pdf
    The document outlines a Request for Proposal (RFP) for the Albuquerque Area Indian Health Service (AAIHS) aimed at upgrading the Picture Archiving and Communication System (PACS) and providing ongoing support services. The objective is to modernize the current PACS to enhance efficiency, data integration, and user experience across multiple service units. The RFP focuses on solutions that comply with technical requirements including adherence to DICOM standards and integration with existing health information systems. Potential vendors must demonstrate capabilities in providing all necessary hardware, software, installation, and user training while ensuring compliance with federal regulations, particularly regarding network security and HIPAA. The contract includes provisions for annual support, retroactive upgrades, and a structured payment process, targeting a completion date for the PACS installation within 90 days post-award. Specific design features are highlighted, such as redundancy, disaster recovery, and efficient image retrieval processes. This procurement emphasizes a commitment to both technological enhancement and compliance for better service delivery to the AAIHS's radiology departments across various service units.
    Similar Opportunities
    Medical Equipment and Furnishings, Fixtures, and Equipment (FF&E) Planning Software as a Services (SaaS)
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking proposals for a software license for Medical Equipment and Furnishings, Fixtures, and Equipment (FF&E) Planning Software as a Service (SaaS) to support the construction of new healthcare facilities. The objective is to replace outdated spreadsheet-based methods that have resulted in cost overruns and project delays, with a web-based solution that includes features such as real-time updates, API connectivity, and compliance with federal regulations. Proposals are due by December 26, 2025, at 3:00 pm EST, and must be submitted via email to Colleen Henry at colleen.henry@ihs.gov, with evaluations based on price and compliance with specified terms and conditions.
    Non-Personal Healthcare Services-Physician & Other Professional Ambulatory Services for PRC Program
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking qualified contractors to provide non-personal healthcare services, including physician and other professional ambulatory services, for the Purchased/Referred Care (PRC) program in New Mexico. The objective is to procure medically necessary outpatient and inpatient services for eligible American Indian and Alaskan Native patients, which will be delivered at the contractor's facilities rather than IHS clinics or hospitals. This initiative is crucial for ensuring access to specialty healthcare services that are not available through IHS, thereby enhancing healthcare delivery to underserved populations. Interested parties should contact Eric Wright at eric.wright@ihs.gov or Patricia Trujillo at patricia.trujillo@ihs.gov for further details, with proposals due by January 1, 2025.
    Medical Equipment and Furnishings, Fixtures, and Equipment (FF&E) Installation and Logistical Software as a Service (SaaS)
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking proposals for a Software as a Service (SaaS) solution to manage the procurement, installation, and tracking of medical equipment and furnishings, fixtures, and equipment (FF&E) for new healthcare facilities. The objective is to replace current spreadsheet-based tracking methods that have resulted in project delays and cost overruns, with a system capable of accurate tracking, reporting, and management from planning to commissioning. This software solution is crucial for supporting the logistics of healthcare facility construction and renovations, aiming to facilitate the tracking of hundreds to thousands of items and to support over 500 tribes and IHS employees in the future. Proposals are due by December 22, 2025, at 3:00 pm EST, and interested vendors can contact Colleen Henry at colleen.henry@ihs.gov or Andrew Hart at andrew.hart@ihs.gov for further information.
    PM Service Agreement for GE AMX 240 Mobile X-Ray System & GE FlashPad HD Detector-SS
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking qualified contractors to provide service and maintenance for the GE AMX 240 Mobile X-Ray System and GE FlashPad HD Detector at the Zuni Comprehensive Community Health Center in New Mexico. The procurement aims to establish a service agreement that includes preventative maintenance, unscheduled repairs, software updates, and compliance with industry standards, ensuring the equipment operates effectively and safely. This opportunity is particularly significant as it supports healthcare delivery in Indian communities, emphasizing the importance of reliable medical equipment. Interested parties must submit their responses, including a capability statement and the Indian Small Business Economic Enterprise (ISBEE) representation form, to Shannon Eldridge-Shorty by December 15, 2025, at 03:00 PM (MT).
    Two (2) Information Technology Specialists - Santa Fe Indian Health Center & Satellite Clinics
    Health And Human Services, Department Of
    The Department of Health and Human Services, through the Indian Health Service, is seeking proposals for two Information Technology Specialists to provide essential IT services at the Santa Fe Indian Health Center and its satellite clinics in New Mexico. The contract, structured as a Firm-Fixed-Price agreement, includes a base year and four option periods, focusing on responsibilities such as managing Windows and VM Cloud systems, IT Helpdesk support, network administration, and data management. This opportunity is set aside for Indian Small Business Economic Enterprises under the Buy Indian Act, emphasizing the importance of supporting tribal businesses in delivering healthcare services. Interested offerors must submit their quotes by December 29, 2025, by 12:30 p.m. (MST), and can direct inquiries to Patricia P. Trujillo at patricia.trujillo@ihs.gov or by phone at 505-256-6754.
    KHC Pitney Bowes Mail Machine Upgrade
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking to negotiate a non-competitive firm-fixed-price contract for the upgrade of the Pitney Bowes mail machine at the Kayenta Health Center in Arizona. The procurement involves acquiring an IMI Compliant Postage meter along with the SendPro 360 Sending application, which is essential for the efficient handling of mail services at the facility. This sole source award is directed to Pitney Bowes Federal Systems due to an exclusive service agreement, and interested parties other than Pitney Bowes may submit capability statements by December 15, 2025, to the Purchasing Agent, Daisha Richards, at Daisha.Richards@ihs.gov. The government retains the discretion to determine whether to proceed with a competitive procurement based on the responses received.
    Rental and Support for Pharmacy Will Call Management System
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking contractors to lease, install, and support a Pharmacy Will Call Management System for the Lawton Indian Hospital and Anadarko Indian Clinic in Oklahoma. The system must utilize RFID and barcode technology to enhance medication dispensing accuracy, facilitate audits, ensure secure storage of controlled substances, and integrate with existing electronic health record systems, while also complying with HIPAA regulations. This procurement is crucial for improving pharmacy operations and ensuring the safety and efficiency of medication management within federal IHS sites. Interested parties can contact Audrey Yackeyonny at audrey.yackeyonny@ihs.gov or by phone at 580-354-5381 for further details regarding the solicitation.
    Optos California RGB Ultra-Widefield Retinal Camera - Taos-Picuris Service Unit - Taos, NM
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking information from businesses capable of supplying one Optos California RGB Ultra-Widefield Retinal Camera for the Taos-Picuris Service Unit in Taos, New Mexico. This Sources Sought Notice aims to determine if an Indian Small Business Economic Enterprise (ISBEE) or a Total Small Business Set-Aside can meet the procurement requirements, emphasizing the importance of Indian Economic Enterprises in accordance with the Buy Indian Act. Interested parties must submit their company information, including their Unique Entity Identifier (UEI), business size classification, and the completed IHS IEE Representation Form by December 16, 2025, at 5:30 PM MST to Shandiin DeWolfe at Shandiin.DeWolfe@ihs.gov.
    AMENDMENT NUMBER TWO (2). Firm fixed price, non-personal, commercial medical service purchase order for Radiology Interpretive Services for the Fort Thompson Health Care Center-Indian Health Service, Fort Thompson, South Dakota.
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking proposals for a firm-fixed-price, non-personal commercial medical service purchase order for Radiology Interpretive Services at the Fort Thompson Health Care Center in South Dakota. The contract will cover a base year plus four option years, requiring all-inclusive pricing for an estimated average of 300 X-ray and 30 Ultrasound interpretive readings per month. This procurement is critical for providing essential radiological services to the community, ensuring timely and accurate medical assessments. Interested vendors must submit their proposals by December 19, 2025, at 12 PM CT, and can direct inquiries to William Kohl at william.kohl@ihs.gov or by phone at 605-742-3686.
    Albuquerque Area Indian Health Service Commercial Printing Services
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Albuquerque Area Indian Health Service, is seeking qualified Native American-owned small businesses to provide commercial printing services under the Government Commercial Purchase Card (GCPC) program. This sources sought notice aims to gather information on potential suppliers capable of delivering commercial printing services, including same-day print jobs, and to assess their size classification and socioeconomic status. The information collected will assist the government in determining the appropriate acquisition method, including potential set-asides, with responses due by December 31, 2025, at 12:00 PM. Interested parties should contact Eric Wright at eric.wright@ihs.gov and ensure they are registered in the System for Award Management (SAM).