PACS Systems Upgrade for the Albuquerque Area Indian Health Service
ID: 75H70725Q00046Type: Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFINDIAN HEALTH SERVICEALBUQUERQUE AREA INDIAN HEALTH SVCALBUQUERQUE, NM, 87110, USA

NAICS

Software Publishers (513210)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Set Aside

Indian Small Business Economic Enterprise (ISBEE) Set-Aside (specific to Department of Interior and Indian Health Services) (ISBEE)
Timeline
    Description

    The Department of Health and Human Services, specifically the Indian Health Service, is soliciting proposals for the upgrade and support of the Picture Archiving and Communication System (PACS) for the Albuquerque Area Indian Health Service (AAIHS). The objective of this procurement is to modernize the existing PACS to improve efficiency, data integration, and user experience across multiple service units, ensuring compliance with DICOM standards and federal regulations, including HIPAA. This contract will require vendors to provide all necessary hardware, software, installation, and user training, with a completion target for installation within 90 days post-award. Interested parties must submit proposals by 5:00 PM MT on April 30, 2025, and should contact Stephanie Begay at stephanie.begay3@ihs.gov or 505-256-6750 for further inquiries.

    Point(s) of Contact
    Files
    Title
    Posted
    The document is a Past Performance Survey from the Department of Health and Human Services, specifically for the Indian Health Service, targeting evaluations of contractor performance on federally funded projects. It includes sections that outline client information, project specifics, and a series of open-ended questions regarding the contractor's effectiveness, compliance, and program development. The purpose is to gather verifiable performance indicators that will lead to an overall past performance rating, which ranges from "Excellent" to "Unacceptable," based on various criteria, including service quality, cost control, timeliness, business relations, and customer satisfaction. Contractors are assessed on their ability to meet contract requirements, provide accurate reporting and technical excellence, forecast costs effectively, and maintain positive business relations. The survey also requests comments to substantiate ratings. Overall, this document serves as a structured tool for the government to evaluate potential contractors for future RFPs, ensuring projects are awarded to capable firms who demonstrate a consistent record of meeting performance expectations and compliance measures.
    The Albuquerque Area Indian Health Service (IHS) is seeking proposals for a replacement Picture Archiving and Communication System (PACS) to enhance imaging capabilities across eight federal service units and two tribal facilities. The new PACS must be efficient, secure, and compatible with existing radiology equipment and systems, including Electronic Health Records. Key requirements include comprehensive hardware and software installation, data migration, staff training, and ongoing maintenance. The system should comply with federal regulations, address HIPAA standards, and support high-level data integration. Additionally, proposals should ensure high performance with minimal downtime and facilitate seamless interoperability between imaging devices and existing systems. Vendors must also provide robust security measures, backup options, and user training while meeting specific delivery targets. This RFP underscores the IHS's commitment to improving healthcare delivery through advanced imaging technology tailored to their operational needs and regulatory requirements.
    The document outlines a Request for Proposal (RFP) for the Albuquerque Area Indian Health Service (AAIHS) aimed at upgrading the Picture Archiving and Communication System (PACS) and providing ongoing support services. The objective is to modernize the current PACS to enhance efficiency, data integration, and user experience across multiple service units. The RFP focuses on solutions that comply with technical requirements including adherence to DICOM standards and integration with existing health information systems. Potential vendors must demonstrate capabilities in providing all necessary hardware, software, installation, and user training while ensuring compliance with federal regulations, particularly regarding network security and HIPAA. The contract includes provisions for annual support, retroactive upgrades, and a structured payment process, targeting a completion date for the PACS installation within 90 days post-award. Specific design features are highlighted, such as redundancy, disaster recovery, and efficient image retrieval processes. This procurement emphasizes a commitment to both technological enhancement and compliance for better service delivery to the AAIHS's radiology departments across various service units.
    Similar Opportunities
    Medical Equipment and Furnishings, Fixtures, and Equipment (FF&E) Planning Software as a Services (SaaS)
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking proposals for a software license for Medical Equipment and Furnishings, Fixtures, and Equipment (FF&E) Planning Software as a Service (SaaS) to support the construction of new healthcare facilities. The objective is to replace outdated spreadsheet-based methods that have resulted in cost overruns and project delays, with a web-based solution that includes features such as real-time updates, API connectivity, and compliance with federal regulations. Proposals are due by December 26, 2025, at 3:00 pm EST, and must be submitted via email to Colleen Henry at colleen.henry@ihs.gov, with evaluations based on price and compliance with specified terms and conditions.
    Non-Personal Healthcare Services-Physician & Other Professional Ambulatory Services for PRC Program
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking qualified contractors to provide non-personal healthcare services, including physician and other professional ambulatory services, for the Purchased/Referred Care (PRC) program in New Mexico. The objective is to procure medically necessary outpatient and inpatient services for eligible American Indian and Alaskan Native patients, which will be delivered at the contractor's facilities rather than IHS clinics or hospitals. This initiative is crucial for ensuring access to specialty healthcare services that are not available through IHS, thereby enhancing healthcare delivery to underserved populations. Interested parties should contact Eric Wright at eric.wright@ihs.gov or Patricia Trujillo at patricia.trujillo@ihs.gov for further details, with proposals due by January 1, 2025.
    Medical Equipment and Furnishings, Fixtures, and Equipment (FF&E) Installation and Logistical Software as a Service (SaaS)
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking proposals for a Software as a Service (SaaS) solution to manage the procurement, installation, and tracking of medical equipment and furnishings, fixtures, and equipment (FF&E) for new healthcare facilities. The objective is to replace current spreadsheet-based tracking methods that have resulted in project delays and cost overruns, with a system capable of accurate tracking, reporting, and management from planning to commissioning. This software solution is crucial for supporting the logistics of healthcare facility construction and renovations, aiming to facilitate the tracking of hundreds to thousands of items and to support over 500 tribes and IHS employees in the future. Proposals are due by December 22, 2025, at 3:00 pm EST, and interested vendors can contact Colleen Henry at colleen.henry@ihs.gov or Andrew Hart at andrew.hart@ihs.gov for further information.
    Two (2) Information Technology Specialists - Santa Fe Indian Health Center & Satellite Clinics
    Health And Human Services, Department Of
    The Department of Health and Human Services, through the Indian Health Service, is seeking proposals for two Information Technology Specialists to provide essential IT services at the Santa Fe Indian Health Center and its satellite clinics in New Mexico. The contract, structured as a Firm-Fixed-Price agreement, includes a base year and four option periods, focusing on responsibilities such as managing Windows and VM Cloud systems, IT Helpdesk support, network administration, and data management. This opportunity is set aside for Indian Small Business Economic Enterprises under the Buy Indian Act, emphasizing the importance of supporting tribal businesses in delivering healthcare services. Interested offerors must submit their quotes by December 29, 2025, by 12:30 p.m. (MST), and can direct inquiries to Patricia P. Trujillo at patricia.trujillo@ihs.gov or by phone at 505-256-6754.
    Rental and Support for Pharmacy Will Call Management System
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking contractors to lease, install, and support a Pharmacy Will Call Management System for the Lawton Indian Hospital and Anadarko Indian Clinic in Oklahoma. The system must utilize RFID and barcode technology to enhance medication dispensing accuracy, facilitate audits, ensure secure storage of controlled substances, and integrate with existing electronic health record systems, while also complying with HIPAA regulations. This procurement is crucial for improving pharmacy operations and ensuring the safety and efficiency of medication management within federal IHS sites. Interested parties can contact Audrey Yackeyonny at audrey.yackeyonny@ihs.gov or by phone at 580-354-5381 for further details regarding the solicitation.
    Ultrasound system
    Health And Human Services, Department Of
    The Indian Health Service (IHS), specifically the Phoenix Area Indian Health Service, is seeking quotations for the procurement of a Sonosite ST Ultrasound System, along with a small basket and an L19-5 transducer. This opportunity is a 100% Indian Small Business Economic Enterprise (ISBEE) set-aside under NAICS code 339112 and PSC code 6515, emphasizing the importance of supporting Native American small businesses in the healthcare sector. The successful vendor must be an authorized OEM dealer, and all items must be new, with shipping costs included to the Supai Clinic in Parker, Arizona. Quotes are due by December 22, 2025, at 5:00 PM Eastern, and interested parties should contact Phillip Wendzillo at phillip.wendzillo@ihs.gov or by phone at 602-364-5012 for further details.
    AMENDMENT NUMBER TWO (2). Firm fixed price, non-personal, commercial medical service purchase order for Radiology Interpretive Services for the Fort Thompson Health Care Center-Indian Health Service, Fort Thompson, South Dakota.
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service, is seeking proposals for a firm-fixed-price, non-personal commercial medical service purchase order for Radiology Interpretive Services at the Fort Thompson Health Care Center in South Dakota. The contract will cover a base year plus four option years, requiring all-inclusive pricing for an estimated average of 300 X-ray and 30 Ultrasound interpretive readings per month. This procurement is critical for providing essential radiological services to the community, ensuring timely and accurate medical assessments. Interested vendors must submit their proposals by December 19, 2025, at 12 PM CT, and can direct inquiries to William Kohl at william.kohl@ihs.gov or by phone at 605-742-3686.
    AMENDMENT 001 - Four (4) Medical Assistants - Santa Fe Indian Health Center & Satellite Clinics
    Health And Human Services, Department Of
    The Indian Health Service (IHS), Albuquerque Area Office, is soliciting proposals for four Medical Assistants to support the Santa Fe Indian Health Center and its three satellite clinics in New Mexico. The Medical Assistants will be responsible for essential healthcare services, including patient screenings, specimen collection, vaccination assistance, and various administrative tasks, with shifts varying between 8 and 10 hours, Monday through Friday. This procurement is critical for maintaining healthcare services in the region, and the contract will be awarded as a Firm-Fixed-Price purchase order for a base year with four option years, contingent on satisfactory performance. Interested offerors must submit their proposals by January 2, 2026, and can direct inquiries to Patricia P. Trujillo at patricia.trujillo@ihs.gov or by phone at 505-256-6754.
    Albuquerque Area Indian Health Service Commercial Printing Services
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Albuquerque Area Indian Health Service, is seeking qualified Native American-owned small businesses to provide commercial printing services under the Government Commercial Purchase Card (GCPC) program. This sources sought notice aims to gather information on potential suppliers capable of delivering commercial printing services, including same-day print jobs, and to assess their size classification and socioeconomic status. The information collected will assist the government in determining the appropriate acquisition method, including potential set-asides, with responses due by December 31, 2025, at 12:00 PM. Interested parties should contact Eric Wright at eric.wright@ihs.gov and ensure they are registered in the System for Award Management (SAM).
    DRAFT PERFORMANCE WORK STATEMENT (PWS) Hospital Accreditation Compliance Assessments and Leadership Support
    Health And Human Services, Department Of
    The Department of Health and Human Services, specifically the Indian Health Service (IHS), is seeking industry feedback on the Draft Performance Work Statement (PWS) for Hospital Accreditation Compliance Assessments and Leadership Support. The primary objective of this initiative is to enhance healthcare leadership and ensure compliance with accreditation standards across IHS healthcare facilities, focusing on areas such as operational management, patient safety, and quality improvement. Interested parties are invited to review the draft PWS and submit their comments, recommendations, and feedback to the designated contacts, Hillary Marshall and Darryl Smith, via email. This is a request for comments only, with no guarantee that suggested changes will be incorporated, and responses are due by the specified deadline.