The Department of State is seeking vendors to provide IT Helpdesk Services for the Human Resources Division, specifically under the Bureau of Global Talent Management Executive Office (GTM/EX). The primary objective is to support GTM employees with helpdesk services, including desktop and application support, as well as management services related to Human Resource Information Systems (HRIS). This initiative is crucial for maintaining effective HR operations for approximately 32,000 American direct-hire employees and 47,000 locally employed staff worldwide. Interested parties must submit their responses to the Request for Information (RFI) by November 5, 2024, via email to Sarah Cass at CassSi@state.gov, with the subject line “CGFS CFSS.” This RFI is part of market research and does not constitute a commitment to issue a solicitation or contract.