IT Helpdesk Services for Human Resources Division
ID: 19AQMM24RFI-20240823Type: Sources Sought
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFACQUISITIONS - AQM MOMENTUMWASHINGTON, DC, 20520, USA

NAICS

Computer Systems Design Services (541512)

PSC

SUPPORT- PROFESSIONAL: HUMAN RESOURCES (R431)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)
Timeline
    Description

    The Department of State is seeking vendors to provide IT Helpdesk Services for the Human Resources Division, specifically under the Bureau of Global Talent Management Executive Office (GTM/EX). The primary objective is to support GTM employees with helpdesk services, including desktop and application support, as well as management services related to Human Resource Information Systems (HRIS). This initiative is crucial for maintaining effective HR operations and technology support for approximately 32,000 American direct-hire employees and 47,000 locally employed staff worldwide. Interested parties must submit their responses to the Request for Information (RFI) by November 5, 2024, via email to Sarah Cass at CassSi@state.gov, with the subject line “CGFS CFSS.” This opportunity is set aside for small businesses under the SBA guidelines.

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