Office of Director (OD) Project Management Office (PMO)
ID: PSC-OD-PMO-PSC337012Type: Sources Sought
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFOFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA)PROGRAM SUPPORT CENTER ACQ MGMT SVCROCKVILLE, MD, 20857, USA

NAICS

Administrative Management and General Management Consulting Services (541611)
Timeline
    Description

    The U.S. Department of Health and Human Services (HHS) is seeking qualified vendors to provide support for the Office of Director (OD) Project Management Office (PMO) to enhance mission performance and operational efficiency. The procurement aims to secure subject matter expertise to assist in key activities such as business execution, stakeholder engagement, customer satisfaction, and Information Technology (IT) modernization over a projected three-year period starting in Fiscal Year 2025. This initiative is critical as it will enable the HHS Program Support Center (PSC) to improve its administrative and operational support functions, which are essential for meeting the goals of federal agencies. Interested parties should direct inquiries to Angelina Mulenga at angelina.mulenga@psc.hhs.gov or Saundra Kpadeh at saundra.kpadeh@hhs.gov, and are encouraged to submit their qualifications and past experiences in accordance with the guidelines outlined in the Sources Sought notice.

    Files
    Title
    Posted
    The Draft Statement of Work outlines a project management office support initiative requiring a contractor to provide personnel, materials, and services to enhance organizational capabilities. Key components include workforce strategy development to identify skill gaps and implement recruitment and retention plans; modernization of the service catalog with governance frameworks; and a review of existing Standard Operating Procedures (SOPs) to recommend improvements. The project will also focus on program management support, establishing robust project management practices, and addressing emerging strategic activities. Communication and change management strategies are critical for ensuring clarity in messaging and engagement with stakeholders. Additionally, the contractor will standardize audit response protocols, provide training, and support the Office of the Director in managing high-priority items. An assessment of the service desk architecture will lead to the development of a data model for improved service delivery metrics. Overall, this initiative aims to enhance operational efficiency, organizational stability, and stakeholder engagement by aligning processes with strategic goals and best practices.
    The document outlines technical questions directed at bidders for a Project Management Office (PMO) requirement related to personnel resources and support for a federal contract. It queries the bidders about their experience in recruiting, hiring, and retaining the necessary personnel for the project, their capacity to allocate resources in the projected time frame of Fiscal Year 2025 Quarter 3, and their experience in developing or supporting similar requirements. Furthermore, it inquires about their ability to assist federal contract staff in addressing systemic issues while maintaining compliance. The document also seeks insight into how much of the project may need to be subcontracted. Overall, it establishes essential criteria to assess bidders’ qualifications in managing personnel effectively for the fulfillment of the federal contract, emphasizing compliance and past experience in related projects.
    The U.S. Department of Health and Human Services (HHS) Program Support Center (PSC) issued a Sources Sought notice to assess the availability and capabilities of qualified business sources for a forthcoming acquisition related to its Program Management Office (PMO). Established in 1995, PSC serves as a centralized support provider for HHS and federal agencies, offering a wide array of administrative and operational services, including financial management and logistics. The notice seeks expertise to enhance the Director’s operations, improve mission performance, and modernize Information Technology (IT) systems over an anticipated three-year period starting in FY 25. Interested vendors are invited to submit comprehensive responses detailing their capabilities, past project experiences, and innovative solutions. The responses must adhere to specified submission guidelines, and potential respondents are advised that this notice does not constitute a contract obligation. Clarifications can be addressed to the contact provided, while details regarding submissions will be made publicly accessible on SAM.gov, ensuring transparency. The document underscores the HHS's commitment to identifying capable partners to efficiently meet federal operational needs.
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