Q511--VISN 10 IN & MI Optical Dispensing Service
ID: 36C25025R0026Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF250-NETWORK CONTRACT OFFICE 10 (36C250)DAYTON, OH, 45428, USA

NAICS

Offices of Optometrists (621320)

PSC

MEDICAL- OPHTHALMOLOGY (Q511)
Timeline
    Description

    The Department of Veterans Affairs is seeking contractors to provide Optical Dispensing Services across multiple facilities in Indiana and Michigan under the Veterans Integrated Service Network (VISN) 10. The contract entails responsibilities such as fitting, ordering, and dispensing eyeglasses, with an emphasis on non-personal services where the government will not supervise contractor personnel. This initiative aims to enhance optical services for veterans, ensuring high standards of care and satisfaction while maintaining compliance with federal regulations. Interested parties should note that the contract has a minimum guarantee of $1,000 in the first fiscal year, with a maximum value of $10 million for Indiana and $6.6 million for Michigan, and the deadline for offers is set for May 12, 2025. For further inquiries, potential bidders can contact Contract Specialist Kristina L Peart at kristina.peart@va.gov.

    Point(s) of Contact
    Kristina L PeartContract Specialist
    kristina.peart@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA), through the Network Contracting Office 10 (NCO10), intends to solicit proposals for multiple contracts to provide Optical Dispensing Services across various Veterans Affairs Medical Centers in Michigan and Indiana. The services will be procured under a firm-fixed price Indefinite-Delivery Indefinite Quantity (IDIQ) contract for a five-year period, with the aim of delivering necessary optical care to veteran beneficiaries. This solicitation, set to be fully reserved for small businesses, will comply with Federal Acquisition Regulation (FAR) Parts 12 and 15. Interested bidders are required to register on SAM.gov for updates and documents, with a potential release date for solicitation documents around April 25, 2025. The notice underscores that the Government is not obligated to award contracts or cover proposal expenses, and registration in the System for Award Management is mandatory prior to submission. The relevant NAICS code for this service is 621320, with a small business size standard of $9 million.
    The Department of Veterans Affairs is issuing a contract for Optical Dispensary Services across multiple facilities in Indiana and Michigan under the scope of the Veterans Integrated Service Network (VISN) 10. The contractor is responsible for providing necessary labor, equipment, and supplies for services that include fitting, ordering, and dispensing eyeglasses. This contractual arrangement emphasizes non-personal services, meaning the government will not supervise the contractor's personnel, who must be fully vetted and access the necessary government systems. Contract performance will be evaluated based on established quality assurance processes, ensuring compliance with federal standards. The contract offers a minimum guarantee of $1,000 in the first fiscal year, with a maximum value set at $10 million for Indiana and $6.6 million for Michigan. The overall goal is to enhance optical services for veterans while maintaining a high standard of care and satisfaction. The contractor must operate during specified hours, ensure adequate staffing, and address any quality control measures as outlined in the Performance Work Statement (PWS).
    The document constitutes an amendment to a solicitation issued by the Department of Veterans Affairs, specifically pertaining to a contracting opportunity for healthcare services in Indiana and Michigan. The amendment extends the deadline for offers to May 12, 2025, and addresses various queries from potential bidders concerning contract specifics. Key clarifications include that the contract will be awarded to multiple vendors, with a shift in payment processing from the GPC system to a tungsten-based system. Additional operational requirements related to service days at certain locations can be amended after contract initiation based on historical data. The need for contractor training on the electronic VISTA platform and the provision of on-site eyeglass fitting services are also discussed, ensuring contractors understand their responsibilities regarding invoice formatting and the handling of patient-owned frames. Furthermore, the amendment outlines protocols for transitioning business ownership under specific circumstances, emphasizing compliance with existing contractual obligations. This document reflects the VA's ongoing commitment to enhance service delivery for veterans while providing necessary procedural clarity for contracting parties.
    This document is a questionnaire designed for evaluating a contractor's performance related to a specific contract (Solicitation No. 36C25025R0026) for optical dispensing services in the VISN 10 region of Indiana and Michigan. The questionnaire enables the assessment of various aspects of the contractor's work, including quality of workmanship, personnel qualifications, cooperation, timely paperwork submission, cost control, compliance with laws, and overall quality. Respondents are asked to rate each aspect on a scale from 1 (unacceptable) to 5 (superior) and provide comments where applicable. The purpose is to gather feedback that informs future contract awards and determines the contractor's reliability and capability for future projects. The document emphasizes the importance of thorough evaluation in ensuring optimal contractor performance for federal contracting. Feedback collected through this form will guide decisions on whether the contractor may be awarded similar contracts in the future.
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