R699--Reader Services
ID: 36C10D25Q0119Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFVETERANS BENEFITS ADMIN (36C10D)WASHINGTON, DC, 20006, USA

NAICS

Translation and Interpretation Services (541930)

PSC

SUPPORT- ADMINISTRATIVE: OTHER (R699)

Set Aside

Service-Disabled Veteran-Owned Small Business Set Aside (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking a contractor to provide Reader Services to support employees with visual impairments at the Cleveland Regional Office. The objective of this procurement is to ensure reasonable accommodation for a Department employee by offering remote reading and interpretation of various documents, including electronic records and medical information. This service is crucial for maintaining accessibility and support for veterans, emphasizing the VA's commitment to inclusivity. The contract, valued at approximately $22.5 million over a base period and four optional years, is set aside for Service-Disabled Veteran-Owned Small Businesses, with quotes due by August 7, 2025. Interested parties can contact Contracting Officer Thomas Landers at thomas.landers@va.gov or by phone at 802-698-2746 for further details.

    Point(s) of Contact
    Thomas LandersContracting Officer
    (802) 698-2746
    thomas.landers@va.gov
    Files
    Title
    Posted
    This document is a Presolicitation Notice issued by the Department of Veterans Affairs for a forthcoming solicitation under solicitation number 36C10D25Q0119. The notice indicates that the solicitation will be published soon, inviting eligible vendors to submit proposals for services classified under the Product Service Code R699 and the NAICS Code 541930. The contract is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC). The work will be performed at the Veterans Benefits Administration's Cleveland Regional Office, located at 1240 E 9th Street, Cleveland, OH 44199. The deadline for responses is set for July 22, 2025, at 10:00 AM Eastern Time. Interested parties can contact the contracting officer, Thomas Landers, via email at thomas.landers@va.gov or by phone. The notice also references an agency URL for additional information, although it is not provided in the document. The presolicitation serves as an announcement of potential contracting opportunities related to the VA's services, demonstrating the agency's commitment to involving small businesses in its procurement processes. As such, this document is a crucial step in the contracting cycle within the federal grant and RFP context.
    The document outlines a solicitation for a service contract by the Department of Veterans Affairs (VA) for providing Reader Services to support Veterans Service Representatives (VSR) with visual impairments at the Cleveland Regional Office. This procurement is a Total Service-Disabled Veteran-Owned Small Business Set-Aside, with an estimated value of $22.5 million over a base period and four optional years. The contractor is expected to provide remote reader services, assisting with reading and interpreting various documents, including electronic records, emails, and medical information. Key requirements include maintaining a current service hour log, ensuring personnel qualifications, and completing security background checks for contractor staff. Additionally, a detailed statement of work outlines the services, required qualifications, and adherence to VA security protocols. The contractor must comply with invoicing terms, utilizing electronic submission methods, and provide personnel who exhibit professionalism and qualifications consistent with VA expectations. Overall, this RFP emphasizes the VA’s commitment to accessibility and providing essential support to service members through qualified small businesses.
    The document is an amendment to solicitation number 36C10D25Q0119, issued by the Department of Veterans Affairs for remote Reader Services at the Cleveland Regional Office. The amendment addresses multiple questions from bidders, clarifying that the contract is a re-procurement of services previously provided under another contract and will be awarded as a Firm Fixed Price Purchase Order. The services required will be entirely remote, facilitated through Microsoft Teams, eliminating the need for in-person contractor presence at government facilities. Furthermore, it specifies that contractor personnel will neither report to the government site nor receive documents prior to real-time service delivery. The due date for quotes remains unchanged, with submissions due by August 7, 2025. The document outlines essential procedural requirements related to the amendment and emphasizes that no further changes are made outside of those specified. This document reflects the government’s commitment to providing clear instructions and transparency in the proposal process for federal contracts.
    The document presents a Service Hour Log that contractors and VA employees must complete for tracking service provision under a federal contract. It contains essential fields for the contractor to fill out, including the type of service provided, names of involved personnel, and verification of hours worked. The log is divided into two parts: the first for the contractor to document service details, and the second for VA employees to confirm the recorded hours. There is a legal statement affirming the accuracy of the reported information, warning against false statements due to potential legal repercussions. Employees from both sides are required to sign and date the log to authenticate the entries. This document is integral to maintaining transparency and accountability in government contracting processes, especially pertinent for federal RFPs and grants, ensuring compliance with regulations governing public funds and services.
    The government file pertains to federal and state/local RFPs (Requests for Proposals) and grants, highlighting various funding opportunities and requirements for potential applicants. The file emphasizes the importance of compliance with federal guidelines and standards when seeking funding, illustrating the process for submitting proposals and the criteria for evaluation. It outlines essential components such as project objectives, budget proposals, and timelines, while stressing the need for detailed documentation and alignment with governmental priorities. Additionally, the file addresses the significance of community impact and expected outcomes, encouraging applicants to demonstrate how their projects will benefit public interests. Overall, the document serves as a comprehensive guide for organizations seeking to navigate the competitive landscape of government funding and grants.
    Lifecycle
    Title
    Type
    R699--Reader Services
    Currently viewing
    Solicitation
    Presolicitation
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