DA01--VA-25-00033964 CORP: (RFI Only) Managed Services VetPro Application Support
ID: 36C10B25Q0178Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR) (DA01)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking information regarding the Managed Services VetPro Application Support, specifically under solicitation number VA-25-00033964. This Request for Information (RFI) aims to gather insights for planning purposes, focusing on the support and enhancement of the VetPro system, which is critical for credentialing healthcare providers. The anticipated contract will be set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and is expected to be released in late July or early August 2025, with responses due by February 26, 2025. Interested vendors should direct inquiries to Matthew Smith at matthew.smith8@va.gov or call 512-981-4055 for further details.

    Point(s) of Contact
    Christine Keen DeputyContract Specialist
    (848) 377-5192
    Christine.Keen-Deputy@va.gov
    Files
    Title
    Posted
    The file outlines a modification to a previous notice regarding the Request for Information (RFI) for the VA-25-00033964 CORP: Managed Services VetPro Application Support. This contract, designated as solicitation number 36C10B25Q0178, is intended for re-competition under Total Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside procedures. The anticipated release date for the solicitation is at the end of July or early August 2025, with a stipulated response deadline of July 18, 2025, at 10:00 AM Eastern Time. The contracting office is located in Eatontown, NJ, with the VA's Technology Acquisition Center overseeing the process. The contract will utilize the Product Service Code DA01 and is classified under NAICS Code 541512. The modification emphasizes engagement with veteran-owned businesses to fulfill this service contract, reflecting the government's commitment to supporting these enterprises in federal procurement opportunities.
    The Department of Veterans Affairs (VA) has issued a modification to a previous notice, specifically cancelling solicitation number 36C10B25Q0178, which was for "CORP Managed Services VetPro Application Support - Re-Compete." The original notice, VA-25-00033964 CORP: (RFI Only) Managed Services VetPro Application Support, was a Request for Information (RFI). This cancellation means no further action is required for this specific solicitation. The contracting office is located in Eatontown, NJ, and the point of contact is Matthew Smith.
    The document is a Sources Sought Notice from the Department of Veterans Affairs (VA) regarding the Managed Services VetPro Application Support. This Request for Information (RFI) aims to gauge the acquisition strategies for this service, particularly focusing on the potential use of existing government contract vehicles, specifically the General Services Administration's Information Technology schedule. Responses to the RFI will be assessed for capabilities to help determine the set-aside procedures for Service-Disabled Veteran-Owned Small Businesses. It is critical to note that the government will not compensate respondents for their information, and the document emphasizes that no feedback will be provided regarding the capability of their submissions. Accompanying the RFI are two attachments detailing the VetPro requirements. The response deadline is set for February 21, 2025, at 1:00 PM EST, and the notice is intended solely for gathering information rather than soliciting actual proposals at this stage.
    The Department of Veterans Affairs (VA) is seeking a contractor for comprehensive support of its VetPro system, a critical credentialing software for healthcare providers. The project, VA-25-00033964, focuses on maintaining uninterrupted operations, implementing user enhancements, and migrating the system from the National Institutes of Health (NIH) environment to a secure VA cloud. Key responsibilities include project management, business requirement analysis, agile development, extensive documentation support for technical and Authority to Operate (ATO) documents, application service management (Tier 1, 2, and 3 help desk), cloud migration with application enhancements, and optional tasks for modernization/new features and transition support. The contractor must adhere to various federal and VA-specific IT and security standards, including FISMA, FIPS, NIST, and VA Directives. The contract is a Firm-Fixed Price (FFP) for 12 months with four 12-month options and a 30-day transition option.
    The Department of Veterans Affairs (VA) has issued a Request for Information (RFI) for the Corporate Managed Services VetPro Application Support Re-Compete (VA-25-00033964). This RFI seeks information for planning purposes only and is not a solicitation for proposals. The North American Industry Classification System (NAICS) code for this requirement is 541512, with a size standard of $34 million. Responses are limited to 15 pages and must address capabilities specific to the attached Performance Work Statement (PWS). Vendors must provide company information, including business size, socioeconomic data, DUNS number, and existing contractual vehicles. The RFI emphasizes experience with VetPro or similar systems, cloud migration, Agile methodologies, and 508 Compliance. It also requires demonstration of the ability to fulfill the set-aside requirement for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Responses are due by February 26, 2025, 1:00 PM Eastern Time, via email to Christine Keen-Deputy and Robert Kately, with questions due by February 24, 2025.
    The Performance Work Statement (PWS) outlines requirements for the VetPro application support under the Department of Veterans Affairs (VA). The contractor is tasked with maintaining, developing, and migrating the VetPro credentialing system to a secure cloud environment while ensuring continual operation and user support. Key objectives include enhancing user functionality, implementing Agile methodologies, and improving overall system performance. The document details the scope of work encompassing project management, business requirement analysis, application development, and necessary documentation processes. It emphasizes compliance with various federal regulations to safeguard sensitive information throughout the development life cycle. Specific tasks like cloud migration, disaster recovery planning, and application modernization are highlighted as crucial for improving service delivery and user experience. A comprehensive approach involving risk management, communication, and transition support is mandated to facilitate operational stability. The contractor's performance will be evaluated against established metrics, emphasizing quality control and stakeholder engagement. This initiative reflects the VA's commitment to technological advancement and efficiency in healthcare provider credentialing while adhering to stringent federal requirements.
    The Request for Information (RFI) VA-25-00033964 seeks planning input for the Corporate Managed Services VetPro Application Support project, which is a re-competition effort. This document is not an invitation for bids or proposals and indicates that the Government does not intend to pay for responses. It provides a description of the requirements, including a request for information from interested vendors regarding their capabilities and experience related to the VetPro system, particularly in areas such as cloud migration, help desk support, and compliance with specific methodologies and standards like Agile and CMMI DEV Level 3. Response submissions must conform to a strict format, including contact details and particular qualifications, with a page limit of 15. Vendors are also required to demonstrate their small business status and detail any planned subcontracting arrangements in adherence to set-aside regulations for service-disabled veteran-owned businesses (SDVOSBs). Responses are due by February 21, 2025, and must follow specific guidelines for submission. Overall, the RFI serves as an avenue for the Government to gauge interest and capability while establishing groundwork for potential future procurement activities regarding application support services for the VetPro program.
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