RFI: EAP Services
ID: LCW202500002Type: Special Notice
Overview

Original Source

https://sam.gov/opp/d378ef491e1841349bb7fb7709a8bd37/view
Timeline
    Description

    The United States Capitol Police is seeking information for a Request for Information (RFI) regarding the establishment of a 24/7 call center provider for its Employee Assistance Program (EAP), which focuses on mental health and crisis support for federal law enforcement personnel and their families. The RFI emphasizes the need for trained mental health counselors and paraprofessionals who are experienced in crisis interventions, particularly for high-stress populations like law enforcement, and who can effectively triage calls and connect individuals to ongoing care. Responses to this RFI will be used for market research purposes only, with no monetary compensation involved, and must be submitted by January 17, 2025. Interested parties can reach out to Alexander Cooper at Alexander.Cooper@uscp.gov for further inquiries.

    Point(s) of Contact
    UNITED STATES CAPITOL POLICE
    Alexander.Cooper@uscp.gov
    Files
    Title
    Posted
    Request for Information_EAP After-Hours_On-Call v2.docx
    The US Capitol Police's Liebengood Center for Wellness (USCP/LCW) is requesting information as part of an RFI aimed at establishing a 24/7 call center provider for the Employee Assistance Program (EAP), focusing on mental health and crisis support. The service is designed to provide after-hours support for federal law enforcement personnel and their families, specifically addressing calls related to mental health crises. The RFI outlines key objectives, including the need for trained mental health counselors and paraprofessionals experienced in crisis interventions tailored for high-stress populations, particularly law enforcement. The provider should demonstrate a solid understanding of these communities' unique challenges and have the capability to triage callers effectively, connecting them to ongoing care as needed. Respondents are asked to provide company overviews, relevant experience, service capabilities, technology integration details, pricing models, and references from related work. The information gathered will be used exclusively for market research, with no monetary compensation or awards associated with the RFI. All responses should be submitted by January 17, 2025, as part of a preparatory step for potential future procurement processes.
    Lifecycle
    Title
    Type
    RFI: EAP Services
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    Special Notice
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