Family Advocacy Program (FAP) Victim Advocacy Program (VAP) and Emergency Placement Care (EPC) Support Services
ID: W564KV-25-R-A002Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE ARMY0409 AQ HQ CONTRACTAPO, AE, 09227, USA

NAICS

Other Individual and Family Services (624190)

PSC

SUPPORT- PROFESSIONAL: OTHER (R499)
Timeline
  1. 1
    Posted Dec 18, 2024, 12:00 AM UTC
  2. 2
    Updated Mar 26, 2025, 12:00 AM UTC
  3. 3
    Due Apr 9, 2025, 9:00 PM UTC
Description

The Department of Defense, specifically the Department of the Army, is soliciting proposals for the Family Advocacy Program (FAP) Victim Advocacy Program (VAP) and Emergency Placement Care (EPC) Support Services, aimed at enhancing support for military families affected by domestic violence and juvenile problematic sexual behavior. The contractor will be responsible for providing 24/7 victim advocacy services, coordinating emergency placements for children in crisis, and conducting training programs for military personnel and families to ensure sensitive handling of domestic abuse cases. This initiative is crucial for maintaining the safety and welfare of military families, with a focus on regulatory compliance and accountability. Interested contractors must submit their proposals by April 9, 2025, and can direct inquiries to Jessica Spencer at jessica.r.spencer2.civ@army.mil or Carlos Mayorga at carlos.a.mayorga.civ@army.mil.

Files
Title
Posted
Feb 20, 2025, 1:05 PM UTC
The document outlines amendments to a government solicitation for victim advocacy services under Request for Proposals (RFP) number W564KV25RA002. Key changes include an extension of the proposal submission deadline to March 7, 2025, and revisions to the Performance Work Statement (PWS) and evaluation criteria. Proposals must be submitted electronically, addressing specific submission guidelines, including acknowledgment of amendments and compliance with pricing and technical requirements. The evaluation will consider three main factors: Technical Approach, Past Performance, and Price, with the expectation that past performance will initially be rated as "Acceptable" or "Unacceptable" before further technical and pricing evaluations. Technical proposals should include a Phase-In Plan and a Management and Staffing Plan to demonstrate feasible execution of the contract requirements. Past Performance evaluations must encompass relevant and recent service contracts, with a focus on contracts exceeding $800,000 annually. Offerors must ensure their proposals are compliant with federal regulations and be registered in the System for Award Management (SAM) to be considered for the award. Overall, the document emphasizes the importance of comprehensive proposal submissions and adherence to specific evaluation standards, aiming for effective victim advocacy service procurement.
Feb 25, 2025, 11:05 AM UTC
This document serves as an amendment to a solicitation, detailing updates to an existing solicitation and contract. The key highlight includes the extension of the solicitation closing date to March 7, 2025, at 11:00 PM CET/5:00 PM EST. It also revises the Performance Work Statement (PWS) and evaluation criteria while providing responses to industry questions posted on SAM.gov. Acknowledgment of this amendment is mandatory for all offers to avoid rejection, with several methods outlined for doing so. The document reiterates that other terms and conditions of the solicitation remain unchanged. The contracting officer, Carlos A. Mayorga, oversees the process, and Jessica Spencer is listed as the point of contact for further inquiries. The notice emphasizes the importance of timely communication and compliance in the bidding process, underscoring the procedural integrity of government procurement actions.
Mar 26, 2025, 11:04 AM UTC
The document outlines the Performance Work Statement (PWS) for a non-personal services contract focused on providing Victim Advocacy (VA) and Emergency Placement Care (EPC) support services within the Army Family Advocacy Program (FAP). The primary aim is to enhance the support for military Families affected by domestic violence and juvenile Problematic Sexual Behavior (PSB). The contractor is responsible for delivering qualified personnel, operating 24/7 advocacy services, and coordinating EPC for children requiring temporary placements due to crisis situations. The scope includes conducting training programs for military personnel and Families, ensuring sensitivity in handling domestic abuse cases, and providing immediate care to victims. Additionally, the document details quality control, personnel security requirements, and necessary training for contractor employees to adhere to standards set by Army regulations and Federal guidelines. Contract specifications emphasize the recruitment and training of advocates and EPC providers, with the government retaining rights over program documents and requiring strict compliance with privacy regulations regarding victims’ information. The contractor's performance will be monitored through a Quality Assurance Surveillance Plan. This PWS is critical for maintaining the safety and welfare of military Families in crisis, providing structured support through a framework of accountability and regulatory compliance.
Feb 25, 2025, 11:05 AM UTC
The Performance Work Statement (PWS) outlines a non-personal services contract for the Army Family Advocacy Program (FAP), focusing on Victim Advocacy (VA) services and Emergency Placement Care (EPC) coordination. The contractor is responsible for providing qualified personnel to support domestic violence prevention, 24/7 victim response, and coordination for emergency placement of children in crises at U.S. Army installations, primarily outside the Continental United States (OCONUS). The contract's scope includes training programs for education on domestic abuse, immediate support to victims, and community awareness initiatives for EPC. It emphasizes adherence to Army policies and standards, the development of a Quality Control Plan (QCP), and a structured approach to personnel management, including stringent background checks and ongoing training requirements for contractor employees. Additional responsibilities include maintaining security protocols, participating in contract management meetings, and implementing reporting systems for any incidents affecting operations. The document establishes clear operational guidelines, staffing requirements, and the importance of collaboration with Army Community Service and local community resources to ensure comprehensive support for affected families. This initiative reflects the Army's commitment to supporting soldiers and their families in crisis situations effectively.
The Family Advocacy Program (FAP) Performance Work Statement outlines a non-personal services contract for providing Victim Advocacy (VA) and Emergency Placement Care (EPC) coordination services within the U.S. Army Installation Management Command (IMCOM) G9. The contractor is responsible for delivering comprehensive support aimed at preventing domestic violence and addressing juvenile Problematic Sexual Behavior (PSB), with requirements that include 24/7 advocacy, training programs, and coordination of emergency placements for children in crisis. Services will be provided at Army community service centers outside the continental United States (OCONUS). Key objectives highlight the provision of immediate crisis intervention, training for Army personnel on domestic abuse responsibilities, and the recruitment and training of families willing to provide emergency placements. The contractor must maintain a minimum staffing level to adapt to fluctuating workloads and provide resource guides for affected families. Additionally, a Quality Control Plan is required to ensure compliance with contract standards, alongside stringent background checks for personnel due to the sensitive nature of the work. The document ensures adherence to military regulations, emphasizes safety and training, and outlines clear procedures for managing personnel access and data protection related to the program. Overall, the PWS reflects the government's commitment to providing necessary support to military families in crisis.
The Performance Work Statement (PWS) outlines a contract for the Army Family Advocacy Program (FAP) to provide Victim Advocacy (VA) services and Emergency Placement Care (EPC) coordination. This non-personal services contract is aimed at supporting the installation management command's family programs, focusing on the prevention of domestic violence and juvenile problematic sexual behavior. The contractor will supply necessary personnel, equipment, and related services at various locations, especially overseas. Key objectives include 24/7 advocacy for victims, comprehensive training and awareness programs for soldiers and families, and coordination for emergency placements of children in crisis. The contractor must maintain a rigorous quality control plan and comply with numerous training, security, and operational requirements. They will also ensure staff qualifications, conduct background checks, and manage key control for access to sensitive areas. Overall, the purpose of this contract is to enhance support services for military families facing domestic abuse issues while complying with federal regulations and ensuring effective operational standards within military installations across different nations.
Mar 26, 2025, 11:04 AM UTC
The Performance Assessment Questionnaire is a tool used by federal contracting officers to evaluate potential contractors' performance on existing contracts. It requires detailed and honest responses regarding a contractor’s compliance with contractual obligations, project management effectiveness, timeliness, customer satisfaction, and more. The document outlines a rating system ranging from "Substantial Confidence" to "No Confidence," which helps assess the performance of the contractor. The questionnaire is divided into several sections: 1. Contractor details, including identification and contract specifics. 2. An evaluation section where respondents rate various aspects of the contractor's performance, providing rationales for their scores. 3. Additional sections for general comments, point of contact information for past relevant efforts, and respondent identification. The purpose of this questionnaire is to ensure accurate evaluations that aid in the awarding of federal contracts, highlighting the significance of factual and complete information to avoid follow-ups from evaluators. Respondents are instructed to submit completed questionnaires to designated contracting officials within a specified timeframe.
The Performance Assessment Questionnaire is a tool designed for evaluating contractor performance in relation to federal contracts. It emphasizes the necessity for accurate and complete information to facilitate the contract awarding process. Contractors are required to provide detailed identification information, including contract specifics and representative details. The questionnaire rates performance across several criteria such as compliance with specifications, project management effectiveness, timeliness, customer satisfaction, and additional relevant performance insights. Responses are categorized into four confidence levels: Substantial, Satisfactory, Limited, and No Confidence, each requiring rationale for ratings. The contact details for returning the completed questionnaire are provided, emphasizing the importance of timely submission. This document is pivotal in ensuring transparency and accountability in federal contracting, reflecting the government’s commitment to partnering with capable and reliable service providers while evaluating past performance thoroughly to guide future engagements.
The Performance Assessment Questionnaire is a vital tool for collecting evaluative information on contractors applying for federal contracts. It aims to ensure the accuracy and completeness of responses that will impact contract awarding decisions. The document outlines a structured format for contractors to provide essential details, including company identification, representative information, and specific performance evaluations across several criteria. Key assessment areas include compliance with standards, project management effectiveness, timeliness, customer satisfaction, and overall performance. Respondent ratings range from "Substantial Confidence" to "No Confidence," with each option requiring a detailed rationale. Additionally, responders are encouraged to include general comments and references to other relevant past efforts of the contractor. The completed questionnaire must be submitted to designated contracting officials within an established timeframe, underscoring the importance of timely and accurate feedback to facilitate informed decision-making in federal procurement processes. Overall, this document represents a systematic approach to evaluating contractor performance, contributing to the integrity and quality of federal contractual engagements.
Feb 25, 2025, 11:05 AM UTC
The Performance Assessment Questionnaire is a federal form designed to assess contractor performance for federal contracts. It requires offerors to provide detailed and factual information regarding their past and current contract execution, including specific contract identification details, the nature of the contractual effort, and representative contact information. The evaluation section allows respondents to rate the contractor's performance across various aspects such as compliance with specifications, project management effectiveness, timeliness, customer satisfaction, and more, using a confidence scale from "Substantial Confidence" to "No Confidence." Additional comments and information sources are solicited to enhance the assessment. The document emphasizes the importance of accurate and complete responses to minimize follow-up inquiries and ensure a thorough evaluation by government officials. This process aligns with federal requirements for transparency and accountability in awarding contracts.
Feb 12, 2025, 8:05 AM UTC
The Performance Assessment Questionnaire is a crucial tool for evaluating contractors involved in federal contracts. It focuses on gathering detailed and accurate feedback about a contractor’s performance from individuals knowledgeable about the contract in question. The questionnaire requires completion of contractor identification details and a comprehensive evaluation of performance across several dimensions, including compliance with specifications, project management effectiveness, timeliness of deliverables, customer satisfaction commitment, and additional relevant performance insights. Each evaluation area is rated from "Substantial Confidence" to "No Confidence," with rationales required for each rating to support decision-making. The document emphasizes the importance of accurate and complete responses to avoid further follow-up by evaluators, and it instructs respondents on where to send completed questionnaires. This process not only helps in assessing past contractor performance but also plays a significant role in future awarding of contracts within the framework of federal grants and RFPs. By ensuring a thorough evaluation, it aims to select contractors who can reliably meet federal standards and project requirements.
Jan 14, 2025, 3:05 PM UTC
The document outlines a solicitation for a contract from a Women-Owned Small Business (WOSB) for providing Victim Advocacy Services under the U.S. Army Family Advocacy Program. The services include 24/7 response to domestic violence cases, ensuring compliance with specified performance work statements (PWS). The contract is for a one-year term with options to extend for up to five additional years, with all advocacy personnel meeting required qualifications. Key details include submission guidelines, proposal formats, and the evaluation processes, emphasizing adherence to federal procurement regulations and specific FAR clauses. Additionally, it emphasizes that funding is conditional upon appropriated funds availability. The structure of the document includes sections for requisition and contract details, supply schedules, performance requirements, solicitation provisions, and associated clauses, presenting a thorough framework for potential contractors.
Feb 12, 2025, 8:05 AM UTC
This document serves as an amendment to a solicitation, officially extending the deadline for offer submissions. The new submission due date is now set for February 28, 2025, at 11:00 PM CET/5:00 PM EST. It outlines the importance of acknowledging the amendment by potential offerors, stating that failure to do so may result in rejection of their offers. The amendment also details the process for changing previously submitted offers if desired, emphasizing that any amendments must be referenced and submitted before the revised closing date. All other terms and conditions of the original solicitation remain in effect. The document includes space for signatures from the authorized contracting officer and the contractor, ensuring formal acknowledgment and compliance with the amendment process. Ultimately, this amendment seeks to facilitate a fair bidding process by allowing additional time for submissions, while maintaining adherence to established government contracting protocols.
Mar 5, 2025, 1:05 PM UTC
The document pertains to an amendment of a federal solicitation regarding a contract, specifically Amendment 0004. The primary purpose of this amendment is to extend the solicitation due date to March 14, 2025, at 11:00 PM CET/5:00 PM EST, and to update the Performance Work Statement (PWS) due to a malfunction with the Automated Contract Writing System (ACWS). Importantly, while the PWS was reloaded, no changes were made to the content of the Past Performance Questionnaire, which remains valid. The amendment outlines the required procedures for acknowledging receipt of the amendment, which must be done prior to the revised deadline to avoid rejection of offers. Additionally, it includes details about changes in contract documents, specifying new identifiers for attachments added and indicating that previous attachments have been deleted. The overall structure reflects standard practices associated with government RFP amendments and modifications, emphasizing compliance with federal acquisition regulations while ensuring clarity in communication with contractors.
Mar 10, 2025, 4:05 PM UTC
This document serves as an amendment to a federal solicitation, specifically addressing changes outlined in Item 14. The amendment extends the deadline for offers and provides methods for offerors to acknowledge receipt of this amendment, emphasizing the importance of submitting acknowledgment prior to the specified deadline to avoid rejection of offers. It also allows for modifications to already submitted offers with appropriate references to the solicitation and amendment numbers. Key updates include the incorporation of Class Deviation 2025-O0003, which restores merit-based opportunities in federal contracts and deletes the previously required clause regarding visa denial notification. Adjustments are made to existing clauses related to offeror representations and contract terms, with certain items reserved. This amendment reflects ongoing updates to federal contracting processes, aiming to streamline regulations and enhance compliance, while maintaining all other terms and conditions of the original solicitation intact.
Mar 14, 2025, 12:05 PM UTC
The document outlines an amendment to a solicitation, extending the deadline for submissions to March 28, 2025, at 11:00 PM CET/5:00 PM EST. Offerors are instructed to acknowledge receipt of this amendment through various methods to avoid rejection of offers. The amendment also includes updates to the attachments related to the solicitation, specifically a Performance Work Statement and a Past Performance Questionnaire, which have been updated but not altered in content. The revised document maintains the original terms except for the extended deadline and revised attachment information, ensuring compliance with directives from executive orders. This amendment underscores the procedural aspects of government contracting and the importance of timely communication and documentation in the solicitation process. It illustrates the government's commitment to transparency and adherence to established protocols in managing procurement activities.
Mar 26, 2025, 11:04 AM UTC
This document pertains to an amendment for a federal solicitation, specifically extending the closing date for offers. The original solicitation date has been modified to allow submissions until April 9, 2025, at 11:00 PM CET/5:00 PM EST. It outlines the procedures for acknowledging receipt of this amendment, emphasizing that offers must be acknowledged prior to the specified deadline to avoid rejection. Additionally, the document discusses changes to existing contracts/orders, including the necessary administrative modifications and compliance with federal acquisition regulations (FAR). The amendment maintains all terms and conditions of the original solicitation, reaffirming the importance of timely communication regarding any submitted offers. The document serves to ensure that contractors adhere to updated timelines and submission requirements, maintaining the integrity of the solicitation process within government contracting.
Feb 12, 2025, 8:05 AM UTC
This document outlines the Performance Work Statement (PWS) for a non-personal services contract to provide Victim Advocacy (VA) and Emergency Placement Care (EPC) coordination services as part of the Army Family Advocacy Program (FAP). The contract aims to support the Installation Management Command (IMCOM) G9 Family, Morale, Welfare, and Recreation (FMWR) Programs, particularly in addressing domestic violence and juvenile Problematic Sexual Behavior (PSB). Services will be provided 24/7 and include advocacy, education, victim response, and emergency placement of children. The contractor is responsible for delivering comprehensive support including training and resource development, while ensuring all personnel are qualified and undergo thorough background checks in compliance with military standards. Key personnel, including a Contract Service Manager, are designated to oversee operations and maintain coordination with government representatives. The document emphasizes quality control measures, operating hours, security clearances, and adherence to regulations. It highlights the importance of providing prompt and sensitive care to victims while maintaining effective communication and collaboration with community resources. This contract reflects the U.S. government's commitment to enhancing safety and support for military families in crisis situations.
Jan 14, 2025, 3:05 PM UTC
This document serves as an amendment to a solicitation, specifically extending the closing date for offers related to contract W564KV25RA002. The new deadline for submission is set for February 13, 2025, at 11:00 PM CET/5:00 PM EST. It outlines the procedures that bidders must follow to acknowledge receipt of the amendment, which includes submitting a completed amendment form or referencing it in their bid submission. The document reiterates that all previous terms and conditions of the solicitation remain intact and emphasizes the importance of timely acknowledgment to avoid rejection of offers. Signed by Carlos A. Mayorga on January 14, 2025, this amendment does not alter any other aspects of the solicitation besides the deadline. The purpose of this amendment is to ensure that potential contractors are adequately informed of the new submission timeline, which is critical for the proposal process in federal contracting procedures.
Mar 26, 2025, 11:04 AM UTC
The document addresses a Request for Proposal (RFP) for victim advocacy services under contract number W564KV25RA0002‐0003. It outlines a series of questions and answers related to the proposal submission process, requirements for past performance, staffing levels, and contract particulars. Key points include modifications to the past performance requirements extending the evaluation period to ten years, the confirmation that current staff levels are not disclosed due to the performance-based nature of the existing contract, and the specification that resumes for key personnel are to be submitted after contract award, not during proposal submission. The document emphasizes the importance of various roles, such as the Contract Service Manager and Victim Advocates while clarifying staffing requirements at specified locations. It addresses complexities around SOFA status, contractor responsibilities surrounding travel and training, and the management of background checks for staff. The responses highlight the government’s need for comprehensive qualifications and adherence to regulations while maintaining flexibility in staffing and operational structures. Overall, the document serves as a critical resource for potential contractors, detailing expectations and procedural clarifications for the victim advocacy services contract.
Mar 26, 2025, 11:04 AM UTC
The document addresses questions and clarifications regarding the requirement for Troop Care Status Accreditation (TCSA) and contractor responsibilities under a government RFP, specifically for Germany and Italy. It stipulates that documentation for proposed health care providers (HCPs) must be submitted at the time of proposal submission, with revised guidelines allowing for submission only after contract award. It also clarifies that all travel expenses should be included in the composite rate rather than separately priced, with no provision for a non-taxable (NTE) amount for travel or relocation costs. Furthermore, the revised guidelines indicate that government vehicles will not be available for contractor use, requiring contractors to arrange transportation for victim advocates, while ensuring no use of Personally Owned Vehicles (POVs) for client transportation. The document also clarifies that victims must be transported by authorized adults rather than contractors. The main purpose of this document is to provide essential clarifications on requirements and responsibilities regarding troop care, transportation, and cost estimation for contractors bidding on a government contract, ensuring compliance with specified guidelines and regulatory expectations.
This document outlines the responses to questions regarding the Performance Work Statement (PWS) and related amendments for the contractor staffing at USAG Rheinland-Pfalz (Landstuhl, Baumholder). Key modifications include an increase in maximum staffing for Victim Advocates from 2 to 4 and an extension to fill vacancies from 30 to 45 days, while penalties for defective services will now reflect a 20% withholding of the monthly payment instead of 30%. The government maintained the existing penalties to encourage adherence to staffing levels and to ensure a commitment to timely cover vacancies. Requirements for confidentiality agreements for contractor employees are reiterated, underscoring responsibilities concerning Personally Identifiable Information (PII). The government's firm position on penalties emphasizes contractor accountability, even for delays that may be outside their direct control. This summary highlights the contractual expectations for performance, staffing, penalties, and the necessity of confidentiality and PII training, reflecting the broader context of compliance and regulatory standards in government contracts.
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