Aiphone Technical and Maintenance Support
ID: 36C10X23P0026-JustificationType: Justification
AwardedJan 26, 2023
Award #:36C10X23P0026
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFSAC FREDERICK (36C10X)FREDERICK, MD, 21703, USA

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- ALARM, SIGNAL, AND SECURITY DETECTION SYSTEMS (J063)
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified contractors to provide technical and maintenance support for the Aiphone System at the Quantico facility in Virginia. The procurement aims to ensure 24/7 support, maintenance, and repair services to uphold a safe and secure workplace for employees, which is critical for the effective delivery of IT services to Veterans. The Aiphone System is integral to the facility's operations, as it supports the Information Management/Information Technology systems that are vital for processing data essential to Veterans' benefits and services. Interested parties can contact Michael Stevens at michael.stevens5@va.gov or call 202-876-7185 for further details regarding this opportunity.

    Point(s) of Contact
    Files
    Title
    Posted
    Lifecycle
    Similar Opportunities
    J059--Audio Visual Preventative Maintenance
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking a contractor for the sole source procurement of preventative and unscheduled maintenance for the Audio/Visual (A/V) system located at the Martinsburg Office of Emergency Management. The primary objective is to ensure the functionality and reliability of the A/V system across three conference rooms (208, 212, and 221) through a structured preventative maintenance cycle, which includes inspections, firmware updates, and troubleshooting support. This A/V system is critical for displaying situational awareness information during emergencies, and the original installer, Colossal Contracting LLC, possesses the proprietary knowledge and warranties necessary for its maintenance. The contract, identified by solicitation number 36C24526Q0176, will be a firm fixed-price agreement for one base year, with an anticipated performance period from February 15, 2026, to February 14, 2027. Interested parties can reach out to Cassie White at cassie.white@va.gov for further information.
    VISN 12 Spok MediCall Migration
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking contractors for the migration of the Spok MediCall System at the Madison VA Medical Center from the Nippon Electronics Corporation (NEC) Voice system to the Cisco Unified Call Manager (UCCM). This procurement is a brand name requirement, emphasizing the need for specific technology to ensure seamless communication services within the facility. The successful contractor will play a crucial role in enhancing the medical center's telecommunication capabilities, which are vital for patient care and operational efficiency. Interested parties can reach out to Chante Frith at chante.frith@va.gov or Matthew Truex at Matthew.truex1@va.gov for further details regarding this opportunity.
    R499--Vocera Software License/Subscription Support and Maintenance
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking quotes for Vocera Software License/Subscription Support and Maintenance at the Michael E. DeBakey VA Medical Center in Houston, Texas. The procurement involves providing a perpetual license, subscription term license, software maintenance updates, and unlimited technical support for the existing Vocera Communications system, with the contract structured as a Firm-Fixed Price for a base year and four optional one-year extensions. This service is critical for maintaining effective communication within the VA medical facility, ensuring operational capabilities as intended by the manufacturer. Quotes are due by January 15, 2026, at 4:00 PM Central Time, and must be submitted via email to Contract Specialist Jeneice Matthews at jeneice.matthews@va.gov, with the requirement that all offerors are registered in the System for Award Management (SAM) and certified as Service-Disabled Veteran-Owned Small Businesses (SDVOSBs).
    Quality Assurance Quality Control
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking to procure Quality Assurance and Quality Control (QAQC) services through a federal contract valued at $4,997,532. This procurement is justified under FAR 6.302-5, which allows for actions authorized or required by statute, indicating the critical nature of the services being sought. The QAQC services are essential for ensuring compliance and quality in various programs managed by the department, particularly in the context of supporting veterans' services. Interested parties can reach out to Alanna Wilson at Alanna.Wilson@va.gov or by phone at 240-215-1633 for further details regarding this opportunity.
    Procurement request for Voice Over Internet Protocol (VOIP) Support Services.
    Dept Of Defense
    The Department of Defense, specifically the Naval Surface Warfare Center Carderock Division (NSWCCD), is soliciting quotes for Voice Over Internet Protocol (VOIP) Support Services, with a focus on upgrading and integrating a new Cisco VOIP solution at its facilities in Bethesda, Maryland. The procurement is set aside for Women-Owned Small Businesses (WOSB) and aims to provide comprehensive engineering support, including configuration, deployment, and sustainment of the VOIP system, which is critical for modernizing communication infrastructure across multiple sites. Interested contractors must submit their quotes by January 7, 2026, following a site visit scheduled for December 9, 2025, and can direct inquiries to Christopher C. Rolince at christopher.c.rolince.civ@us.navy.mil or by phone at 757-513-7247.
    J065 | Viewpoint Software Support and Maintenance
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking contractors to provide support and maintenance services for the Viewpoint Wireless Temperature Monitoring System, as outlined in a Sources Sought Announcement. The procurement aims to gather information on potential vendors who can deliver comprehensive service agreements, including hardware/software warranties, unlimited support, system monitoring, and on-site calibration of NIST probes for various healthcare facilities in Southern Nevada. This initiative is crucial for ensuring proper temperature management within VA healthcare settings, thereby maintaining safety and compliance with federal regulations. Interested parties must respond by February 26, 2025, at 1:00 PM Pacific Time, and are encouraged to contact Gary Christensen at gary.christensen@va.gov for further details.
    Operations and Maintenance (O&M) Support for SafeNet Two Factor Authentication System
    Veterans Affairs, Department Of
    The Department of Veterans Affairs is seeking to extend the Operations and Maintenance (O&M) Support for the SafeNet Two Factor Authentication System for an additional three months. This procurement aims to ensure the continued functionality and security of the authentication system, which is critical for safeguarding sensitive information within the department. The extension is part of an ongoing effort to maintain compliance with IT and telecom security standards. Interested parties can reach out to Dan Schlisserman at daniel.schlisserman@va.gov or Jake Perrotta at jake.perrotta@va.gov for further details regarding this opportunity.
    58--CONTROL,INTERCOMMUN, IN REPAIR/MODIFICATION OF
    Dept Of Defense
    The Department of Defense, specifically the Department of the Navy through NAVSUP Weapon Systems Support, is soliciting quotes for the repair and modification of intercommunication systems under the title "58--CONTROL, INTERCOMMUN, IN REPAIR/MODIFICATION OF." The procurement requires contractors to provide either firm-fixed-price (FFP) or time-and-materials (TT&E) pricing, along with estimated costs for the repair of specified items, which must be returned to a Ready for Issue (RFI) condition. This opportunity is critical for maintaining operational readiness of airborne intercommunication and public address systems, ensuring they function reliably in military environments. Interested contractors should direct inquiries to Dianne L. Wydra at 215-697-6681 or via email at DIANNE.L.WYDRA.CIV@US.NAVY.MIL, as the procurement does not have a set-aside recommendation for small businesses.
    DA01--FSC O&M Support (VA-26-00028951)
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking qualified vendors to provide operations and maintenance (O&M) support for its Integrated Financial and Acquisition Management System (iFAMS) under the contract titled "DA01--FSC O&M Support (VA-26-00028951)." The procurement aims to identify capable sources for comprehensive support, including defect resolution, software upgrades, technical assistance, and training, to ensure the effective functioning of iFAMS, which is critical for managing financial and acquisition transactions across various VA offices. Interested vendors must submit their responses, including company information and technical approaches, by January 7, 2026, at 12 PM Eastern Time, to the designated contacts, Angel Santos and Kendra Casebolt, with a maximum submission length of 15 pages.
    VIDEO TO CLINIC REQUEST FOR INFORMATION
    Veterans Affairs, Department Of
    The Department of Veterans Affairs (VA) is seeking information from qualified firms for its "Video to Clinic" initiative, which aims to modernize clinic-based telehealth services. The VA's Digital Health Office is specifically looking for an all-in-one hardware solution that includes an exam camera with otoscopy and general exam capabilities, as well as a digital stethoscope, all of which must integrate seamlessly with existing VA telehealth platforms. This initiative is crucial for enhancing the telehealth experience for Veterans, their families, and caregivers by facilitating both synchronous and asynchronous care. Interested parties must submit their responses by January 16, 2026, via email to William Milline at William.Milline@va.gov and Cristine Carmody at Cristine.Carmody@va.gov, ensuring to include their company's socio-economic category and any relevant existing contractual vehicles.