J065 | Viewpoint Software Support and Maintenance
ID: 36C26125Q0313Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF261-NETWORK CONTRACT OFFICE 21 (36C261)MATHER, CA, 95655, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking contractors to provide support and maintenance services for the Viewpoint Wireless Temperature Monitoring System, as outlined in a Sources Sought Announcement. The procurement aims to gather information on potential vendors who can deliver comprehensive service agreements, including hardware/software warranties, unlimited support, system monitoring, and on-site calibration of NIST probes for various healthcare facilities in Southern Nevada. This initiative is crucial for ensuring proper temperature management within VA healthcare settings, thereby maintaining safety and compliance with federal regulations. Interested parties must respond by February 26, 2025, at 1:00 PM Pacific Time, and are encouraged to contact Gary Christensen at gary.christensen@va.gov for further details.

    Point(s) of Contact
    Files
    Title
    Posted
    The document is a Sources Sought Notice from the Department of Veterans Affairs, concerning the procurement of support and maintenance services for Viewpoint Software. The notice, assigned solicitation number 36C26125Q0313, seeks responses by February 26, 2025, at 1:00 PM Pacific Time. The services are associated with product service code J065 under NAICS code 811210. The contracting office is located at the VA Palo Alto Health Care System, while the place of performance is specified as Las Vegas, Nevada. Contact for this notice is Contract Specialist Gary Christensen, reachable via the provided email. Additionally, the notice refers to attached documents that detail the scope of work and contract requirements for fiscal year 2025 and subsequent years. This announcement serves to identify potential vendors who can meet the specified needs related to software maintenance, contributing to the VA's operational support.
    The Department of Veterans Affairs (VA) has issued a Sources Sought Announcement to gather information from contractors for a Viewpoint Wireless Temperature Monitoring System and Services. This preliminary request is non-binding and aims to inform the VA's procurement strategy. Interested contractors must respond by September 26, 2024, with details about their company’s socioeconomic status, legal identity, primary contact information, capabilities, and relevant experience. They are also required to outline which services will be performed by their own personnel and which, if any, will be subcontracted, in compliance with federal regulations. Additional information includes the need for a price estimate for services like annual support and recalibration for various sensors linked to the system. This announcement serves to assess potential suppliers and refine the eventual solicitation process, without committing to an award based on the responses. Registration in the System for Award Management is mandated for eligibility. This document emphasizes the VA’s strategy to engage with small businesses, particularly veteran-owned entities, in their procurement efforts.
    The Veterans Affairs Southern Nevada Healthcare System issued a Statement of Work for a contract involving the Viewpoint Wireless Temperature Monitoring System and Service. The vendor is expected to provide a comprehensive service agreement, including extended hardware/software warranties, unlimited support and training, system monitoring, monthly performance reports, and on-site calibration of NIST probes for the pharmacy and lab. The contract stipulates working hours, locations of various healthcare facilities involved, and responsibilities for contractor personnel, emphasizing qualifications and adherence to safety standards. The contractor must provide necessary equipment, respond to complaints promptly, and maintain detailed records following VA regulations. Security requirements mandate strict data handling protocols and the completion of annual training for contractor employees. Overall, is focused on ensuring proper temperature monitoring and management within the VA healthcare facilities while maintaining high standards of safety, accountability, and compliance with federal regulations.
    Lifecycle
    Title
    Type
    Similar Opportunities
    Viewpoint Temperature and Humidity Monitoring
    Buyer not available
    The Department of Veterans Affairs is seeking qualified contractors to provide maintenance and sustainment services for the ViewPoint automated temperature and humidity monitoring system at the Amarillo VA Health Care System and its associated clinics. The procurement includes software maintenance, hardware support, and annual recalibration services for sensors and probes, ensuring compliance with VHA Directives related to environmental monitoring of critical items such as pharmaceuticals and medical supplies. This contract is vital for maintaining real-time monitoring capabilities, which are essential for patient safety and operational efficiency. Interested parties, particularly Service-Disabled Veteran-Owned Small Businesses, should contact Crystal Carabajal at crystal.carabajal@va.gov or 210-992-3721 for further details, as the opportunity is set aside for SDVOSBCs and the services are expected to be performed over a 12-month period.
    Real Time Location Environmental Monitoring System
    Buyer not available
    The Department of Veterans Affairs, specifically the Network Contracting Office 17, is soliciting proposals for a Real Time Location Environmental Monitoring System to be implemented across various healthcare facilities in Texas. The contractor will be responsible for providing an automated continuous environmental monitoring system, which includes support and maintenance services, to ensure compliance with VHA Directives regarding temperature, humidity, and differential pressure monitoring. This system is crucial for maintaining optimal conditions in medical environments, particularly in areas such as sterile processing and laboratory functions. The contract, identified by Solicitation Number 36C25726Q0120, is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and will span from January 18, 2026, to January 17, 2031. Interested parties should contact Melanie Williams at melanie.williams5@va.gov or 210-694-6378 for further details.
    J066--VISN22 CRYOSTAT PREVENTIVE MAINTENANCE AND SERVICE BASE PLUS 4
    Buyer not available
    The Department of Veterans Affairs (VA) is seeking proposals for preventive maintenance and repair services for seventeen Epredia Cryostar NX50 instruments across multiple VA facilities within the VISN22 network, including locations in New Mexico, Long Beach, Phoenix, Loma Linda, San Diego, Tucson, and Great Los Angeles. The contractor will be responsible for providing comprehensive services, including preventive maintenance, corrective maintenance, software support, and 24/7 technical assistance, ensuring that all equipment operates according to manufacturer specifications using OEM parts. This contract, which spans a one-year base period with four option years, emphasizes the importance of maintaining critical laboratory equipment for the VA's healthcare systems. Interested vendors must submit their quotations electronically to Contract Specialist Rebecca Gaba at Rebecca.Gaba@va.gov by December 11, 2025, with questions due by December 4, 2025. The procurement will be evaluated based on the lowest priced quotation that meets all specified requirements.
    Boiler / Chiller Maintenance Services
    Buyer not available
    The Department of Veterans Affairs is soliciting proposals for Boiler and Chiller Maintenance Services at the Garland VA Medical Center in Texas. The contract, set aside for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), encompasses a range of services including testing, inspections, preventative maintenance, corrective repairs, and emergency services over a base year and four one-year option periods, extending from March 2026 to March 2031. These services are critical for ensuring the safe and efficient operation of the facility's heating and cooling systems, which are vital for patient care and operational continuity. Interested contractors should contact Melanie Williams at melanie.williams5@va.gov or call 210-694-6378 for further details, and must adhere to specific requirements outlined in the solicitation, including the provision of a qualified project coordinator and certified technicians.
    6515--Patient Monitoring and Connectivity Platform
    Buyer not available
    The Department of Veterans Affairs (VA) is seeking information from qualified sources for a patient monitoring and connectivity platform, as outlined in a Request for Information (RFI) notice. The platform must be compatible with existing Philips IntelliVue Monitoring Systems and feature wireless capabilities, an integrated remote tele box, a handheld color screen, and the ability to non-invasively track total hemoglobin and oxygen content, among other vital signs. This procurement is crucial for enhancing patient care and monitoring capabilities at the Northern Arizona VA Health Care System. Interested parties are encouraged to respond to 19 specific questions regarding their capabilities, business size, and product details by December 15, 2025, at 4:00 PM EST, via email to Nathan Munson at nathan.munson@va.gov.
    J065--Hand Hygiene Monitoring System
    Buyer not available
    The Department of Veterans Affairs, specifically the Network Contracting Office 9, is seeking proposals for a Hand Hygiene Monitoring System to be utilized at the Lt. Col. Luke Jr. Weathers VA Medical Center in Memphis, TN. The system must provide continuous 24/7 monitoring of hand hygiene practices, include a staff-worn device with notifications, and operate on a non-VA network while ensuring HIPAA compliance. This procurement is set aside for small businesses under NAICS code 339112, with a contract period from January 1, 2026, to September 30, 2031. Interested vendors must submit their quotes by December 12, 2025, at 10:00 AM CST to Carlos Rodriguez at Carlos.Rodriguez14@va.gov, with the award based on a comparative evaluation of technical capability, price, and past performance.
    RFI PHARMACY TEMPERATURE MONITORING
    Buyer not available
    The Department of Homeland Security, specifically the U.S. Immigration and Customs Enforcement (ICE), is seeking information from vendors regarding a Request for Information (RFI) for a modernized temperature monitoring system. This system is intended for use in medical refrigerators, freezers, and storage areas across 17 detention facilities, with a focus on functionality such as data monitoring, alerts, and compliance with CDC, VFC, and FDA standards. Vendors are required to provide detailed proposals that include system capabilities, implementation timelines, customer support, and a comprehensive cost breakdown for the setup and ongoing fees. Interested parties must submit their responses by December 4, 2025, at 5 PM EST, and can reach out to Vladimir Jockovic or Michelle Taylor for further inquiries.
    J073--Sources Sought Notice - Repair AVTEC Tray Conveyor System Washington DC VAMC 36C24526Q0152
    Buyer not available
    The Department of Veterans Affairs, through the Network Contracting Office 5, is seeking qualified vendors to provide repair services for the AVTEC Tray Conveyor System at the Washington DC VA Medical Center. The procurement aims to identify contractors capable of replacing essential components such as hot well pans, tray pucks, and the control foot switch in the Dietary Kitchen, ensuring compliance with OEM procedures and Joint Commission standards. This repair work is critical for maintaining operational efficiency in the kitchen facilities that serve veterans. Interested vendors must submit their responses, including business details and capability statements, by December 12, 2025, at 10:00 AM ET, to the primary contact, Torcara Charles, at Torcara.Charles@va.gov.
    F103--STX WATER QUALITY MONITORING
    Buyer not available
    The Department of Veterans Affairs is seeking proposals for Water Quality Monitoring services for the South Texas Veterans Healthcare System. The procurement aims to provide, install, and maintain advanced continuous water quality monitoring equipment and data management systems, ensuring compliance with health and safety standards. These services are crucial for maintaining safe water quality in healthcare facilities, particularly in preventing Legionella outbreaks. Interested contractors, particularly Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), must submit their offers by December 19, 2025, and can contact Contracting Officer Joseph A. Leyte at joseph.leyte@va.gov or 210-694-6315 for further information.
    Y1DA--36C25726R0012, 674-22-805 Upgrading Building Automation System Temple & Waco
    Buyer not available
    The Department of Veterans Affairs is soliciting bids for the "Upgrade Building Automation System" project at the Temple and Waco Veterans Affairs Medical Centers in Texas. This procurement involves upgrading HVAC and related systems to a digital control system, specifically the Metasys BACNET MSTP network, with a project value estimated between $10 million and $20 million. The upgrades are critical for enhancing the efficiency and reliability of environmental controls within the facilities, ensuring a better operational environment for both patients and staff. Proposals must be submitted via email by January 12, 2026, with pre-bid site visits scheduled for December 10th and 11th, 2025. For further inquiries, interested parties can contact Contract Specialist Horacio Fernandez at Horacio.Fernandez@va.gov.