Procurement request for Voice Over Internet Protocol (VOIP) Support Services.
ID: N0016726Q1008Type: Combined Synopsis/Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE NAVYNSWC CARDEROCKBETHESDA, MD, 20817-5700, USA

NAICS

All Other Telecommunications (517810)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Set Aside

Women-Owned Small Business (WOSB)

Original Source

https://sam.gov/workspace/contract/opp/fc8dab7f60804c14b7756893acf0d147/view
Timeline
    Description

    The Department of Defense, specifically the Naval Surface Warfare Center Carderock Division (NSWCCD), is soliciting quotes for Voice Over Internet Protocol (VOIP) Support Services, with a focus on upgrading and integrating a new Cisco VOIP solution at its facilities in Bethesda, Maryland. The procurement is set aside for Women-Owned Small Businesses (WOSB) and aims to provide comprehensive engineering support, including configuration, deployment, and sustainment of the VOIP system, which is critical for modernizing communication infrastructure across multiple sites. Interested contractors must submit their quotes by January 7, 2026, following a site visit scheduled for December 9, 2025, and can direct inquiries to Christopher C. Rolince at christopher.c.rolince.civ@us.navy.mil or by phone at 757-513-7247.

    Point(s) of Contact
    Christopher C. Rolince
    (757) 513-7247
    christopher.c.rolince.civ@us.navy.mil
    Files
    Title
    Posted
    8. A04 CDRL 1423 Form 1.pdf
    The Contract Data Requirements List (CDRL) (DD Form 1423-1, Feb 2001) is a standardized form used by the Department of Defense to list data items required from a contractor. This specific CDRL details a single data item: a "Technical Data Package" for a "VOIP Design" under Contract/PR No. TBD. The authority for this data acquisition is MIL-STD-31000C, with a contract reference to PWS Para 3.1. The document specifies the distribution of the data item to the TPOC and alternate TPOC, who will be identified at the time of award. The estimated public reporting burden for this information collection is 110 hours, and respondents are directed to send completed forms to the Government Issuing Contracting Officer.
    8.2_CDRL_A002_DID.pdf
    The provided file, sourced from assist.dla.mil, primarily consists of repeated disclaimers regarding its currency and the need for users to verify the version before use. The document's main purpose is to emphasize the importance of checking the source for the most up-to-date information. In the context of government RFPs, federal grants, and state/local RFPs, this serves as a critical reminder for users to ensure they are working with the current and accurate version of any official document, preventing reliance on outdated information that could lead to non-compliance or incorrect submissions.
    8.2.3 MIL-STD-31000C DID.pdf
    MIL-STD-31000C, effective February 3, 2025, supersedes MIL-STD-31000B and outlines Department of Defense (DoD) standard practices for Technical Data Packages (TDPs). This standard defines the format and content requirements for TDPs prepared for or on behalf of the DoD, ensuring a clear, complete, and accurate technical definition of an item for acquisition, production, inspection, engineering, and logistics support. Key revisions in version C include the addition of the Additive Manufacturing Data File to TDPs, renaming the Critical Manufacturing Process Description to Required Manufacturing Process Description, and introducing a new Data Item Description (DI-SESS-82465) for Additive Manufacturing. The standard details TDP levels (Conceptual, Developmental, Product), types (2D and 3D), and elements (engineering design data, specifications, software documentation, etc.), along with data management products and metadata. It also covers preparation, management, and protection of classified and controlled unclassified technical information.
    9.2_GFP_CDRL_A002.pdf
    The provided document is not a government file or RFP, but rather an error message indicating that the user's PDF viewer may not be able to display the intended document. It advises upgrading to the latest version of Adobe Reader and provides links for download and further assistance. The message also includes trademark information for Windows, Mac, and Linux. This content is not relevant to government RFPs, federal grants, or state/local RFPs, as it only addresses a technical issue with document viewing.
    CSS Amendment - N0016726Q10080002.pdf
    The Naval Surface Warfare Center Carderock Division (NSWCCD) is soliciting quotes for Voice Over Internet Protocol (VOIP) Support Services. This Request for Quotes (RFQ) is set aside for Women-Owned Small Businesses (WOSB) and seeks a firm-fixed price purchase order for VOIP engineering support services, including configuration, deployment, and sustainment. The project involves upgrading an aging ISDN and VOIP system at the West Bethesda site and multiple detachments to a new CISCO VOIP solution. The contract includes a one-year base period and four one-year option periods. Key personnel requirements include a VOIP Architect and Engineer, both requiring Top Secret clearance and a Cybersecurity Workforce designation. Responses are due by January 7, 2026, and a site visit is scheduled for December 9, 2025. The solicitation outlines specific FAR and DFARS clauses, payment instructions via Wide Area WorkFlow (WAWF), and contractor requirements for safety, security, and staffing.
    N0016726Q1008 VOIP Support Services CSS.pdf
    The Naval Surface Warfare Center Carderock Division (NSWCCD) has issued a Request for Quotes (RFQ) for Voice Over Internet Protocol (VOIP) Support Services. This procurement, set aside for Women-Owned Small Businesses (WOSB), requires a contractor to provide VOIP enterprise architecture and lead engineering support for the Cisco Call Manager system at NSWCCD headquarters and its detachments. The contract will have a base period of one year and four one-year option periods. Bidders must submit quotes and/or capabilities statements by 11:00 AM on December 19, 2025, Eastern Daylight Time. A site visit is scheduled for December 2, 2025, from 9:00 AM to 11:00 AM at 9500 MacArthur Blvd, West Bethesda, MD 20817. The contractor will be responsible for configuration, engineering, and formatting of the CUCM VOIP system, including implementation, integration, and migration of legacy systems. The goal is to deploy the VOIP system with minimal impact on daily operations, ensuring full Cisco Call Manager functionality and integration with existing enterprise systems.
    Question and Answers.docx
    The Naval Surface Warfare, Carderock Division (NSWCCD) has already procured a Cisco VoIP system, specifically a cluster of three Cisco BE7M-M5-K9 servers, and is in the process of modernizing and improving its deployment. The current system is connected to the PSTN via a Cisco gateway router with 2 PRIs. Future plans include migrating to three Cisco BE7M-M7-K9 servers and connecting to the PSTN via a replacement Cisco gateway router using a SIP trunk. NSWCCD requires architecture, design, and operational support to integrate multiple remote sites into the existing enterprise VoIP deployment. There is an existing pilot system servicing two buildings, and users will be migrated to the enterprise deployment once licensing is in place. The ultimate goal is to migrate all remaining users on ISDN-based Tone Commanders to the existing VoIP enterprise system.
    VOIP Amendment - CSS.pdf
    The Naval Surface Warfare Center Carderock Division (NSWCCD) has issued a Request for Quotes (RFQ) for Voice Over Internet Protocol (VOIP) Support Services. This procurement is set aside for Women-Owned Small Businesses (WOSB) with a NAICS code of 517810 and a small business standard of $40 million. The contract will be a firm-fixed-price purchase order with a base year and four option years. Services include configuration, engineering, and formatting of a Cisco VOIP solution for implementation and integration into the existing network infrastructure at various NSWCCD locations. Quotes and/or capability statements are due by 11:00 AM on December 19, 2025. A site visit is scheduled for December 9, 2025, in West Bethesda, MD. Responses must include company letterhead, pricing, CAGE Code, FOB Destination, point of contact, GSA contract number (if applicable), business size, and be rounded to the nearest whole dollar. Shipping charges, if any, must be included in the price.
    Lifecycle
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    Procurement request for Voice Over Internet Protocol (VOIP) Support Services.
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    Combined Synopsis/Solicitation
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