ContractCombined Synopsis/SolicitationWomen-Owned Small Business

Procurement request for Voice Over Internet Protocol (VOIP) Support Services.

DEPT OF DEFENSE N0016726Q1008
Response Deadline
Feb 6, 2026
Deadline passed
Days Remaining
0
Closed
Set-Aside
Women-Owned Small Business
Notice Type
Combined Synopsis/Solicitation

Contract Opportunity Analysis

The Department of Defense, specifically the Naval Surface Warfare Center Carderock Division (NSWCCD), is seeking proposals for Voice Over Internet Protocol (VOIP) Support Services, with a focus on supporting the upgrade and deployment of VOIP systems. The procurement is set aside for Women-Owned Small Businesses (WOSB) and aims to enhance communication capabilities for a growing user base, which is expected to expand from 48 current users to approximately 3,000 in the future. Interested vendors must submit their quotes by 11:00 AM on February 6, 2026, following a site visit scheduled for December 9, 2025, and should direct inquiries to Christopher C. Rolince or David Crouch via the provided email addresses.

Classification Codes

NAICS Code
517810
All Other Telecommunications
PSC Code
DF01
IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR)

Solicitation Documents

13 Files
VOIP Amendment - CSS.pdf
PDF1808 KBDec 11, 2025
AI Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) has issued a Request for Quotes (RFQ) for Voice Over Internet Protocol (VOIP) Support Services. This procurement is set aside for Women-Owned Small Businesses (WOSB) with a NAICS code of 517810 and a small business standard of $40 million. The contract will be a firm-fixed-price purchase order with a base year and four option years. Services include configuration, engineering, and formatting of a Cisco VOIP solution for implementation and integration into the existing network infrastructure at various NSWCCD locations. Quotes and/or capability statements are due by 11:00 AM on December 19, 2025. A site visit is scheduled for December 9, 2025, in West Bethesda, MD. Responses must include company letterhead, pricing, CAGE Code, FOB Destination, point of contact, GSA contract number (if applicable), business size, and be rounded to the nearest whole dollar. Shipping charges, if any, must be included in the price.
CSS Amendment - N0016726Q10080002.pdf
PDF1797 KBJan 5, 2026
AI Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) is soliciting quotes for Voice Over Internet Protocol (VOIP) Support Services. This Request for Quotes (RFQ) is set aside for Women-Owned Small Businesses (WOSB) and seeks a firm-fixed price purchase order for VOIP engineering support services, including configuration, deployment, and sustainment. The project involves upgrading an aging ISDN and VOIP system at the West Bethesda site and multiple detachments to a new CISCO VOIP solution. The contract includes a one-year base period and four one-year option periods. Key personnel requirements include a VOIP Architect and Engineer, both requiring Top Secret clearance and a Cybersecurity Workforce designation. Responses are due by January 7, 2026, and a site visit is scheduled for December 9, 2025. The solicitation outlines specific FAR and DFARS clauses, payment instructions via Wide Area WorkFlow (WAWF), and contractor requirements for safety, security, and staffing.
Question and Answers.docx
Word14 KBJan 8, 2026
AI Summary
The Naval Surface Warfare, Carderock Division (NSWCCD) has already procured a Cisco VoIP system, specifically a cluster of three Cisco BE7M-M5-K9 servers, and is in the process of modernizing and improving its deployment. The current system is connected to the PSTN via a Cisco gateway router with 2 PRIs. Future plans include migrating to three Cisco BE7M-M7-K9 servers and connecting to the PSTN via a replacement Cisco gateway router using a SIP trunk. NSWCCD requires architecture, design, and operational support to integrate multiple remote sites into the existing enterprise VoIP deployment. There is an existing pilot system servicing two buildings, and users will be migrated to the enterprise deployment once licensing is in place. The ultimate goal is to migrate all remaining users on ISDN-based Tone Commanders to the existing VoIP enterprise system.
N0016726Q1008 VOIP Support Services CSS.pdf
PDF1809 KBDec 11, 2025
AI Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) has issued a Request for Quotes (RFQ) for Voice Over Internet Protocol (VOIP) Support Services. This procurement, set aside for Women-Owned Small Businesses (WOSB), requires a contractor to provide VOIP enterprise architecture and lead engineering support for the Cisco Call Manager system at NSWCCD headquarters and its detachments. The contract will have a base period of one year and four one-year option periods. Bidders must submit quotes and/or capabilities statements by 11:00 AM on December 19, 2025, Eastern Daylight Time. A site visit is scheduled for December 2, 2025, from 9:00 AM to 11:00 AM at 9500 MacArthur Blvd, West Bethesda, MD 20817. The contractor will be responsible for configuration, engineering, and formatting of the CUCM VOIP system, including implementation, integration, and migration of legacy systems. The goal is to deploy the VOIP system with minimal impact on daily operations, ensuring full Cisco Call Manager functionality and integration with existing enterprise systems.
8.2.3 MIL-STD-31000C DID.pdf
PDF6631 KBFeb 2, 2026
AI Summary
MIL-STD-31000C, effective February 3, 2025, supersedes MIL-STD-31000B and outlines Department of Defense (DoD) standard practices for Technical Data Packages (TDPs). This standard defines the format and content requirements for TDPs prepared for or on behalf of the DoD, ensuring a clear, complete, and accurate technical definition of an item for acquisition, production, inspection, engineering, and logistics support. Key revisions in version C include the addition of the Additive Manufacturing Data File to TDPs, renaming the Critical Manufacturing Process Description to Required Manufacturing Process Description, and introducing a new Data Item Description (DI-SESS-82465) for Additive Manufacturing. The standard details TDP levels (Conceptual, Developmental, Product), types (2D and 3D), and elements (engineering design data, specifications, software documentation, etc.), along with data management products and metadata. It also covers preparation, management, and protection of classified and controlled unclassified technical information.
8.2_CDRL_A002_DID.pdf
PDF99 KBFeb 2, 2026
AI Summary
The provided file, sourced from assist.dla.mil, primarily consists of repeated disclaimers regarding its currency and the need for users to verify the version before use. The document's main purpose is to emphasize the importance of checking the source for the most up-to-date information. In the context of government RFPs, federal grants, and state/local RFPs, this serves as a critical reminder for users to ensure they are working with the current and accurate version of any official document, preventing reliance on outdated information that could lead to non-compliance or incorrect submissions.
9.2_GFP_CDRL_A002.pdf
PDF147 KBFeb 2, 2026
AI Summary
The provided document is not a government file or RFP, but rather an error message indicating that the user's PDF viewer may not be able to display the intended document. It advises upgrading to the latest version of Adobe Reader and provides links for download and further assistance. The message also includes trademark information for Windows, Mac, and Linux. This content is not relevant to government RFPs, federal grants, or state/local RFPs, as it only addresses a technical issue with document viewing.
8. A04 CDRL 1423 Form 1.pdf
PDF216 KBFeb 2, 2026
AI Summary
The Contract Data Requirements List (CDRL) (DD Form 1423-1, Feb 2001) is a standardized form used by the Department of Defense to list data items required from a contractor. This specific CDRL details a single data item: a "Technical Data Package" for a "VOIP Design" under Contract/PR No. TBD. The authority for this data acquisition is MIL-STD-31000C, with a contract reference to PWS Para 3.1. The document specifies the distribution of the data item to the TPOC and alternate TPOC, who will be identified at the time of award. The estimated public reporting burden for this information collection is 110 hours, and respondents are directed to send completed forms to the Government Issuing Contracting Officer.
Solicitation Amendment - N0016726Q10080004.pdf
PDF295 KBJan 28, 2026
AI Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) is soliciting quotes for Voice Over Internet Protocol (VOIP) Support Services, set aside for Women-Owned Small Businesses (WOSB). The contract, a firm-fixed-price purchase order with a base year and four option years, requires a VOIP Architect and Engineer to configure, deploy, and maintain a CISCO VOIP system across various NSWCCD sites and detachments, including West Bethesda, MD. Key objectives include transitioning an aging ISDN/VOIP system, integrating new architecture with minimal disruption, and ensuring compliance with DoD cybersecurity policies. Personnel must have Top Secret clearance and a Cybersecurity Workforce designation. Quotes are due by January 30, 2026, and a site visit is scheduled for December 9, 2025. The solicitation outlines specific requirements for submissions, invoicing via Wide Area WorkFlow (WAWF), and adherence to various FAR and DFARS clauses.
N0016726Q1008 VOIP CSS Amendment 0003.pdf
PDF25259 KBJan 8, 2026
AI Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) has issued a Request for Quotes (RFQ) for Voice Over Internet Protocol (VOIP) Support Services. This procurement, set aside for Women Owned Small Businesses (WOSB), falls under NAICS code 517810 with a $40M small business standard and PSC code DF01. Interested parties must submit quotes and/or capabilities statements by 11:00 AM on January 30, 2026. Responses should include company letterhead, pricing, CAGE Code, FOB Destination, point of contact, GSA contract number (if applicable), business size, and be rounded to the nearest whole dollar. A site visit is scheduled for December 9, 2025, from 0900 to 1100 at 9500 MacArthur Blvd, West Bethesda, MD 20817. All inquiries should be directed to Chris Rolince at christopher.c.rolince.civ@us.navy.mil.
VOIP Amendment N0016726Q1008-0005.pdf
PDF25340 KBFeb 2, 2026
AI Summary
The Naval Surface Warfare Center Carderock Division (NSWCCD) has issued a Request for Quotes (RFQ) for Voice Over Internet Protocol (VOIP) Support Services. This procurement is a combined synopsis/solicitation for commercial items, set aside for Women Owned Small Businesses (WOSB), with NAICS code 517810 and PSC code DF01. Quotes and/or capabilities statements are due by 11:00 AM on February 6, 2026, and should include company letterhead, pricing, CAGE Code, FOB Destination, point of contact, GSA contract number (if applicable), business size, and be rounded to the nearest whole dollar. A site visit is scheduled for December 9, 2025, from 0900-1100 at 9500 MacArthur Blvd, West Bethesda, MD 20817. Responses must be sent to christopher.c.rolince.civ@us.navy.mil and david.w.crouch3.civ@us.navy.mil. All solicitations incorporate current FAR and DFARS provisions.
Questions and Answers_VoIP_KC.docx
Word22 KBFeb 2, 2026
AI Summary
This government file addresses various questions and clarifications regarding a Voice over Internet Protocol (VoIP) system upgrade. Key areas covered include the expected duration for the configuration phase (September 30, 2026), confirmation of current Cisco support, acceptance of interim Top-Secret clearances for personnel with active Secret clearances, and compliance of CompTIA Security+ CE for specific work roles. The document also clarifies travel cost inclusion in pricing, with travel expected to be fixed based on an attached table, and notes that the starting period of performance will be updated to reflect the actual award date. Details on the current pilot program's applications, future features like Unity Voicemail and 911, and a target deployment date of December 31, 2027, are provided. The file further specifies the number of current (48 Carderock, 1 per detachment) and future (3,000 Carderock, 250 detachments) VoIP users, the need for Unity Voicemail, and that only hard phones are required. It also states that the underlying network is ready for VoIP traffic and outlines a joint effort between the government and contractor for phone deployment, with the contractor deploying approximately 25% of the phones.
Travel Expenses Sheet.xlsx
Excel13 KBFeb 2, 2026
AI Summary
This government file outlines a detailed cost estimation framework for travel-related expenses across various locations and operational phases. It itemizes costs for airline tickets, mileage, per diem, hotel stays, rental cars, and miscellaneous expenses (bags, tolls). The file categorizes these expenses across different

Related Contract Opportunities

Project Timeline

postedOriginal Solicitation PostedNov 25, 2025
amendedAmendment #1· Description UpdatedDec 4, 2025
amendedAmendment #2· Description UpdatedDec 11, 2025
amendedAmendment #3· Description UpdatedJan 5, 2026
amendedAmendment #4· Description UpdatedJan 8, 2026
amendedAmendment #5· Description UpdatedJan 28, 2026
amendedAmendment #6Jan 30, 2026
amendedLatest AmendmentFeb 2, 2026
deadlineResponse DeadlineFeb 6, 2026
expiryArchive DateFeb 21, 2026

Agency Information

Department
DEPT OF DEFENSE
Sub-Tier
DEPT OF THE NAVY
Office
NSWC CARDEROCK

Point of Contact

Name
Christopher C. Rolince

Place of Performance

Bethesda, Maryland, UNITED STATES

Official Sources