J065--Software Evolution Services for Philips Equipment
ID: 36C26126Q0272Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF261-NETWORK CONTRACT OFFICE 21 (36C261)MATHER, CA, 95655, USA

NAICS

Other Computer Related Services (541519)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Original Source

https://sam.gov/workspace/contract/opp/23f5b7af632442d3add8129029c4a131/view
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified contractors to provide Software Evolution Services (SES) for Philips medical equipment at the VA Sierra Nevada Health Care System. The procurement aims to identify capable providers who can deliver comprehensive software repairs, loaner devices, and ongoing support for Philips Central Monitoring, Telemetry, and Patient Monitoring equipment, with a focus on compliance with FDA and NFPA 99 standards. This contract is critical for ensuring the functionality and reliability of medical equipment used in patient care, emphasizing the need for OEM-certified staff with at least two years of experience and a 24/7 customer support center. Interested parties must submit their capability statements by December 30, 2025, to the Contracting Officer, Larry Facio, at larry.facio@va.gov.

    Point(s) of Contact
    Larry FacioContracting Officer
    (916) 923-4553
    larry.facio@va.gov
    Files
    Title
    Posted
    36C26126Q0272.docx
    The Department of Veterans Affairs (VA) is seeking sources for Software Evolution Services (SES) for Philips medical equipment at the VA Sierra Nevada Health Care System. This Sources Sought Announcement aims to identify capable contractors to provide comprehensive software repairs, loaner devices, and ongoing support for Philips Central Monitoring, Telemetry, and Patient Monitoring equipment. Key requirements include OEM-certified staff with at least two years of experience, next-day on-site support, adherence to FDA and NFPA 99 standards, and a 24/7 customer support center with SME access. Contractors must provide software licensing entitlement, a web-based application for inventory and statistical information, Microsoft OS patching, mirrored testing environments, annual system reports, clinical implementation services, and advanced technology services. The contract emphasizes detailed service reporting, compliance with records management obligations, and protection of Protected Health Information (PHI)/Personally Identifiable Information (PII). Responses are due by December 30, 2025.
    Lifecycle
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    J065--Software Evolution Services for Philips Equipment
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