The Department of Health and Human Services (HHS) is seeking information from qualified vendors for supporting its Acquisition System (PRISM) and Acquisition Reporting System (ARS). This Sources Sought notice emphasizes that it is not a solicitation but aims to ascertain the capabilities of potential contractors, particularly small and disadvantaged businesses. The Office of Acquisition Management Services (OAMS) requires expertise for the acquisition lifecycle and operational support, aiming for an uninterrupted transition from the incumbent contractor with a focus on maintaining service levels and compliance with performance metrics.
The anticipated contract duration is five years, commencing in the third quarter of fiscal year 2025, including a 12-month base period and four optional annual extensions. Key requirements include project management, problem resolution, development and testing, and documentation to enhance existing systems. Vendor capabilities for telework and travel compliance are also outlined. Interested vendors must provide detailed information on their approach, experience, and corporate capabilities while ensuring adherence to security and compliance standards. The document underscores the necessity for ongoing support of current initiatives like HHS’s electronic invoicing project and requires vendor responses by December 2, 2024.
The provided document outlines technical questions aimed at assessing a company's qualifications for participating in the PRISM Help Desk and related services for the upcoming fiscal period. It seeks to determine the company's experience in recruiting and retaining necessary personnel, particularly for the third quarter of FY 2025, as well as their expertise in developing and supporting various technologies such as PRISM, Appian, and Blue Prism. Additionally, the document inquires about the company's familiarity with Agile methodologies, continuous improvement principles, and their ability to support federal employees in resolving systematic issues while maintaining compliance. Lastly, it requests details on their experience in integrating PRISM applications with Oracle Federal Financials, reinforcing the focus on qualified technical support for federal contract services. This reflects the government's emphasis on selecting capable contractors for complex technical requirements in federal RFP processes.