Q999--Onsite Audiologists and Audiology Health Technician Services
ID: 36C25625Q0667Type: Solicitation
AwardedJun 30, 2025
$3.7M$3,703,041
AwardeeLAREDO TECHNICAL SERVICES, INC. SAN ANTONIO 78259
Award #:36C25625D0075
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF256-NETWORK CONTRACT OFFICE 16 (36C256)RIDGELAND, MS, 39157, USA

NAICS

Temporary Help Services (561320)

PSC

MEDICAL- OTHER (Q999)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking proposals for an Indefinite Delivery Indefinite Quantity (IDIQ) contract to provide onsite audiology services at the Baton Rouge Outpatient Clinic. The contract aims to deliver a minimum of three audiologists and one medical assistant over five ordering periods, starting May 1, 2025, with a total award amount of $34 million, specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). This procurement is crucial for enhancing auditory healthcare access for veterans, ensuring comprehensive audiometric evaluations, hearing aid services, and adherence to strict healthcare guidelines. Interested contractors must acknowledge amendments to the solicitation and submit their offers by April 28, 2025, at 14:00 CDT, with further inquiries directed to Contracting Officer Melanie Hawley at Melanie.Hawley@va.gov.

    Point(s) of Contact
    Jennifer AdamsContracting Officer
    jennifer.adams7@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs is releasing a Sources Sought Notice (36C25625Q0667) for onsite Audiologists and Audiology Health Technician services at the Southeast Louisiana Veterans Health Care System in New Orleans, LA. This notice is not a solicitation but aims to gauge interest from Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) for potential contracts. The services are anticipated to be set aside exclusively for SDVOSBs, with a requirement for qualified local candidates to minimize travel costs. The contract period is proposed as a four-and-a-half-year Indefinite Delivery Indefinite Quantity (IDIQ) from May 1, 2025, to September 30, 2029. Interested vendors must respond by March 25, 2025, outlining their capabilities, relevant experience, and business status. All parties are expected to be registered in the System for Award Management (SAM) and provide evidence of their qualifications as SDVOSB or other designated small business types. The contracting officer's contact information is provided for further inquiries.
    The document outlines a Request for Proposal (RFP) from the Department of Veterans Affairs (VA) for an Indefinite Delivery Indefinite Quantity (IDIQ) contract to provide audiology services at the Baton Rouge Outpatient Clinic. The contract aims to deliver a minimum of three audiologists and one medical assistant over five ordering periods, starting May 1, 2025, with a total award amount of $34 million. This RFP is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), emphasizing the VA's commitment to supporting veteran entrepreneurs. Key responsibilities include providing comprehensive audiometric evaluations, fitting and servicing hearing aids, and engaging in direct patient care while adhering to strict guidelines and protocols outlined in the Performance Work Statement (PWS). The contract mandates that key personnel possess specific qualifications and adhere to various healthcare directives. The contractor must ensure continuity of services while monitoring compliance and quality of care. Thus, this procurement reflects the VA's dedication to improving auditory healthcare access for veterans while aligning with federal acquisition regulations.
    The document outlines an amendment to a solicitation from the Department of Veterans Affairs (VA), specifically regarding contracting for audiology services. It emphasizes the importance of acknowledging amendments when submitting quotes. Key questions and answers clarify various aspects of the solicitation, such as the absence of an incumbent contractor, the correct timeline for ordering periods, and the confirmation of maximum contract values. The document specifies that candidates for audiologist positions must hold relevant licensure, while DEA registration is not required, as audiologists do not prescribe controlled substances. Further, it confirms that CPR training can be obtained from accredited providers beyond just the American Heart Association. Additionally, it establishes guidelines for immunization documentation and the credentialing process for staffing agencies. This amendment serves to ensure potential contractors understand the requirements and clarifications necessary for a successful proposal submission.
    This document serves as an amendment to a solicitation issued by the Department of Veterans Affairs for contract number 36C25625Q0667. The primary purpose of this amendment is to extend the deadline for receipt of offers to April 28, 2025, at 14:00 CDT, as specified in Item 11. Additionally, it corrects the North American Industry Classification System (NAICS) code from 561320 to 621340, which is relevant for determining eligibility and scope of work. The contractor is required to acknowledge receipt of this amendment as part of their offer submission. The document reflects the administrative modifications under the authority of federal acquisition regulations and maintains that all other terms and conditions from the original solicitation remain unchanged. This amendment illustrates the standard procedures followed in federal contracting processes, emphasizing the importance of timely communication and accurate classification in soliciting bids.
    The Department of Veterans Affairs is announcing a Sources Sought Notice (36C25625Q0667) seeking 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) participation for onsite Audiologist and Audiology Health Technician services at the Southeast Louisiana Veterans Health Care Systems in New Orleans. The anticipated period of performance for this Indefinite Delivery Indefinite Quantity (IDIQ) contract is approximately four and a half years, from May 1, 2025, to September 30, 2029. The VA aims to minimize costs by hiring local staff, as they currently face recruitment challenges for these positions. Interested businesses must respond via email, including company details, capability information, and any subcontractor plans by March 25, 2025. Eligibility requires current registration with the System for Award Management (SAM) and verification as SDVOSB or Veteran-Owned Small Business (VOSB). The initiative highlights the VA's commitment to providing necessary healthcare staffing while facilitating collaboration with qualified businesses to enhance service delivery for veterans.
    The Quality Assurance Surveillance Plan (QASP) outlines a structured approach for evaluating contractor performance under a specific federal contract, focusing on systematic monitoring and accountability. The plan addresses key aspects including what will be monitored, how monitoring will occur, and the roles of government personnel involved, specifically the Contracting Officer (CO) and Contracting Officer’s Representative (COR). The QASP details performance standards in various areas such as provider quality, qualifications of key personnel, compliance with operating hours, patient safety incidents, and training requirements. Surveillance methods include direct observation, periodic inspections, validated complaints, random sampling, and documentation verification. Performance evaluations are categorized using a rating system ranging from "Exceptional" to "Unsatisfactory," guiding assessments of contractor quality and compliance. The plan ensures documentation of contractor performance issues, which may prompt corrective actions if performance does not meet acceptable quality levels. The QASP emphasizes the collaborative nature of monitoring and updates, reinforcing the government's obligation to treat contractors fairly while maintaining rigorous performance standards. It serves as a vital tool in ensuring quality service delivery in alignment with federal regulations and standards.
    The document serves as a declaration related to key personnel involved in a contract for the Baton Rouge Community-Based Outpatient Clinic (CBOC) under the Southeast Louisiana Veterans Health Care System. It asserts that the individuals listed have no existing or planned conflicts of interest—whether financial, contractual, or organizational—in relation to the services provided. It mandates the identification of each individual’s role and whether they are employed by the prime contractor or a subcontractor. This aspect underscores compliance with ethical standards crucial for government contracts, ensuring that all participating personnel operate without bias or conflicting obligations. The focus on transparency and integrity aims to uphold the fidelity of the contracting process and the provision of services to veterans.
    The contractor certification document outlines the responsibilities of contractors working with the Department of Veterans Affairs (VA) regarding the employment of foreign nationals. It mandates compliance with the Immigration and Nationality Act and related regulations, emphasizing that contractors must not employ individuals lacking legal status in the U.S. or violate their immigration terms. The document highlights the necessity of adherence to “E-Verify” requirements as per Executive Order 12989 and Federal Acquisition Regulations. Non-compliance could result in prohibiting the involved foreign national from working on VA services and may lead to contract termination. Contractors must also secure similar assurances from their subcontractors. This certification, possessing implications under U.S. law, underscores the commitment to lawful hiring practices within federal contracting, ensuring services for veterans are managed appropriately and with legal compliance.
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