Q518--Rural Health Care- Northern Arizona VA Healthcare System
ID: 36C26226Q0216Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF262-NETWORK CONTRACT OFFICE 22 (36C262)Gilbert, AZ, 85297, USA

NAICS

Offices of Physicians (except Mental Health Specialists) (621111)

PSC

MEDICAL- PHYSICAL MEDICINE/REHABILITATION (Q518)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified sources to provide rural healthcare services through telehealth and mobile medical clinics for the Northern Arizona VA Healthcare System (NAVAHCS). The procurement aims to address significant barriers to care faced by over 34,000 rural Veterans across a vast service area, emphasizing the need for specialized Mobile Health Clinics (MHCs) that can operate effectively in challenging environments. These services are crucial for enhancing access to primary and preventative care, particularly in areas with limited healthcare resources. Interested parties must submit their capabilities and relevant information by January 19, 2026, at 12:00 PM PST, to Danielle Trudeau at danielle.trudeau@va.gov, referencing RFI 36C26226Q0216 in the subject line.

    Point(s) of Contact
    Danielle.Trudeau@va.govDanielle Trudeau
    (562) 766-2263
    danielle.trudeau@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is conducting a sources sought synopsis for market research to identify qualified sources for rural healthcare services in the Northern Arizona VA Healthcare System service area. This is not a solicitation but a request for information from potential providers of rural healthcare via telehealth and mobile medical clinics. The VA seeks information on business size classification (NAICS 621111), socio-economic status (e.g., SDVOSB, WOSB), manufacturer/distributor status, GSA/NAC/NASA SEWP contract holdings, and general pricing. Interested parties must submit their capabilities, particularly regarding "equal to items" and their salient characteristics, via email to danielle.trudeau@va.gov by January 19, 2026, at 12:00 PM PST. This process will inform future acquisition decisions, potentially leading to a formal solicitation.
    The Department of Veterans Affairs (VA) Northern Arizona VA Health Care System (NAVAHCS) seeks a contractor for non-personal services to address inadequate access to care and gaps in care coordination within its service area. This contract, structured with a base year and six one-year options, will deliver adult, family, and mental health services through a phased approach. Services include primary care, mental health, and educational programs, utilizing VA clinic-in-a-clinic concepts, telehealth, and mobile medical clinics (MMCs). Key requirements for the contractor include registration as a professional corporation, experience in clinic staffing and oversight, MMC operational capabilities, and electronic medical record (EMR) integration experience. The contractor will augment VA staff with Nurse Practitioners, Psychologists, Psychiatrists, Psychiatric Mental Health Nurse Practitioners, and Registered Nurse group educators. Patient data reporting is crucial, with EMR integration and secure information transfer to the VA's system. Performance will be evaluated via a Quality Assurance Surveillance Plan, with specific coverage requirements for staffing and MMC events.
    The Northern Arizona Veterans Affairs Health Care System (NAVAHCS) needs specialized Mobile Health Clinics (MHCs) and support to serve over 34,000 rural Veterans across 65,000 square miles. These Veterans face significant barriers to care due to understaffed rural clinics, recruitment challenges, and geographic maldistribution of specialists, particularly impacting primary and preventative services like mammograms. MHCs, augmented by telehealth, have proven effective in overcoming these issues by bringing care directly to patients. To operate successfully in NAVAHCS's service area, MHCs must navigate high elevations, unpaved roads, and areas without cellular access. Key specifications include full clinical capacity at 9,000 feet, sustainable and redundant power sources (solar, lithium-ion, shore power, generator), and demonstrated experience on rural roads. They must feature two exam rooms for concurrent services and patient privacy (HIPAA compliant), be ADA compliant with an 800lb wheelchair lift, and possess CLIA-waived capabilities for instrument monitoring and temperature control (70-75 degrees Fahrenheit). Mobile mammography with 3D imaging, 24-hour results, and VHA record transfer is required. Telehealth capabilities must include VHA equipment compatibility, remote EHR access, Clinical Video Telehealth (CVT), and consistent connectivity via satellite and cellular with a backup. MHC management and support personnel must have recent VHA experience, and all staff must complete annual Veteran and Tribal cultural competency training. Flexible scheduling, prioritized by factors like wait times and patient volumes, is essential, as is personalized, in-person support for events to foster trust and partnerships within communities. The recommendation emphasizes that MHCs must meet these specifications for reliable care delivery in austere environments, with tailored management and support to meet NAVAHCS's mission and patient needs.
    Lifecycle
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