Q603--VISN-wide Long Term Medical Transcription Services
ID: 36C25925Q0422Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFNETWORK CONTRACT OFFICE 19 (36C259)Greenwood Village, CO, 80111, USA

NAICS

Document Preparation Services (561410)

PSC

MEDICAL TRANSCRIPTIONS (Q603)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for VISN-wide Long Term Medical Transcription Services, specifically set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The procurement aims to provide comprehensive medical transcription services across various VA Health Care Systems in Montana, Wyoming, Colorado, Oklahoma, and Utah, including digital dictation, traditional transcription, and correction editing, while ensuring compliance with federal standards and patient confidentiality. This contract will span a base period of three months, with four additional one-year option periods, and requires interested offerors to submit their quotes by May 16, 2025, to the Contract Specialist, Peyton Wilkerson, at peyton.wilkerson@va.gov. Compliance with the VA Notice of Limitations on Subcontracting is mandatory, and all submissions must adhere to the outlined evaluation criteria, including technical capability, price, and past performance.

    Point(s) of Contact
    Peyton WilkersonContract Specialist
    (303) 712-5831
    peyton.wilkerson@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs is soliciting bids for VISN-wide Long Term Medical Transcription Services under solicitation number 36C25925Q0422, set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The contract will cover medical transcription services for various VA Health Care Systems across multiple states, including Montana, Wyoming, Colorado, Oklahoma, and Utah. The procurement includes one base period of three months and four additional one-year option periods, with estimated total service quantities provided for each facility. The submission deadline for quotes is set for May 16, 2025, with clear instructions on required documentation and evaluation criteria. Offers will be assessed based on technical capability, price, and past performance. Interested offerors must be registered in the System for Award Management (SAM). The document outlines mandatory compliance clauses and warns that non-compliance may result in disqualification. This solicitation reflects the government's ongoing commitment to leveraging small businesses, particularly those owned by service-disabled veterans, to provide essential health services to veterans. This approach aligns with federal initiatives aimed at supporting underserved business categories in federal contracting opportunities.
    The U.S. Department of Veterans Affairs (VA) seeks proposals for medical transcription services across its Medical Centers in VISN 19, emphasizing digital dictation, traditional transcription, and correction editing. The contractor must provide comprehensive management, including personnel, equipment, and training, while ensuring the security of patient records. All services must be performed offsite, adhering to Joint Commission standards. The contractor is liable for compatibility with existing VA systems and must ensure error-free documentation using specialized medical terminology. Key responsibilities include timely transfer of various medical reports (e.g., discharge summaries, operative reports) into the Veterans Information Systems & Technology Architecture (VISTA) within specified turnaround times, with deductions for delays. Quality control measures are mandated, including accuracy rates and regular audits, while confidentiality of patient information must be strictly maintained. The period of performance extends from July 2025 to September 2030, covering multiple locations, and all services must be performed within the United States. This RFP highlights the importance of quality assurance and adherence to federal standards within the VA's operational framework.
    The document outlines the "VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction" effective January 2023, which requires contractors awarded VA contracts to adhere to specific limitations on subcontracting. Under this regulation, contractors for service contracts cannot subcontract more than 50% to firms that are not certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) or Veteran-Owned Small Businesses (VOSBs). For general construction contracts, this limit is set at 85%, while for special trade construction, it is at 75%. The document emphasizes that material costs are excluded from these calculations. Contractors must provide compliance documentation upon request, and failure to comply may result in penalties, including referral to the VA Suspension and Debarment Committee, fines, or prosecution. This certification must be signed and submitted with bids, as offers without it will be considered ineligible. The regulations aim to ensure SDVOSB/VOSB participation and uphold the integrity of federal contracting processes.
    Lifecycle
    Title
    Type
    Combined Synopsis/Solicitation
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