R422--VA All Employee Survey (AES)
ID: 36C77626Q0025Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFPCAC (36C776)INDEPENDENCE, OH, 44131, USA

NAICS

Marketing Research and Public Opinion Polling (541910)

PSC

SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION (R422)

Set Aside

Service-Disabled Veteran-Owned Small Business Set Aside (SDVOSBC)
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified contractors to provide All Employee Survey (AES) services through a Sources Sought Notice (RFI 36C77626Q0025). The objective is to identify experienced vendors capable of administering the AES, which is a vital tool for gathering employee feedback and enhancing workplace conditions across the VA, with an expected participation rate of 60% from approximately 450,000 employees. The contract will encompass web-based and Interactive Voice Response (IVR) services for survey administration, data collection, and real-time reporting, structured as a base year with four option years. Interested parties must submit their responses by December 15, 2025, at 2:00 PM EST, to Aimee Maxel at aimee.maxel@va.gov and Kristy Svendsen at kristy.svendsen@va.gov, adhering to the specified submission guidelines.

    Point(s) of Contact
    Aimee MaxelContract Specialist
    Kristy Svendsen (CO)
    kristy.svendsen@va.gov
    aimee.maxel@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA) is conducting market research through a Sources Sought Notice (RFI 36C77626Q0025) for All Employee Survey (AES) Services. The VA, specifically the Veterans Health Administration (VHA) and National Center for Organization Development (NCOD), aims to identify qualified and interested contractors for a near-future solicitation. The RFI, under NAICS code 541910, seeks responses by December 15, 2025, at 2:00 PM EST. Submissions, limited to 20 pages, should detail past experience (up to three similar projects in the last three years), company capabilities and qualifications, business size and status (e.g., SDVOSBC), and GSA contract information if applicable. A draft Performance Work Statement (PWS) is attached for review and comment. This is for informational purposes only, and no solicitation currently exists.
    The Department of Veterans Affairs (VA) National Center for Organization Development (NCOD) seeks contractor assistance to administer the VA All Employee Survey (AES) over several fiscal years. This Performance Work Statement outlines requirements for a contractor to provide web-based and Interactive Voice Response (IVR) services for survey administration, data collection, and real-time response rate reporting. The contractor will develop survey links, implement branching logic for demographics and occupation codes, and provide help desk support. Key deliverables include secure web and IVR platforms, merged data files, and automated response rate notifications. The contract will be for one base year with four option years. The AES is a critical tool for employee feedback and workplace improvement across all VA organizations, with an anticipated 60% completion rate from approximately 450,000 potential participants.
    Lifecycle
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