DA01--PACT Act -Veteran Experience Services Eligibility and Enrollment (VESEE) 2.0

The Veteran Experience Services Eligibility and Enrollment (VESEE) Request for Information (RFI) VA-26-00001686 seeks input from interested vendors regarding potential services focused on veteran enrollment and eligibility. This RFI serves strictly for planning purposes and does not create any obligation for the Government to procure products or services. Responses should contain specific company information and detailed capabilities related to the draft Performance Work Statement (PWS). The submission must address several questions, including the vendor's experience with the VA's digital modernization programs, strategies for team recruitment and collaboration with other firms, resource allocation for shifting priorities, and qualifications to execute the project. Additionally, respondents must confirm their ability to comply with service-disabled veteran-owned small business (SDVOSB) requirements, provide technical feedback on the PWS, and present a rough order of magnitude for potential solutions. Responses must adhere to a four-page limit and are due by 1:00 PM (EST) on May 28, 2025. Participants are cautioned that the RFI process may undergo changes or cancellations. This RFI emphasizes the Government’s solicitation of ideas for enhancing veteran services through possible future contracts.

This document is a modification to a previous notice regarding the PACT Act - Veteran Experience Services Eligibility and Enrollment (VESEE) 2.0. The contracting office, Department of Veterans Affairs Technology Acquisition Center in Eatontown, NJ, has determined that this acquisition will be 100% set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) due to expected adequate competition. The ordering activity Contracting Officer will provide the Request for Proposal (RFP) to GSA MAS Category 54151S contract holders deemed capable based on market research. The solicitation number is 36C10B25Q0324, with a response archive date 60 days after the response date. The primary contact is Luis Lozada-Santiago. The NAICS code is 541512 and the product service code is DA01.

This document serves as a modification notice for the Request for Information (RFI) concerning the Veteran Experience Services Eligibility and Enrollment (VESEE) initiative, specifically RFI number 36C10B25Q0324. The acquisition is designated as a Service-Disabled Veteran Owned Small Business (SDVOSBC) set-aside and will be conducted through the General Services Administration (GSA) eBUY platform, with the intention to award a contract in November 2025. Importantly, responses to this notice are not required, and all future communications regarding this acquisition will be managed via GSA channels. The document includes details such as the contracting office's address, point of contact, response deadline (set for August 1, 2025), and clarifications regarding the use of federal contracting practices. Overall, this modification is aimed at aligning procurement processes specifically for veteran-related services, ensuring accessibility for eligible small businesses.

The Performance Work Statement (PWS) outlines the Department of Veterans Affairs' (VA) request for proposals concerning the Veteran Experience Services Eligibility and Enrollment (VESEE) 2.0 initiative. The PWS describes the mission to modernize existing systems supporting eligibility and enrollment processes for Veterans and their families, aiming to improve user experience, streamline operations, and ensure data security and privacy compliance. Key objectives include consolidating multiple legacy systems into a single modernized VHA Enrollment System while enhancing data management and system functionality. The scope includes comprehensive support through all stages of product development, including the implementation of modern technologies like microservices architecture and a new technology stack, such as Java, Spring Boot, and React. Ongoing support and maintenance post-launch are emphasized to ensure system reliability and user satisfaction. The PWS also mandates adherence to federal security regulations and provides a framework for addressing potential risks. Ultimately, the initiative seeks to ensure Veterans have quicker and more reliable access to healthcare services and benefits, fostering a secure and efficient enrollment experience.

This Request for Information (RFI) from the Department of Veterans Affairs (VA) seeks input for the Veteran Experience Services Eligibility and Enrollment (VESEE) program. It is solely for planning purposes and is not a solicitation for quotes or proposals. The VA aims to gather information to develop its acquisition strategy and Performance Work Statement (PWS). Responses, limited to five pages, must address capabilities specific to the attached PWS and include company details, an example of integrated development methodology on VA modernization programs, a strategy for attracting and retaining over 150 team members for a single-award SDVOSB set-aside, a plan for reallocating resources, and unique team qualifications. Vendors must also confirm their intent to meet VAAR 852.219-73 set-aside requirements and provide feedback on the PWS's technical detail. A rough order of magnitude for the proposed solution is also requested. Responses are due by May 28, 2025.

The Department of Veterans Affairs has issued a Sources Sought Notice concerning the PACT Act, specifically targeting the Veteran Experience Services Eligibility and Enrollment (VESEE) 2. The purpose of the notice is to gather information from potential contractors regarding their ability to fulfill the requirements outlined in the Draft Performance Work Statement (PWS) and Request for Information (RFI) associated with the VESEE 2.0 initiative. This document emphasizes the need for companies specializing in NAICS code 541512 to respond by the specified deadline of May 28, 2025, at 1:00 PM Eastern Time. The contracting office is located in Eatontown, NJ, and the main point of contact is Contract Specialist Luis Lozada-Santiago. Attached documents provide detailed insights into the anticipated services and qualifications required for bidders. The initiative aims to enhance services for veterans, aligning with broader federal efforts to improve veteran care and support access to benefits. Interested parties are encouraged to review the attachments to ensure they meet the project’s requirements and are prepared to submit their proposals accordingly.