The VA plans to issue a Sole Source Purchase Order for a maintenance agreement concerning the Philips Intellispace Cardiovascular System (ISCV) at the VA Medical Center in White River Junction, Vermont. This procurement aims to secure a Firm Fixed Fee Order covering a Base Year plus Four Option Years, focusing on ongoing support, technical assistance, emergency services, and software/hardware updates exclusively from the Original Equipment Manufacturer (OEM), Philips North America LLC. The proprietary nature of the ISCV system necessitates this sole source determination, as indicated by provided documentation. The intended North American Classification System Code (NAICS) is 334517, related to Irradiation Apparatus Manufacturing, and the Product or Service Code (PSC) is J065 for Medical Equipment and Accessories. Interested parties may submit a capability statement to the provided contact by December 19, 2024, and inquiries should also be directed to the same address. The document stresses that this is not a solicitation and that the decision on competition for this award remains with the Contracting Officer, guided by specific government regulations on procurement procedures.
The Statement of Work outlines the maintenance and support requirements for the Philips Healthcare Intellispace Cardiovascular System (ISCV) at the VA Medical Center in White River Junction, VT. The contractor is responsible for software and hardware services, including emergency repairs, authorized updates, and technical support. The contract duration is from January 10, 2025, to January 9, 2026, under a Firm-Fixed Price Service Contract. Key responsibilities include ensuring operational uptime of 98%, providing 24/7 live phone support, and performing scheduled and unscheduled maintenance according to manufacturer standards. Maintenance must be conducted by duly trained technicians, and documentation of services rendered is mandatory for compliance. The contractor is also required to respond within specified timeframes to service requests, ensuring efficient problem resolution and regular communication with VAMC staff. Adherence to federal and state regulations is emphasized throughout the contract to ensure safety and quality standards are maintained. Overall, the document serves to ensure that the ISCV system remains operational and effective in supporting the medical needs of the VA facility.