DH01--Point to Point Communication System Software Renewal Brand Name or Equal to Vocera
ID: 36C26025Q0479Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF260-NETWORK CONTRACT OFFICE 20 (36C260)VANCOUVER, WA, 98661, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - PLATFORM SUPPORT SERVICES: DATABASE, MAINFRAME, MIDDLEWARE (LABOR) (DH01)

Original Source

https://sam.gov/opp/0e9c87ba04774ab1aca96062ad55c6ae/view
Timeline
    Description

    The Department of Veterans Affairs (VA) is seeking qualified contractors to provide software maintenance and support services for the Vocera Point-to-Point Communication System at the VA Portland Healthcare System. This opportunity includes a base year contract with four additional option years, aimed at enhancing communication across the healthcare system to improve patient care and staff efficiency. The selected contractor will be responsible for delivering a reliable communication solution that integrates seamlessly with existing hospital systems, ensuring a minimum of 95% system uptime, and providing comprehensive training for VA staff. Interested vendors must respond by April 28, 2025, with details including company information, business size, and contract eligibility, and can direct inquiries to Jennifer Robles at jennifer.robles1@va.gov.

    Point(s) of Contact
    Jennifer RoblesContracting Officer
    -
    -
    jennifer.robles1@va.gov
    Files
    Title
    Posted
    36C26025Q0479.docx
    The Department of Veterans Affairs (VA) is seeking information on potential contractors to provide a Point to Point Communication System software renewal, which includes a base year plus four option years for Vocera services. The goal is to enhance communication across the VA Portland Healthcare System to improve patient care and staff efficiency. Interested vendors must be OEMs or authorized resellers, ensuring their offerings are compatible with existing systems. Responses must include company details, business size, and contract eligibility, with a response deadline set for April 28, 2025. The contract expectations include delivering a reliable communication solution that integrates seamlessly with hospital systems, provides ongoing maintenance and support, and meets specific performance metrics, such as 95% uptime. The contractor will also be responsible for training staff across various roles within the VA, ensuring all users can effectively utilize the new system, and must comply with established federal regulations and security standards. This sources sought notice is a preliminary step to gauge market interest and capability, not a formal solicitation, showcasing the VA's commitment to modernizing its healthcare communication systems to better serve veterans.
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