J065--QMATIC Service | Follow on Base+4 | Start: 1/1/26
ID: 36C25026Q0112Type: Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF250-NETWORK CONTRACT OFFICE 10 (36C250)DAYTON, OH, 45428, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Original Source

https://sam.gov/workspace/contract/opp/46b3295ab52d4d9b8f951a8af2b399a2/view
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for a service agreement for the Q-Matic Customer Flow Management System at the Chillicothe Veterans Affairs Medical Center (VAMC). The procurement requires comprehensive hardware and software maintenance, including on-site support during business hours, a 4-hour telephone response time, 24-hour on-site repair, and a commitment to 95% equipment uptime. This service is crucial for ensuring efficient patient flow and management within the facility. The contract will be a Firm Fixed Price type, commencing on January 1, 2026, with a base year and four additional one-year option periods. Interested parties can contact Contract Specialist Michael E. Groneman at Michael.Groneman@va.gov for further details.

    Point(s) of Contact
    Michael E GronemanContract Specialist
    Michael.Groneman@va.gov
    Files
    Title
    Posted
    36C25026Q0112_1.docx
    The Department of Veterans Affairs (VA) is soliciting proposals for an annual service agreement for the Q-Matic Customer Flow Management System at the Chillicothe VAMC. This Request for Proposal (RFP) outlines requirements for hardware and software maintenance, including specific tasks such as on-site support during business hours (with potential after-hours work for minimal disruption), a 4-hour telephone response, 24-hour on-site repair, and a 95% equipment uptime guarantee. The contract will be a Firm Fixed Price (FFP) type, with a base year from January 1, 2026, to December 31, 2026, and four one-year option periods. The solicitation also details administrative data, invoice submission procedures (electronically via Tungsten), and various Federal Acquisition Regulation (FAR) and VA Acquisition Regulation (VAAR) clauses governing contract terms, conditions, and compliance, including prohibitions on certain foreign-made equipment and software.
    36C25026Q0112.docx
    The Department of Veterans Affairs (VA) Network Contracting Office (NCO) 10 has issued a presolicitation notice for a Q-Matic service contract. The solicitation, numbered 36C25026Q0112, is expected to be posted on SAM around December 1, 2025. Responses are due by November 14, 2025, at 10:00 AM Eastern Time. The contract's start date is January 1, 2026, with performance taking place at the Chillicothe VAMC in Chillicothe, Ohio. This notice serves to inform interested parties about the upcoming opportunity, which falls under Product Service Code J065 and NAICS Code 811210. The point of contact for this presolicitation is Michael E. Groneman, a Contracting Officer at the Department of Veterans Affairs.
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