6530--Self-Service Kiosk and Intelligent Queueing Display Hardware
ID: 36C25526Q0110Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF255-NETWORK CONTRACT OFFICE 15 (36C255)LEAVENWORTH, KS, 66048, USA

NAICS

Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)

PSC

HOSPITAL FURNITURE, EQUIPMENT, UTENSILS, AND SUPPLIES (6530)
Timeline
    Description

    The Department of Veterans Affairs (VA), specifically the VISN 15 Network Contracting Office, is seeking information from potential vendors for the procurement of self-service kiosks and intelligent queueing display hardware at the Kansas City VA Medical Center. The requirement includes the purchase of six new kiosks and a two-year hardware warranty for 28 existing kiosks, all of which must be compatible with the existing Vetlink software and capable of integrating with future Electronic Health Record Modernization (EHRM) plans. These kiosks are critical for enhancing patient and staff interactions while ensuring compliance with privacy regulations, ADA requirements, and operational standards. Interested parties must submit their responses, including company details and capabilities, to Contract Specialist Tracie Raggs at tracie.raggs@va.gov by December 12, 2025, at 0800 CST.

    Point(s) of Contact
    Tracie RaggsContract Specialist
    (913) 946-1985
    tracie.raggs@va.gov
    Files
    Title
    Posted
    The Department of Veterans Affairs (VA), VISN 15 Network Contracting Office, has issued a Sources Sought Notice (RFI) for Self-Service Kiosk and Intelligent Queueing Display Hardware. This RFI seeks information from potential sources capable of providing 6 new self-service kiosks and a 2-year hardware warranty for 28 existing kiosks at the Kansas City VA Medical Center. The kiosks must be able to run existing Vetlink software, integrate with future EHRM plans and VistA infrastructure, and meet strict privacy, Section 508 ADA, and power requirements. Key features include a touchscreen display (17-22 inches), printer, barcode scanner/magstripe card reader, HIPAA compliant privacy filter, and proximity sensor. Vendors must provide on-site delivery, assembly, configuration, testing, and installation. Responses are due by December 12, 2025, and should include company information, size status (NAICS 334118), manufacturing details, and federal contract information.
    Lifecycle
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