The document outlines a series of questions designed to gather input from firms regarding a potential government solicitation focused on refugee resettlement services. It assesses companies’ willingness and capability to bid under a GSA Contract, identifies relevant GSA Contracts and NAICS codes, and gauges business size and experience in supporting refugee populations. Key questions inquire about subcontracting potential, risk management, and the technical support needed for accurate proposals. The document also emphasizes the importance of understanding the refugee resettlement system in the US, the challenges faced by refugees, and strategies for recruiting qualified personnel. By soliciting detailed insights, the government aims to ensure a thorough understanding of potential bidders’ qualifications, experience, and approach to addressing the complex needs of refugee and immigrant populations in local communities. The aim is to foster informed bidding practices while enhancing the overall effectiveness of service delivery in the refugee assistance domain.
The U.S. Department of Health and Human Services (HHS) is issuing a Performance Work Statement (PWS) for a non-personal services contract aimed at providing case management, interpretation, and translation support for refugee resettlement services through the Administration for Children and Families (ACF) Office of Refugee Resettlement (ORR). This contract is designated specifically for non-profit organizations, which will manage personnel accountable solely to the Contractor, not the Government. Key services encompass project management, case management support, language assistance, and reporting, facilitating the integration of refugees across multiple states.
The Contractor is required to maintain a quality control plan (QCP), ensuring adherence to contract standards while participating in regular performance evaluations. Additionally, the document outlines security requirements including handling of sensitive information, compliance with privacy regulations, and maintaining the confidentiality of records. Training and background checks are mandatory for all Contractor employees, reflecting the sensitivity of the information handled under this contract. Overall, the contract seeks to enhance refugee integration services, promoting effective resource utilization while complying with federal law and safeguarding taxpayer interests.