ContractSolicitationService-Disabled Veteran-Owned Small Business Set Aside

Troop Appliance Maintenance and Repair (TAMR)

DEPT OF DEFENSE W911S825QA018
Response Deadline
Dec 19, 2025
Deadline passed
Days Remaining
0
Closed
Set-Aside
Service-Disabled Veteran-Owned Small Business Set Aside
Notice Type
Solicitation

Contract Opportunity Analysis

The Department of Defense, specifically the Department of the Army, is soliciting proposals for the Troop Appliance Maintenance and Repair (TAMR) contract at Joint Base Lewis-McChord (JBLM), Washington. This procurement involves providing non-personal services for the maintenance, repair, installation, and disconnection of appliances, as well as dryer duct and vent system cleaning for Unaccompanied Housing facilities. The contract, valued at approximately $19 million, will span from November 1, 2025, to March 31, 2030, and is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC). Interested parties must submit their proposals by December 19, 2025, and can direct inquiries to Scott Byrd or Jason McCormick via the provided contact information.

Classification Codes

NAICS Code
811412
Appliance Repair and Maintenance
PSC Code
Z1FC
MAINTENANCE OF TROOP HOUSING FACILITIES

Solicitation Documents

25 Files
Technical Exhibit 08 - Hazardous Material Inventory HJB_953 25 Aug 2024.xls
Excel91 KB12/12/2025
AI Summary
The document "IMNW-LEW-PWE Procedures for Hazardous Material Inventory" outlines a standardized form (HJB FORM 953, SEP 2010) and procedures for tracking hazardous materials. This form, due quarterly to Public Works-ENRD, Pollution Prevention-HM Section, requires detailed information such as MSDS, item name, NSN, manufacturer, unit of measure, and quarterly balances (begin, received, used, turn-in, end balance) for up to 18 items. It also includes fields for organizational details like office symbol, building number, room number, unit/organization, and contact information. The form is crucial for maintaining an accurate inventory of hazardous materials, ensuring compliance with environmental and safety regulations, and supporting effective pollution prevention efforts within a government entity.
Technical Exhibit 09 - Appliance Replacement Analysis Form 25 Aug 2024.xlsx
Excel14 KB12/12/2025
AI Summary
Technical Exhibit 9 outlines the criteria for deciding whether to repair or replace appliances, a common consideration in government facility management or housing programs. The document provides a structured chart for evaluating appliances based on type, make, model, serial number, and location. A key component is the "Replacement Threshold," calculated as 75% of the appliance's initial cost. Contractors are instructed to repair an appliance only if the estimated cost of parts for repair is less than this threshold. The exhibit lists replacement costs for various common appliances, such as dishwashers, dryers, refrigerators, and washers, and includes specific fields for recording repair costs, appliance age, and approval signatures. This exhibit serves as a guide to ensure cost-effective and standardized decision-making for appliance maintenance and replacement within government-funded projects or properties.
Solicitation Amendment - W911S825QA0180003.pdf
PDF2739 KB12/12/2025
AI Summary
This document is a solicitation for a Women-Owned Small Business (WOSB) to provide appliance maintenance, repair, installation, connection, and disconnection services, as well as dryer duct and vent system maintenance and cleaning, at Joint Base Lewis-McChord (JBLM), Washington. The contract, valued at an estimated USD 19,000,000.00, will run from November 1, 2025, to March 31, 2030, with a base period and four option years. The solicitation outlines specific requirements for appliance repairs and dryer duct cleaning for both individual and convergence systems across JBLM-Main, JBLM-North, and JBLM-McChord. The contractor is responsible for providing all personnel, equipment, supplies, and parts. The procurement falls under NAICS code 811412 (Appliance Repair and Maintenance) and includes various FAR and DFARS clauses, with detailed instructions for electronic invoicing via Wide Area WorkFlow (WAWF).
Solicitation Amendment W911S825QA0180003 SF 30.pdf
PDF3344 KB12/12/2025
AI Summary
Amendment #3 to Solicitation W911S825QA0180003 extends the response due date to December 19, 2025, and updates the Performance Work Statement (PWS) for appliance maintenance and repair services at Joint Base Lewis-McChord (JBLM). Key changes include posting site visit Q&A, adding historical appliance data and inventory documents (TE-11 and TE-12), and modifying CLINs to include NAICS code 811412. The amendment also clarifies that the contractor is responsible for periodic appliance maintenance, repair, installation, connection, and disconnection of appliances, including dryer duct and vent system maintenance. The contractor will provide all personnel, equipment, and parts for Demand Maintenance Orders (DMOs).
PWS TAMR 2025-12-05.pdf
PDF454 KB12/12/2025
AI Summary
This Performance Work Statement outlines a non-personal services contract for appliance maintenance, repair, installation, and disconnection, as well as dryer duct cleaning, for Unaccompanied Housing at Joint Base Lewis-McChord (JBLM), Washington. The contract includes a three-month base period and four twelve-month option periods, commencing January 1, 2026. The contractor is responsible for providing all necessary personnel, equipment, and materials, adhering to federal, state, and local laws, and maintaining high-quality service and customer satisfaction. Key requirements include a Quality Control Plan, compliance with security and environmental regulations, and specific timelines for Demand Maintenance Orders (DMOs). The contractor will coordinate with the Contracting Officer (KO) and Contracting Officer's Representative (COR) on all contract matters.
Annex 02 Facility Maintenance - Vertical 2025-12-05.pdf
PDF251 KB12/12/2025
AI Summary
This government file, Annex 02, details the scope of work for Facility Maintenance – Vertical, specifically focusing on Troop Appliance Maintenance & Repair (TAMR) and Dryer Duct Cleaning, with a date of December 5, 2025. The core purpose of this annex is to outline the requirements for a Comprehensive Dryer Duct and Vent System Cleaning and Repair Program for Unaccompanied Housing at JBLM. The contractor will be responsible for planning, administering, managing, and executing all necessary maintenance and cleaning tasks, including providing tools, supplies, equipment, transportation, and labor. The document specifies two types of dryer vent systems: individual wall-mounted, to be cleaned annually, and convergence roof-mounted, requiring quarterly cleaning. The cleaning process involves vacuuming pipes until lint-free, cleaning exterior vents, ensuring proper duct connections, replacing hardware, and cleaning Heat Recovery Unit (HRU) coils. The contractor must also notify the COR ten workdays prior to scheduled cleaning for units with individual room dryers, and stop work to report any pest encounters. While the table of contents lists numerous other facility maintenance services, the main body of the document explicitly states "N/A" for most of these, confirming that the primary focus of this annex is solely on dryer duct and vent system maintenance.
Annex 01 Facility Maintenance- Unaccompanied Furnishing Management Operation. 2025-12-05.pdf
PDF193 KB12/12/2025
AI Summary
This annex outlines the requirements for appliance maintenance, repair, and dryer duct cleaning services for Unaccompanied Housing (UH) programs at Joint Base Lewis-McChord. The contractor will perform periodic maintenance, repairs, installations, and disconnections of various appliances, including washers, dryers, and kitchen appliances. Key responsibilities include responding to service calls via the Army Maintenance Application (ArMA), providing parts and labor for repairs, and managing appliance replacements when repairs are uneconomical. The contractor must adhere to specific timelines for urgent and routine repairs, document all work, and provide weekly and monthly activity reports. Additionally, the contractor is responsible for the annual or quarterly cleaning and maintenance of dryer duct and vent systems, ensuring they are free of debris and fully operational. Property accountability and furnishing management sections are noted as N/A.
TE-11 JBLM HISTORICAL APPLIANCE DATA 1 APR 2024 THRU 31 MAR 2025.xlsx
Excel222 KB12/12/2025
AI Summary
The provided government file details maintenance and repair work orders for various appliances—primarily washers, dryers, and refrigerators—across multiple rooms and laundry facilities from April 1 to June 7, 2024. The document systematically logs work required and notes on completion, parts installed, or issues identified. Common problems addressed include error codes, leaks, temperature inconsistencies, drain issues, broken seals, loud noises, and power failures. Technicians frequently installed or replaced components such as thermostats, seals, belts, pumps, motors, and control boards. Some orders involved new appliance installations or disconnections for replacement. Several entries indicate
TE-12 JBLM EMH Appliance Inventory 20250924.xlsx
Excel344 KB12/12/2025
AI Summary
The provided government file is an inventory record of government-owned appliances, primarily refrigerators, with some microwaves, washers, and dryers. The file lists the item name, description (always indicating
TAMR QUESTIONS AND ANSWERS 20251205.pdf
PDF97 KB12/12/2025
AI Summary
This document addresses 17 questions and responses regarding a government contract for appliance maintenance and repair. Key clarifications include the contractor's responsibility for the physical movement of appliances (a new requirement) and for all repairs regardless of cause (e.g., non-fair wear and tear, vandalism), which is not a new requirement. The government will provide an equitable adjustment for unexpected cost increases in parts. Only Demand Maintenance Orders (DMOs) will be issued. The contractor is responsible for damages they cause, including to exterior building parts and turf. The government will not declare confined spaces, leaving that to the contractor. Pest removal from ducts is the government's responsibility. The Army Maintenance Application (ArMA) will be the sole source for work notifications, and training will be provided. The contractor will interact directly with service members and housing personnel. Misclassified ArMA tickets should be cancelled with an explanation. Historical appliance movement and repair data are available. No laydown area is available, and a mobile facility may be acceptable. A new site visit is scheduled for November 24, 2025. Information on maximum capacity for LPTA IDIQs can be found in FAR Clause 52.216-19 Order Limitations.
Solicitation Amendment W911S825QA0180002 SF 30.pdf
PDF3351 KB12/12/2025
AI Summary
This document, Amendment W911S825QA0180002 to Solicitation W911S825QA018, modifies a federal Request for Proposal (RFP) for appliance maintenance and repair services. It extends the deadline for questions to December 5, 2025, at 3:00 PM PDT, impacting both the initial site visit and an alternate site visit. The amendment clarifies proposal submission requirements, emphasizing electronic submission, specific document formats (PDF, Word, Excel), and mandatory completion of forms like SF1449 and SF30. Offerors must provide detailed pricing, representations and certifications (primarily via SAM), and a cover letter with company details and acknowledgment of a 90-day acceptance period. Technical proposals require a staffing plan, equipment details, cleaning methods, emergency response capabilities, and EPA certifications. The amendment highlights the government's intent to award without discussions, urging offerors to submit their best terms initially. It also provides contact information for contracting specialists and officers, and instructions for accessing Joint Base Lewis-McChord for site visits.
Solicitation Amendment W911S825QA0180001 SF 30.pdf
PDF3350 KB12/12/2025
AI Summary
Amendment 1 to solicitation W911S825QA018 modifies the original Request for Proposal by extending the proposal submission deadline to December 12, 2025, and adding two new DFARS clauses: 252.237-7023 and 252.237-7024, both concerning the "Continuation of Essential Contractor Services." It also provides an alternate site visit date on November 24, 2025. Offerors are required to acknowledge this amendment, submit new proposals if changes are made, and provide a plan for continuing essential services during crisis situations. The amendment details proposal preparation instructions, including forms, pricing, representations, certifications, and technical capability requirements, and specifies contact information for inquiries.
Solicitation Amendment - W911S825QA0180001.pdf
PDF2735 KB12/12/2025
AI Summary
This government solicitation, W911S825QA0180001, is a Request for Proposal (RFP) for Women-Owned Small Businesses (WOSB) to provide appliance maintenance and repair services at Joint Base Lewis-McChord (JBLM), Washington. The contract, valued at up to $19,000,000.00, will run from November 1, 2025, to March 31, 2030, and includes appliance repairs, as well as cleaning of individual and convergence-type dryer ducts in troop barracks/dorms. The contractor will be responsible for providing all personnel, equipment, supplies, and parts. The solicitation details specific FAR and DFARS clauses, emphasizing electronic invoicing via Wide Area WorkFlow (WAWF) and outlining various compliance requirements, including those related to small business set-asides and prohibited technologies.
Annex 01 Facility Maintenance- Unaccompanied Furnishing Management Operation.pdf
PDF172 KB12/12/2025
AI Summary
This government annex outlines services for Unaccompanied Furnishing Management Operation, specifically targeting Troop Appliance Maintenance & Repair (TAMR) and Dryer Duct Cleaning at Joint Base Lewis-McChord. The contractor will perform periodic maintenance, repairs, installations, and disconnections of appliances in Unaccompanied Housing (UH) programs. Key responsibilities include repairing appliances, delivering and picking up replacement units, and conducting annual cleaning of dryer ducts and vents. The document details procedures for service calls via the Army Maintenance Application (ArMA), appliance repair and replacement protocols, and reporting requirements, including weekly appliance and monthly activity reports. It also specifies cleaning schedules for different dryer vent systems and adherence to AR 420-1 regulations. The focus is on ensuring functional appliances and safe dryer systems within UH facilities.
Annex 02 Facility Maintenance - Vertical.pdf
PDF173 KB12/12/2025
AI Summary
This government file, Annex 02, details facility maintenance services, specifically focusing on the cleaning and repair of rigid dryer duct systems in Unaccompanied Housing at JBLM. The contractor is responsible for developing and implementing a comprehensive program, providing all necessary tools, supplies, equipment, transportation, and labor. The document outlines two main types of dryer vent systems: individual wall-mounted and convergence roof-mounted, requiring annual and quarterly cleaning, respectively. The scope of work includes vacuuming pipes, exterior vents, ensuring tight connections, replacing hardware, and cleaning Heat Recovery Unit (HRU) coils. The contractor must coordinate scheduling with the COR and provide written notice to occupants. Other facility maintenance services listed in the table of contents are marked as "N/A," indicating they are not part of this specific annex's scope.
Technical Exhibit 01 - Performance Requirements Summary (PRS) 25 Aug 2024.pdf
PDF129 KB12/12/2025
AI Summary
This government file, "Technical Exhibit 1 - Performance Requirements Summary (PRS)," outlines the contractor's service requirements and performance thresholds for appliance maintenance, repair, and replacement, as well as duct cleaning and reporting. Key objectives include timely delivery and installation of replacement appliances (within five business days), accessing and updating ArMA cases (within two business days), completing initial assessments for urgent ArMA cases (within three business days), and repairing urgent (within 10 work days) and routine (within 30 calendar days) cases. The document also specifies annual cleaning of individual dryer duct systems and quarterly cleaning of convergent dryer duct systems. A maximum allowable deviation of 5% is set for most tasks, with 100% inspection and a $100 deduction per defect above the Acceptable Quality Level (AQL).
Technical Exhibit 02 - Deliverables Schedule 25 Aug 2024.pdf
PDF123 KB12/12/2025
AI Summary
This document, "Technical Exhibit 2 – Deliverables Schedule," outlines a comprehensive list of deliverables, their frequencies, formats, and submission recipients for a government contract. It details various reports and plans required from the contractor, covering phases from contract award through ongoing performance. Key deliverables include a Transition Plan, Accident Reports (emergency medical treatment and investigation), a Quality Control Plan, Program Manager and key personnel qualifications, employee lists, and various training certifications (iWatch, AT, OPSEC, Cybersecurity). The schedule also mandates safety-related submissions such as a Safety Plan, Certificates and Licenses, Green Procurement reports, Safety Data Sheets, an Environmental Plan, hazardous materials lists and inventories, and spill notifications and plans. Operational deliverables like Work Order forms, Weekly Appliance Reports, Monthly Activity Reports, and an Annual Dryer and Vent System Cleaning Schedule are also specified. The document emphasizes timely electronic submissions to designated government personnel like the Contracting Officer (KO), Contracting Officer’s Representative (COR), and other relevant offices, ensuring compliance and effective contract management.
Technical Exhibit 05 - Estimated Workload Data 25 Aug 2024.pdf
PDF116 KB12/12/2025
AI Summary
Technical Exhibit 5 outlines the estimated annual workload data for a government contract, likely within the context of federal or state RFPs. The data details various service requirements, including 2060 initial assessments based on ArMA cases, split into 1700 urgent and 360 routine priorities. Additionally, the workload includes 398 appliances approved for replacement instead of repair, 172 installs, and a significant number of dryer duct cleanings: 2150 individual and 444 convergence cleanings. This exhibit provides a clear quantitative overview of the expected tasks, essential for potential contractors to understand the scope and scale of the services required.
Technical Exhibit 06 - Estimated Count of Appliances 25 Aug 2024.xlsx
Excel12 KB12/12/2025
AI Summary
This technical exhibit provides an estimated count of appliances at Joint Base Lewis-McChord, WA, as of August 25, 2024. The document details the quantities of various appliances, including 199 dishwashers, 1245 single dryers, 168 stacked dryer/dryers, 3093 range ovens, 1395 single washers, 1807 washer/dryer combos (stacked), 40 industrial clothes washers, 5023 refrigerators, 60 gas dryer/dryers, and 1629 over-the-stove microwaves. The total estimated count of all appliances is 14,659. This information is likely intended for a government Request for Proposal (RFP) related to appliance maintenance, replacement, or procurement within the base.
Technical Exhibit 07 - Historical Data on Dryer Ducts 25 Aug 2024.xlsx
Excel16 KB12/12/2025
AI Summary
This technical exhibit provides historical data on dryer duct facility locations at Joint Base Lewis-McChord (JBLM), WA, current as of August 25, 2024. The document details the total dryer duct count across JBLM Main, JBLM North, and JBLM McChord Field, totaling 111 convergence systems and 2,150 individual systems, for a grand total of 2,261 ducts. It also lists specific building numbers and corresponding dryer duct counts for JBLM-Lewis Main, JBLM-Lewis North, and JBLM-Lewis McChord Field. Notes highlight challenges associated with cleaning these systems, including limited workspace and the requirement for attic access in certain areas. This data is crucial for planning maintenance, upgrades, or services related to dryer duct and vent systems within these facilities.
Technical Exhibit 10 - Wage Determination 2015-5539 (Rev 28) Dated 8 July 2025.pdf
PDF116 KB12/12/2025
AI Summary
This government file, Wage Determination No. 2015-5539 Revision No. 29, issued by the U.S. Department of Labor, outlines the minimum wage rates and fringe benefits for service contracts in Pierce County, Washington, subject to the Service Contract Act. It details different minimum wage requirements based on Executive Orders 14026 ($17.75/hour) and 13658 ($13.30/hour) for contracts awarded before or after January 30, 2022. The document specifies paid sick leave provisions under Executive Order 13706, health and welfare benefits, vacation accrual, and eleven paid holidays. It also provides a comprehensive list of occupation-specific wage rates for various fields, including administrative, automotive, health, and technical roles. Special conditions are noted for computer employees, air traffic controllers, and weather observers, along with guidelines for hazardous pay differentials, uniform allowances, and the conformance process for unlisted occupations using Standard Form 1444.
Solicitation - W911S825QA018.pdf
PDF2730 KB12/12/2025
AI Summary
This government solicitation, W911S825QA018, is a Women-Owned Small Business (WOSB) set-aside for "Troop Appliance Maintenance and Repair (TAMR) JBLM." It outlines a non-personal services contract for appliance maintenance, repair, installation, connection, and disconnection, as well as dryer duct and vent system maintenance and cleaning. These services are specifically for Unaccompanied Housing (UH) at Joint Base Lewis-McChord (JBLM), Washington. The contract spans from November 1, 2025, to March 31, 2030, and has an estimated total award amount of $19,000,000.00. The solicitation details various contract clauses, including FAR and DFARS regulations, and provides instructions for electronic invoicing via the Wide Area WorkFlow (WAWF) system.
PWS TAMR.pdf
PDF449 KB12/12/2025
AI Summary
This Performance Work Statement (PWS) outlines requirements for a non-personal services contract for Troop Appliance Maintenance & Repair (TAMR) and Dryer Duct Cleaning at Joint Base Lewis-McChord (JBLM), Washington. The contractor will provide periodic appliance maintenance and repair, installation, connection, and disconnection of appliances, and dryer duct and vent system maintenance and cleaning for Unaccompanied Housing (UH) facilities. The contract includes a one-year base period and four one-year option periods, starting April 1, 2025. Key aspects include a detailed transition plan, adherence to federal holidays, emergency service protocols, and strict quality control with a required Quality Control Plan (QCP). The contractor is responsible for all personnel, equipment, supplies, parts, and supervision, ensuring compliance with federal, state, and local laws, and environmental regulations. Special requirements cover security, iWATCH, AT Level I, OPSEC, and Cybersecurity Awareness training, as well as adherence to OSHA standards and environmental compliance for hazardous materials and spill prevention.
Technical Exhibit 03 - JBLM Area Map 25 Aug 2024.pdf
PDF361 KB12/12/2025
AI Summary
Technical Exhibit 3 outlines buildings at Joint Base Lewis-McChord (JBLM) requiring TAMR (presumably Technical Assistance, Maintenance, and Repair) services. The document provides a comprehensive list of building numbers categorized by their location within JBLM: Lewis Main, Lewis North, and McChord Field. This detailed inventory serves as a critical reference for federal government RFPs, grants, or state and local RFPs related to facility maintenance and infrastructure projects at JBLM, ensuring that all relevant structures are accounted for in service contracts or funding applications. The organized presentation of building numbers by specific base areas facilitates efficient planning and resource allocation for necessary services.
Technical Exhibit 04 - Historical Properties.pdf
PDF81 KB12/12/2025
AI Summary
The document, titled "TECHNICAL EXHIBIT 4 Historical Properties," appears to be a fragment of a larger government file, likely related to federal government RFPs, federal grants, or state/local RFPs. The exhibit specifically references "Historical Properties" and includes a table format with a "BLDG" column and years "2020" and "2021." While the content is minimal, the structure suggests it is intended to track or provide data related to historical buildings over specific years. This exhibit is likely a data-gathering or reporting component within a proposal or grant application process, requiring detailed information on historical properties relevant to the project.

Related Contract Opportunities

Project Timeline

postedOriginal Solicitation PostedSep 16, 2025
amendedAmendment #1Sep 18, 2025
amendedAmendment #2Sep 18, 2025
amendedAmendment #3· Description UpdatedNov 20, 2025
amendedAmendment #4· Description UpdatedDec 4, 2025
amendedLatest Amendment· Description UpdatedDec 12, 2025
deadlineResponse DeadlineDec 19, 2025
expiryArchive DateOct 16, 2027

Agency Information

Department
DEPT OF DEFENSE
Sub-Tier
DEPT OF THE ARMY
Office
W6QM MICC

Point of Contact

Name
Scott Byrd

Place of Performance

North Lakewood, Washington, UNITED STATES

Official Sources