The document outlines the Performance Work Statement (PWS) for the Defense Logistics Agency’s (DLA) requirement for IT support services for the Police Center (POLC) applications. The contractor is expected to provide full IT life cycle support for a suite of applications used in police, fire, and emergency services across five sites. Key tasks include project management, technical support, cybersecurity, and operational sustainment. The contractor will manage software licenses, ensure compliance with DoD and DLA standards, and facilitate communication with stakeholders.
The company’s responsibilities encompass daily operations, provider application administration, and system security. Deliverables include monthly status reports, project plans, risk management documentation, and various technical reports, all ensuring accountability and effectiveness of the POLC services. Critical support must also accommodate cybersecurity framework adherence, focusing on vulnerability management and testing procedures. This RFP aims to secure an 8(a) small business contractor, evaluated based on the technical proposal and pricing, emphasizing adherence to quality standards and timely delivery. Ultimately, this effort demonstrates the government's commitment to maintaining efficient and secure emergency response systems.
The Defense Logistics Agency (DLA) has issued a Request for Information (RFI) to identify potential sources for the Police Center (POLC) and Fire Emergency Services (FES) support, relevant to five Department of Defense sites. The RFI aims to gather data on IT application capabilities for project management, lifecycle support, and technological services, as well as the modernization of existing systems. Key requirements include enhanced 911 capabilities, computer-aided dispatching, and comprehensive records management systems. Responses will assist in assessing market maturity and competition, influencing future procurement processes. Vendors must address several specific inquiries related to their capabilities, current solutions, and compliance with federal cybersecurity standards. The RFI emphasizes the need for innovative solutions, adherence to Technical and Security requirements, and the ability to interface systems effectively. Additionally, a Rough Order of Magnitude (ROM) pricing estimate for a five-year period is requested to gauge potential costs involved in acquiring and maintaining the required solutions. Responses are due by November 4, 2024, with clear submission guidelines outlined for interested parties.