DA10--Retail Merchandising System (RMS) and the Oracle Retail Store Inventory Management (SIM)
ID: 36C10B25Q0245Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Computer Systems Design Services (541512)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)
Timeline
  1. 1
    Posted Mar 28, 2025, 12:00 AM UTC
  2. 2
    Updated Apr 9, 2025, 12:00 AM UTC
  3. 3
    Due Apr 15, 2025, 8:00 PM UTC
Description

The Department of Veterans Affairs (VA) is seeking information regarding the upgrade of its Retail Merchandising System (RMS) and the Oracle Store Inventory Management (SIM) systems through a Request for Information (RFI) designated as solicitation number 36C10B25Q0245. The primary objective is to migrate to a more secure and sustainable Oracle solution, specifically Oracle 19C, while addressing current operational challenges such as security vulnerabilities and ensuring a seamless transition to cloud-based services for the SIM module. This initiative is crucial for enhancing the Veterans Canteen Service's (VCS) technology infrastructure, which plays a vital role in streamlining retail operations and improving service delivery to veterans. Interested vendors must submit their capability statements by April 15, 2025, at 4:00 PM EST, to the designated contacts, Justin Daniel and Evan Schlisserman, via email, adhering to a 15-page limit and specific submission guidelines.

Point(s) of Contact
Justin DanielContract Specialist
(848) 377-5256
Justin.daniel@va.gov
Files
Title
Posted
Apr 9, 2025, 10:07 PM UTC
The Department of Veterans Affairs (VA) has issued a Sources Sought Notice for information regarding the Oracle Retail Merchandising System (RMS) and the Store Inventory Management (SIM) systems. This Notice, under solicitation number 36C10B25Q0245, is not a solicitation for bids or proposals, but a request for information to aid planning. The VA invites interested vendors to submit a response by April 11, 2025, addressing various capabilities and providing firm-specific data, including company size, examples of relevant experience, and compliance with veteran-owned business standards. Submissions should not exceed 15 pages and must avoid marketing materials. Critical information required includes company details, proof of business status, past performance examples, and the ability to meet specific contracting regulations related to veteran-owned businesses. Respondents should also indicate if the draft Performance Work Statement (PWS) adequately describes the technical requirements. This RFI is posted on governmental platforms, signaling a call for insights to improve the government's acquisition process regarding retail systems. The VA is committed to ensuring effective management of contracts and compliance with federal guidelines.
Apr 9, 2025, 10:07 PM UTC
The Department of Veterans Affairs (VA) has issued a Request for Information (RFI) regarding the Oracle Retail Upgrade and Store Inventory Management (SIM) migration, under solicitation number 36C10B25Q0245. The purpose of this RFI is solely for planning, and the government is under no obligation to procure services. Key stipulations include that vendors must be authorized Oracle resellers and must submit responses limited to 15 pages, excluding marketing materials. Response submissions must detail company information, capability to meet the draft Performance Work Statement (PWS) requirements, and past relevant experiences, along with any proprietary or sensitive information marked accordingly. The due date for responses is set for April 11, 2025, by 2:00 PM Eastern Time, submitted via email. The communication must clearly indicate the subject as related to the Oracle Retail Upgrade and SIM Migration. Additionally, interested parties should include proof of verification for Veteran-Owned Small Businesses (VOSB) or Service-Disabled Veteran-Owned Small Businesses (SDVOSB) where applicable. This RFI aims to gather vendor capabilities for enhancing the VA's retail and inventory management processes for future procurement considerations.
Apr 9, 2025, 10:07 PM UTC
The Department of Veterans Affairs is seeking information regarding the upgrade of its Retail Merchandising System (RMS) and the Oracle Retail Store Inventory Management (SIM) via a Request for Information (RFI). This RFI, designated as solicitation number 36C10B25Q0245, aims to gather input from potential vendors but does not obligate the government to procure any services or products. Interested parties must submit their capability statements by April 11, 2025, including specific details such as company information and relevant experience. The RFI outlines a page limit of 15 for submissions, prohibits marketing materials, and emphasizes the requirement for proprietary information handling. Additionally, the document specifies compliance with socioeconomic regulations pertaining to veteran-owned small businesses (VOSB) and service-disabled veteran-owned small businesses (SDVOSB). The RFI's intent is purely for planning purposes as it explores options for software development and support under the outlined requirements. Responses will be evaluated solely for informational purposes, as no contract award is associated with this stage. Key details and attachments concerning the RFI are included for potential respondents' reference.
Apr 9, 2025, 10:07 PM UTC
The U.S. Department of Veterans Affairs is soliciting responses to a Request for Information (RFI) related to the Oracle Retail Upgrade and Store Inventory Management (SIM) migration (Solicitation Number 36C10B25Q0245). The RFI, which is a planning tool and not a solicitation for proposals, invites industry participants to submit capability statements by April 15, 2025, at 4:00 PM EST. The document outlines submission requirements, including a limit of 15 pages, and explicitly prohibits marketing materials and generic statements. Vendors must provide specific company information, demonstrate relevant capabilities, and detail experiences fulfilling similar contracts. Additionally, a focus on compliance with set-aside regulations for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) is emphasized. Interested parties are instructed to ensure proprietary information is marked accordingly and are reminded that responses will be evaluated only if submitted via designated email addresses. This initiative reflects the government’s intent to gather information for potential future procurement in the IT and inventory management sector, emphasizing the importance of detailed technical requirements and vendor qualifications.
Apr 9, 2025, 10:07 PM UTC
The Veterans Canteen Service (VCS) is implementing an Automated Information Systems (VCS-AIS) Retail System featuring a suite of Oracle applications aimed at enhancing retail operations. Key modules include the Retail Merchandising System (RMS) for product management, Retail Price Management (RPM) for pricing strategies, Invoice Matching for supplier reconciliation, and the Retail Data Warehouse for decision support. Integration interfaces ensure seamless communication between systems like Oracle Financials and procurement processes. The system also features custom applications built on Oracle Application Express (APEX) to manage user accounts and invoice validation. The retail framework supports inventory management, sales auditing, and provides real-time data insights for effective decision-making. Automated reporting tools like Oracle Analytics Server offer comprehensive business intelligence. EDI processes facilitate electronic transactions with suppliers, aligning with a push towards automation and efficiency. This document is part of broader government efforts to enhance operational efficiency through technology, potentially relevant for federal and state-level RFPs focused on technological modernization in government services. By leveraging advanced analytical tools and automation, the VCS aims to streamline operations while managing robust retail functions to better serve veterans.
Apr 9, 2025, 10:07 PM UTC
The VA Veterans Canteen Service (VCS) is seeking enhancements through the migration of its Oracle Retail and Stock Inventory Management (SIM) systems to a more secure, sustainable Oracle solution, specifically Oracle 19C, while maintaining current functionalities. Key objectives include addressing current pain points like security vulnerabilities, transitioning certain applications to the cloud, and ensuring data migration supports a zero data loss policy. The VCS intends to retain existing applications on-premises except for SIM, which will move to the cloud. The project will require the contractor to provide recommendations on migration strategies, address integrations with existing systems, manage data migration, and conduct staff training. While no specific budget constraints are outlined, the contractor must provide their implementation estimates. Emphasis is placed on complying with cybersecurity requirements, and knowledge transfer is expected post-deployment. The document indicates a significant lack of technical maturity within the VCS regarding cloud operations and Oracle SaaS, necessitating external support. Overall, this RFI indicates a comprehensive effort to modernize and secure VCS technology infrastructure in alignment with federal standards.
Apr 9, 2025, 10:07 PM UTC
The Veterans Canteen Service Automated Information Systems (VCS-AIS) encompasses a suite of Oracle Retail applications designed to streamline operations, enhance customer experience, and optimize revenue generation within the VCS retail framework. Key components include the Retail Merchandising System (RMS) for order fulfillment and distribution, Retail Price Management (RPM) for strategic pricing control, and Invoice Matching (ReIM) for automated supplier invoice reconciliation. Additionally, the system integrates interfaces for smooth data transfer to Oracle Financials and employs specialized applications for inventory and user account management. The document details various reporting modules, including the Oracle Analytics Server for comprehensive data analysis and decision-making support. It also covers network architecture and utilizes multiple server environments, demonstrating a robust, multi-layered infrastructure essential for efficient operation. The inclusion of automated scripts and electronic data interchange (EDI) with suppliers signifies a commitment to modernizing business processes. This summary is particularly relevant for government RFPs and grants, illustrating the VCS's strategic approach to enhancing its retail operations through advanced technological solutions while ensuring compliance with federal mandates.
Apr 9, 2025, 10:07 PM UTC
The document addresses inquiries related to the Vendor Change Solutions (VCS) concerning Oracle systems, emphasizing support structures, training methods, and system migration strategies. The VCS provides a helpdesk for incoming requests, which can forward unresolved issues to the vendor team. A training and change management team is in place, with the vendor expected to facilitate 'train-the-trainer' sessions. The document clarifies that there will be no replacement of the Oracle Analytics Server (OAS), and the migration of Business Intelligence (BI) tools is planned instead. Cloud Retail Insights will not be pursued. The government seeks Domestic-only resources for estimation and asks about visa regulations for onshore resources. The current master data is housed in the Oracle Retail RMS database. The attachment referred to provides a complete list of interfaces and delves into a detailed inventory of custom reporting requirements. Additionally, the VCS employs Min/Max level Replenishment in their current version (v13). This file serves as a critical piece of the procurement process, contributing to the overall strategy for upgrading retail analytics solutions within the government framework.
Apr 9, 2025, 10:07 PM UTC
The document outlines a Request for Information (RFI) regarding the upgrade of the VCS Oracle Retail system and the migration of the SIM module. It seeks insights into the contractor's capabilities to assess and plan for an upgrade from Oracle Retail version 13 to 19c and to transition from the on-premises SIM system to the latest Oracle SIM Cloud version. Key areas of inquiry include the evaluation of effort and costs for the upgrades, strategies for successful implementation, and the handling of existing data migration while ensuring system functionality. The document also asks for recommendations on compatible handheld scanners, printers, and POS solutions to be integrated into the upgraded systems, highlighting the importance of compatibility, ease of implementation, and cost considerations. Respondents are prompted to provide relevant experience and rationale for the proposed system upgrades versus migrations, ensuring that the chosen solutions align with VCS operational needs and financial constraints. This document exemplifies the government's methodical approach in soliciting expert input for significant technology upgrades.
Apr 9, 2025, 10:07 PM UTC
The Performance Work Statement (PWS) outlines the Department of Veterans Affairs' initiative to upgrade its Oracle Retail and Store Inventory Management (SIM) systems, emphasizing compliance with IT security mandates while enhancing operational efficiency for the Veterans Canteen Service (VCS). The project involves significant upgrades, including transitioning from Oracle Retail System Version 13 to Version 19C, and migrating the outdated on-premises SIM to a Software as a Service (SaaS) solution, featuring comprehensive assessments, customized training, and the integration of handheld devices essential for inventory management. The contractor is tasked with ensuring seamless operations through project management, user training, system testing, and help desk support throughout the contract period, which spans up to 60 months including four optional periods. Deliverables include detailed plans for implementation, deployment summaries, data mapping, and reports for continuous monitoring and adherence to federal cybersecurity standards. This effort reflects the VA’s dedication to modernizing its retail operations, enhancing service delivery for veterans, and ensuring robust cybersecurity measures within federal requirements.
Apr 9, 2025, 10:07 PM UTC
The Veterans Canteen Service (VCS) has developed the Veterans Canteen Service Automated Information Systems (VCS-AIS) Retail System, a sophisticated suite aimed at enhancing retail operations, customer experience, and revenue generation. Key components include Oracle Retail modules encompassing functions like Merchandising, Price Management, Invoice Matching, and Data Warehousing, allowing for efficient day-to-day retailing activities and data-driven decision-making. Reporting capabilities feature Oracle Analytics Server, supporting various analytic needs from interactive dashboards to financial reporting. User management is facilitated through Retail User Account Management (RUAM), ensuring streamlined access and security for applications. The system integrates internal and external interfaces, improving transaction processes and inventory management while incorporating Electronic Data Interchange (EDI) to automate supplier interactions. Mainframe CA-7 scheduler scripts are utilized for regular automated operations across different servers and environments. The document conveys a comprehensive overview of VCS's retail system, underscoring its role in modernizing operations within the framework of government efficiency and service delivery, reflecting alignment with federal and state RFP frameworks that promote technological advancements.
Apr 9, 2025, 10:07 PM UTC
The document outlines the Request for Information (RFI) regarding a project for upgrading the VCS Oracle Retail system to version 19C and migrating the existing Oracle SIM system to the latest Cloud version. Key areas of interest include the capability of the responding vendor to assess the project requirements, the level of effort and cost estimates for both the retail upgrade and SIM migration, and the handling of existing data to maintain system interoperability. Moreover, the document seeks to evaluate corporate experience in similar tasks, recommending options for the upgrade versus migration approaches based on ease, cost, and ownership. Additional inquiries address recommended hand-held scanners, printers, and Point-of-Sale (POS) solutions that integrate seamlessly into the VCS systems and their functionality. The purpose of this RFI is to gather insights on vendor capabilities and recommendations to ensure successful upgrades and migrations while avoiding significant delays or complications in system functionality. This aligns with federal procurement processes aimed at improving efficiency and effectiveness in government operations.
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