Request for Information Application Sustainment Operation and Maintenance
ID: 12SAD125RXXXX_AppSustainmentOMType: Sources Sought
Overview

Buyer

AGRICULTURE, DEPARTMENT OFRURAL HOUSING SERVICEUSDA/RD/STRATEGIC ACQUISITION DIVWASHINGTON, DC, 20005, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT AND TELECOM - IT MANAGEMENT SUPPORT SERVICES (LABOR) (DF01)

Set Aside

8(a) Set-Aside (FAR 19.8) (8A)

Original Source

https://sam.gov/opp/d06ce27af0de4d5c99e28e80f8a404d9/view
Timeline
    Description

    The Department of Agriculture, specifically the Rural Housing Service, is seeking information regarding Application Sustainment Operation and Maintenance (O&M) services through a Request for Information (RFI). The USDA aims to gather market insights to support the sustainment and enhancement of critical IT systems, including legacy applications and Salesforce, while transitioning to modern application frameworks. This initiative is vital for ensuring operational efficiency and adaptability within federal services, with a focus on continuous improvement and cybersecurity compliance. Interested vendors must submit their responses by January 20, 2025, and can direct inquiries to Derrick Riddle at derrick.riddle@usda.gov or Beth Dunlap at beth.dunlap@usda.gov.

    Point(s) of Contact
    Derrick Riddle
    derrick.riddle@usda.gov
    Beth Dunlap
    beth.dunlap@usda.gov
    Files
    Title
    Posted
    ATCH 1 PWS_App Sustainment OM.docx
    The USDA Rural Development (RD) seeks contractor support for technology operations and sustainment through an IDIQ contract. The Performance Work Statement (PWS) outlines five focus areas, including Production Support Operations (PSO), Sustainment Engineering for Salesforce and Legacy Applications, and Development, Modernization, and Enhancement (DME) initiatives. Services will encompass system maintenance, incident management, and continuous process improvements using Agile methodologies. The RD Technology Office, led by the Assistant Chief Information Officer, requires support for various IT systems facilitating financial assistance programs. Contractors are expected to enhance legacy systems, ensure data security, and facilitate ongoing application sustainment. Emphasizing non-personal services, the document specifies operational protocols, cybersecurity requirements, and compliance with federal regulations. It states that contractor work will mainly occur remotely, aligning with current operational adjustments. The contract spans a one-year base period with four option years to maintain flexibility in service delivery. In summary, this PWS aims to ensure efficient IT infrastructure management while enhancing service delivery and operational capabilities within USDA's RD programs, ensuring compliance with relevant laws and regulations.
    ATCH 2 RFI QA_App Sustainment OM.xlsx
    The document is a Request for Information (RFI) Question and Answers Matrix related to a federal or state/local Request for Proposals (RFP) concerning the Sustainment and Operations & Maintenance (O&M) of a project. It presents a query from a vendor asking if travel will be required for the fulfillment of the requirements specified in the RFP. The government's response indicates that travel is indeed part of the expectations for this project. This matrix serves to clarify vendor questions, providing transparency and ensuring that vendors fully understand the requirements and obligations associated with the proposal. Such inquiries are central to effective communication in the procurement process, fostering informed responses from potential bidders and streamlining project execution. The document highlights the significance of addressing logistical considerations in government-related projects, influencing vendor selection and planning.
    ATCH 3 CLIN Structure_App Sustainment OM.xlsx
    The document outlines a government Request for Proposal (RFP) for Application Sustainment Operations and Maintenance (O&M), structured over multiple ordering periods of 12 months, categorized by various Contract Line-Item Numbers (CLINs). Each CLIN represents a different service related to production support, sustainment engineering for Salesforce and legacy applications, and development modernization through DevSecOps practices. The file specifies Firm Fixed Price (FFP) for each CLIN with distinct ordering periods, including initial base and subsequent renewal periods, while details regarding financial allocations are not specified. The clear structure of CLINs in multiple phases emphasizes the government’s need for sustained support and enhancement of applications critical for operational efficiency and adaptability in federal services. Through this RFP, the government displays its commitment to modernizing IT infrastructure, ensuring ongoing support for legacy systems while transitioning to modern application frameworks. This RFP serves as an invitation for contractors to provide comprehensive solutions aligned with governmental operational needs and standards.
    RFI App Sustainment_CO SIGNED_dr.pdf
    The USDA Rural Development Business Center has issued a Request for Information (RFI) dated January 13, 2025, to gather insights on Application Sustainment Operation and Maintenance (O&M) services. This RFI is intended for market research rather than as a solicitation for proposals. The USDA is particularly interested in approaches for the existing requirement, anticipated to be set aside for 100% 8(a) small businesses under NAICS code 541511. Interested vendors must respond by January 20, 2025, with a set of specified information, including management strategies for both planned and unplanned work, staffing requirements, and potential risks. The responses will aid the USDA in determining the acquisition strategy and potential barriers to competition. The RFI outlines the contract type as firm fixed price with a five-year performance period commencing on September 9, 2025. Vendors are instructed to keep responses concise, relevant, and non-generic, emphasizing their specific capabilities. The USDA expresses appreciation for participation but asserts that non-response does not affect future procurement opportunities. Overall, this document is crucial for understanding the USDA's procurement planning for application sustainment services.
    Lifecycle
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    Request for Information Application Sustainment Operation and Maintenance
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