The Department of Veterans Affairs, Network Contracting Office 8 (NCO 8), is seeking a Service-Disabled Veteran-Owned Small Business (SDVOSB) for a firm-fixed price contract to provide maintenance services for the Ceiba Community-Based Outpatient Clinic in Ceiba, PR. This combined synopsis/solicitation, issued as an RFQ (36C24826Q0020), outlines a five-year ordering period and is subject to FAR clauses for commercial items. The NAICS code is 531312 (Nonresidential Property Managers) with a $19.5 million small business size standard. Quotes are due by November 4, 2025, at 10:00 AM (Puerto Rico Local Time) and will be evaluated using Simplified Acquisition Procedures. A site visit is scheduled for October 22, 2025, and questions are due by October 24, 2025.

This amendment addresses the combined solicitation 36C24826Q0020 for maintenance services at the Ceiba Community-Based Outpatient Clinic. It provides answers to vendor questions, clarifying that the acquisition is performance-based, allowing the contractor to determine daily on-site personnel needs as long as PWS tasks are met. The amendment also assigns responsibility for storm preparations to the contractor and removes the requirement for trash container emptying. A revised Performance Work Statement (PWS) is attached, and interested vendors are reminded to acknowledge this amendment in their quotes. The RFQ closing date of November 4, 2025, at 10:00 AM remains unchanged, with all other terms and conditions constant.

This Performance Work Statement outlines the requirements for non-personal services for the Ceiba Community-Based Outpatient Clinic (CBOC) Maintenance Services Contract under the VA Caribbean Healthcare System (VACHS). The contractor will provide timely, effective, and high-quality mission-critical, non-clinical services, including HVAC, electrical, plumbing, carpentry, masonry, roof maintenance, painting, and exterior premises maintenance. The contract is a firm-fixed price with a five-year ordering period and a six-month extension option. Services will primarily be performed during core hours (7:00 AM to 4:00 PM, Monday-Friday), with exceptions for federal holidays and facility closures. Key requirements include adherence to manufacturer's manuals, local, state, and federal laws, VA regulations, and strict safety protocols including OSHA, NFPA, and VA directives. Contractor personnel must be qualified, licensed (e.g., HVAC, electricians), and adhere to professional conduct and identification standards. Reporting of incidents, damages, and compliance with vaccination policies are mandatory. The document details specific preventive and corrective maintenance tasks, service call classifications (emergency, urgent, routine), and procedures for repairs, including unscheduled major repairs exceeding $500.01. Performance is monitored through a PRS Matrix with acceptable quality levels and remedies for deficiencies.

The Combined Synopsis-Solicitation 36C24826Q0020 outlines a five-year, firm-fixed-price, non-personal services contract for maintenance at the Ceiba Community-Based Outpatient Clinic under the VA Caribbean Healthcare System. The contract includes HVAC, electrical, plumbing, carpentry, masonry, painting, roof, grounds, and exterior maintenance, with an option to extend services for six months. Key requirements include licensed personnel, adherence to manufacturer specifications, and compliance with federal, state, and local regulations, including OSHA and NFPA codes. The contract defines procedures for service calls (emergency, urgent, routine), reporting, and unscheduled major repairs exceeding $500.01, which require separate task orders and price negotiation. Contractors must provide a detailed preventive maintenance schedule and maintain a quality control program. Payments are monthly via electronic submission.