DG10--Guest Public WiFi Network Service/Maintenance Services Required at Beckley VA Medical Center | ONE BASE PLUS FOUR OPTION YEARS | 100% SDVOSB/VOSB SET-ASIDE
ID: 36C24525Q0069Type: Presolicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF245-NETWORK CONTRACT OFFICE 5 (36C245)LINTHICUM, MD, 21090, USA

NAICS

Wireless Telecommunications Carriers (except Satellite) (517112)

PSC

IT AND TELECOM - NETWORK AS A SERVICE (DG10)

Set Aside

Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14) (SDVOSBC)

Original Source

https://sam.gov/opp/116556c436554cb5bf7803e0af7d5dba/view
Timeline
    Description

    The Department of Veterans Affairs is seeking quotes for guest public WiFi network service and maintenance at the Beckley VA Medical Center, with a focus on establishing a comprehensive service contract. The procurement aims to enhance technology access for veterans by providing 24/7 support, network equipment maintenance, and onsite technical assistance, ensuring a secure and efficient service delivery. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran-Owned Small Businesses (VOSB), with quotes due by November 20, 2024, and inquiries accepted until November 14, 2024. Interested vendors should direct all submissions to Contracting Officer Amy E. Walter at Amy.Walter1@va.gov.

    Point(s) of Contact
    Amy E WalterContracting Officer
    Amy.Walter1@va.gov
    Files
    Title
    Posted
    36C24525Q0069_2.docx
    The presolicitation notice details the requirement for guest public WiFi network service and maintenance at the Beckley VA Medical Center. This opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran-Owned Small Businesses (VOSB). The contract covers a base year plus four option years, with a proposal response deadline of November 20, 2024, at 1:00 PM EST. Interested vendors must submit their inquiries by November 14, 2024. All submissions are to be directed to the contracting officer, Amy E. Walter, via her provided email. The performance location is the Beckley Veterans Affairs Medical Center, situated at 200 Veterans Avenue, Beckley, WV. The notice includes links to relevant agency resources and emphasizes adherence to specified requirements as outlined in the attached document for WiFi guest internet services. This presolicitation is part of the federal government's procurement process aimed at enhancing services for veterans while creating opportunities for qualified businesses.
    FINAL 36C24525Q0069 WiFi GUEST INTERNET SERVICES.pdf
    The solicitation document is a Request for Quote (RFQ) issued by the Department of Veterans Affairs to obtain quotes for guest WiFi internet services and support at the Beckley VA Medical Center, with an emphasis on a comprehensive service contract. The RFQ includes clear timelines for submission, with quotes due by November 20, 2024, and questions accepted until November 14, 2024. The contract seeks to establish a framework to support a newly implemented guest WiFi network, emphasizing user support, infrastructure monitoring, and technical assistance for both veterans and staff. Key elements include 24/7 support, network equipment maintenance, onsite technical support, and automated reporting for network status. The contract covers a base period of one year with four additional option years, outlining the contractor's responsibility for providing materials and maintaining operational standards. This document reflects the VA's commitment to enhancing technology access for veterans, ensuring secure and efficient service delivery while adhering to federal regulations and processes associated with government RFPs. The project encapsulates the government's focus on providing modernized support systems within healthcare facilities, driven by public demand for improved services.
    QUESTIONS ANSWERS SHEET - PUBLIC WiFi 36C24525Q0069.docx
    The RFQ 36C24525Q0069 document addresses questions related to the implementation and management of Public/Guest WiFi services. It highlights the government's focus on network configuration, design documentation, and cybersecurity measures, specifically penetration testing requirements. Key points include inquiries about device registrations in the Meraki dashboard, the current cost model (fixed-price), and the need for effective background documentation regarding the WiFi network's design and operations. Furthermore, it details expected coverage during penetration testing, which must adhere to regulations from the Office of Inspector General. The document also provides insights into network performance metrics, capacity planning, and user statistics, suggesting areas for improvement and renewal deadlines for licenses and contracts. Notably, usage analytics indicate a dominant reliance on specific web applications, with significant data transfers occurring through the Guest WiFi network. Overall, the document serves as a crucial resource for government agencies and vendors involved in ensuring efficient, secure, and compliant public internet service provisions, summarizing operational parameters and regulatory requirements for potential contractors.
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