DA10--Rauland Responder V Nurse Call System Maintenance and Support Services (VA- 25-00020517)
ID: 36C10B25Q0105Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Set Aside

Veteran-Owned Small Business Set-Aside (specific to Department of Veterans Affairs) (VSA)

Original Source

https://sam.gov/opp/ed6c026a94f2498ab82dd8229e4d6b5f/view
Timeline
    Description

    The Department of Veterans Affairs is seeking maintenance and support services for the Rauland Responder V Nurse Call System, under solicitation number 36C10B25Q0105. The procurement aims to ensure the effective operation of this critical healthcare communication system, which supports the needs of veterans by providing timely technical assistance, software updates, and necessary repairs over a base year and four option years. This initiative underscores the VA's commitment to enhancing healthcare delivery through reliable IT systems, with a specific focus on engaging Veteran-Owned Small Businesses. Interested vendors must submit their responses by January 15, 2025, and can direct inquiries to Contract Specialist Justin Daniel at Justin.Daniel@va.gov.

    Point(s) of Contact
    Justin DanielContract Specialist
    Justin.Daniel@va.gov
    Files
    Title
    Posted
    36C10B25Q0105_1.docx
    The Department of Veterans Affairs issued a Request for Information (RFI) regarding maintenance and support services for the Rauland V Nurse Call System, identified as solicitation number 36C10B25Q0105. This amendment extends the RFI response deadline to January 8, 2025, at 16:00 EST. The RFI is for planning purposes only and does not obligate the government to procure services or pay for vendor responses. Interested parties must submit a response limited to 10 pages, which should include company information, capabilities to meet the requirements, prior experience, and details about the vendor's ability to adhere to set-aside regulations for service-disabled veteran-owned small businesses (SDVOSBs). Vendors authorized to support the Rauland V Nurse Call System must provide an authorization letter. Responses, marked as proprietary if necessary, should be sent to specified contacts via email, with no individual submission exceeding 5 MB. This RFI will also be available on SAM.gov and NASA SEWP platforms, but interested vendors need to respond to only one. The NAICS code related to this requirement is 541519 for Other Computer Related Services.
    36C10B25Q0105_2.docx
    The document is a modification to a Request for Information (RFI) regarding maintenance and support services for the Rauland V Nurse Call system, under the Solicitation Number 36C10B25Q0105, issued by the Department of Veterans Affairs. The primary purpose of this amendment is to extend the response deadline for interested parties to submit their responses to January 15, 2025, at 16:00 Eastern Standard Time. The contracting office is located in Eatontown, NJ, and the designated point of contact for inquiries is Justin Daniel, whose email is provided. The announcement specifies that the contract does not involve Recovery Act funds and identifies the relevant Product Service Code (DA10) and NAICS Code (541519). This modification serves to ensure potential vendors have ample time to prepare and submit their proposals, reflecting the government's structured approach to procurement for essential services supporting healthcare operations for veterans.
    36C10B25Q0105_3.docx
    The Veterans Affairs (VA) is announcing a planned acquisition for maintenance and support services related to the Rauland Responder V Nurse Call System, identified under solicitation number 36C10B25Q0105. This project is set aside for Veteran-Owned Small Businesses and will be publicly solicited on the SAM.gov platform, classified under NAICS code 541519. While the exact release date for the solicitation is not yet available, interested parties are encouraged to monitor this announcement for updates. The contracting office responsible for this procurement is located in Eatontown, NJ, with Justin Daniel serving as the point of contact for any inquiries regarding this acquisition. The announcement reflects the VA's commitment to engaging small businesses while enhancing its technological support services for healthcare operations.
    36C10B25Q0105.docx
    The document is a Sources Sought Notice from the Department of Veterans Affairs, specifically seeking responses regarding maintenance and support services for the Rauland V Nurse Call System. This Request for Information (RFI) aims to gather insights for planning a potential contract but does not obligate the government to procure any services. Interested vendors are invited to submit responses that delineate their capabilities in relation to the attached Performance Work Statement (PWS), providing specific details such as company name, contact information, business size, experience, and intent to meet set-aside requirements for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Responses must be submitted by December 31, 2024, and are limited to ten pages. Vendor submissions should not include marketing materials or generic capability statements. Additionally, if vendors are authorized to service the Rauland V system, they must provide proof of authorization. The document outlines the necessity for detailed responses, particularly regarding the technical requirements outlined in the draft PWS, which accompanies this notice. The notice emphasizes the importance of proprietary marking for sensitive company information in submissions.
    Draft PWS Rauland V Nurse Call sytem Maintenance and support services.pdf
    The document outlines the Performance Work Statement (PWS) for the maintenance and support services of the Rauland Responder V Nurse Call System, specifically for the Department of Veterans Affairs' South Texas Veterans Healthcare System. The contractor is expected to provide annual software support, maintenance, and required repairs for one base year and four option years. The PWS details the scope of work, including remote and on-site support, programming changes, and user training. It emphasizes compliance with various federal information security laws and technical requirements, including identity management and privacy standards. The contractor must deliver timely technical support and ensure adherence to performance metrics throughout the contract duration. The document serves to ensure that healthcare providers can effectively respond to veteran needs through well-maintained IT systems, reflecting the VA's commitment to quality care and operational efficiency.
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