DA10-- Rauland Responder 5 Application Maintenance and Support Services
ID: 36C10B25Q0105Type: Sources Sought
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OFTECHNOLOGY ACQUISITION CENTER NJ (36C10B)EATONTOWN, NJ, 07724, USA

NAICS

Other Computer Related Services (541519)

PSC

IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SOFTWARE AS A SERVICE (DA10)

Original Source

https://sam.gov/opp/a5034411a63f4f3e99d906e039dc723d/view
Timeline
    Description

    The Department of Veterans Affairs is seeking responses for maintenance and support services for the Rauland V Nurse Call System, as outlined in their Request for Information (RFI). The procurement aims to gather insights for planning a potential contract that includes annual software support, maintenance, and necessary repairs over a base year and four option years, ensuring compliance with federal information security laws and technical requirements. This initiative is critical for maintaining effective IT systems that support healthcare providers in responding to the needs of veterans, reflecting the VA's commitment to quality care and operational efficiency. Interested vendors must submit their responses by December 31, 2024, with a page limit of ten pages, and can direct inquiries to Contract Specialist Daniel Dinocera at Daniel.Dinocera@va.gov.

    Point(s) of Contact
    Daniel DinoceraContract Specialist
    Daniel.Dinocera@va.gov
    Files
    Title
    Posted
    36C10B25Q0105.docx
    The document is a Sources Sought Notice from the Department of Veterans Affairs, specifically seeking responses regarding maintenance and support services for the Rauland V Nurse Call System. This Request for Information (RFI) aims to gather insights for planning a potential contract but does not obligate the government to procure any services. Interested vendors are invited to submit responses that delineate their capabilities in relation to the attached Performance Work Statement (PWS), providing specific details such as company name, contact information, business size, experience, and intent to meet set-aside requirements for certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs). Responses must be submitted by December 31, 2024, and are limited to ten pages. Vendor submissions should not include marketing materials or generic capability statements. Additionally, if vendors are authorized to service the Rauland V system, they must provide proof of authorization. The document outlines the necessity for detailed responses, particularly regarding the technical requirements outlined in the draft PWS, which accompanies this notice. The notice emphasizes the importance of proprietary marking for sensitive company information in submissions.
    Draft PWS Rauland V Nurse Call sytem Maintenance and support services.pdf
    The document outlines the Performance Work Statement (PWS) for the maintenance and support services of the Rauland Responder V Nurse Call System, specifically for the Department of Veterans Affairs' South Texas Veterans Healthcare System. The contractor is expected to provide annual software support, maintenance, and required repairs for one base year and four option years. The PWS details the scope of work, including remote and on-site support, programming changes, and user training. It emphasizes compliance with various federal information security laws and technical requirements, including identity management and privacy standards. The contractor must deliver timely technical support and ensure adherence to performance metrics throughout the contract duration. The document serves to ensure that healthcare providers can effectively respond to veteran needs through well-maintained IT systems, reflecting the VA's commitment to quality care and operational efficiency.
    Lifecycle
    Title
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    DA10-- Rauland Responder 5 Application Maintenance and Support Services
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