The Air Force Culture and Language Center (AFCLC) is seeking capability statements for its eMentor Course Delivery and Management. The request, issued on June 27, 2024, targets companies on Language Schedule 738 II, SIN 382-3, and/or IT Schedule 70, SINs 132-99 and 132-100. Respondents must detail their approach to selecting and utilizing a Unified Communications and Collaboration (UCC) platform for synchronous online language instruction, staffing and retaining qualified key personnel, and recruiting and certifying eMentor instructors with ILR Advanced Professional Proficiency in Priority One languages. Additionally, companies need to describe how they will ensure curriculum development and delivery align with the Language Enabled Airman Program and government-provided materials. The AFCLC also requires past performance information, including experience with similar contracts, UCC platforms for online language courses, management of language instructor cadres, and innovations in online course management and delivery.
This Performance Work Statement outlines the Air Force Culture and Language Center's (AFCLC) requirement for live, online synchronous foreign language instruction. The contract aims to provide eMentor courses to Airmen and Guardians, enhancing their language proficiency and cross-cultural competence for the Language Enabled Airman Program (LEAP). The contractor must provide a secure Unified Communications and Collaboration (UCC) platform, qualified native-speaking eMentors, and adhere to client-provided curricula and scheduling via the government-owned LEaDeR application. Key deliverables include instructional hours (18,812 annually, plus optional surge hours), eMentor rosters, assessment scores, and monthly status reports. The contract details eMentor qualifications, course types (Traditional, Advanced, Pre-Assignment Acculturation, Special Project, OnDemand), language requirements (Priority One and Two), and scheduling procedures. Strict security and data protection protocols, including handling Controlled Unclassified Information (CUI) and Personally Identifying Information (PII), are mandated. Personnel must meet specific qualifications, and the contractor is responsible for all equipment and services, except for client-furnished curriculum. Performance will be assessed against service summary objectives covering UCC platform functionality, eMentor support, and adherence to instructional objectives.