The U.S. Department of Veterans Affairs' Regional Procurement Office East intends to award a sole source Firm-Fixed-Price contract to Tecniplast USA, Inc. for Tecniplast Platinum Service preventative maintenance and repair services for the Tecniplast Atlantis Rack Washer at the San Francisco VA Health Care System. The solicitation number is 36C24E25Q0006, and responses are due by November 11, 2024, at 4:30 PM Eastern Time. The proposed contract will utilize NAICS code 811210 for Electronic and Precision Equipment Repair and PSC code J065 for Maintenance of Medical Equipment. Interested parties may submit a capability statement demonstrating their ability to perform the required services, but this notice is not a solicitation for competitive proposals. The agency's discretion will determine whether to seek competitors based on the submitted statements. All correspondence must be directed to Contract Specialist Karly Gabrysiak via email. This notice reflects the government's procurement strategy for essential maintenance services and highlights the reliance on a specific provider.
The San Francisco VA Health Care System's Veterinary Medical Unit (VMU) requires a contractor for preventive maintenance and repairs on its Tecniplast Atlantis Rack Washer. The contractor will provide Tecniplast Platinum Service, which includes two annual preventive maintenance visits, unlimited emergency service, and annual training for VA staff. Support is categorized into two levels: Level 1 involves troubleshooting via phone or email, ensuring timely responses to concerns; Level 2 entails on-site repairs within specified timeframes, particularly for critical issues. Contractors must be qualified and factory-trained personnel of Tecniplast, complying with all relevant regulations.
Contractor responsibilities encompass submitting detailed service reports after each visit, conducting preventive maintenance, and using only proprietary, new parts. Security protocols require contractors to wear ID badges, park in designated areas, and follow VA policies, including strict records management compliance. All records generated under this contract are property of the U.S. Government, mandating adherence to privacy regulations and permissions for record retention or sub-contracting. The document underscores the relationship between federal agencies and contractors regarding maintenance of essential healthcare equipment, emphasizing operational efficiency and regulatory compliance.