The Department of Veterans Affairs (VA) is seeking proposals for Vaultara licensing and support services through a solicitation designated 36C26025Q0314, specifically for Veterans Integrated Service Network (VISN) 20. This request is set aside for service-disabled veteran-owned small businesses (SDVOSBs) under NAICS code 513210, with a firm fixed price contract period lasting from September 30, 2025, to September 29, 2026. The project intends to procure commercial software services that adhere to the federal acquisition regulations. Interested parties must submit their offers via email to the contracting officer, Jennifer Robles, by 3 PM Mountain Time on March 26, 2025. The selection will be based on the most advantageous response to the government, as detailed in the attached Request for Quotation. The solicitation emphasizes clarity and compliance with established guidelines while encouraging bidders to provide their best proposals within the submission deadline. Support and further inquiries are directed to the same contact email. This procurement highlights the VA's commitment to enhancing its technological capabilities while supporting veteran-owned businesses.

The document pertains to an amendment of a previous combined solicitation for the licensing and support of Vaultara software for the Veterans Integrated Service Network (VISN) 20, specifically in Vancouver, WA. The contracting office of the Department of Veterans Affairs is managing this procurement, designated under solicitation number 36C26025Q0314, with a response deadline set for March 26, 2025, at 3 PM Mountain Time. This RFP is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBC) and does not utilize Recovery Act funds. The main place of performance covers multiple locations within VISN 20, underlining the widespread impact of the licensing and support services requested. Additional information, including a point of contact (Contracting Officer Jennifer Robles), and an email for inquiries is provided for bidders. The overall purpose is to procure services that meet the specified requirements to support the operational needs of the VA in the region, thereby enhancing their capacity to serve veterans effectively.

The Department of Veterans Affairs (VA) intends to procure license renewal and maintenance services for the Vaultara cloud-based imaging and medical data sharing applications serving the Veterans Integrated Service Network (VISN) 20. This 12-month contract is set for the period from September 30, 2025, to September 29, 2026, with a total award amount of $47 million. The procurement is restricted to Service-Disabled Veteran-Owned Small Businesses (SDVOSB), requiring vendors to comply with specific certification provisions. The services covered include software licenses, ongoing maintenance, troubleshooting support, and user training for various Vaultara modules designed to improve access to medical imaging. The VA is focused on ensuring veterans and external healthcare providers can utilize the system without incurring costs. The contract enforces strict security and compliance measures, including adherence to federal information security regulations and the Privacy Act. Additionally, vendors are required to provide necessary documentation and comply with invoicing procedures set by VA regulations. This procurement illustrates the VA's commitment to enhance healthcare services for veterans while ensuring a secure, efficient operating environment.

The document outlines a federal contract amendment for the Veterans Integrated Service Network (VISN) 20, concerning the licensing and support for Vaultara’s cloud-based medical imaging applications. These applications facilitate secure sharing of medical data among healthcare providers and eliminate inefficiencies associated with physical data transfer methods. The scope includes troubleshooting support, maintenance services, software upgrades, and security updates, requiring a 95% system uptime and rapid response to issues by Vaultara. The contract encompasses several locations across Alaska and the Pacific Northwest, emphasizing compliance with various federal laws related to information security and privacy. Key performance metrics include the provision of software licenses, system configuration, and ongoing user training without imposing costs on veterans or external healthcare providers. The contractor must adhere to stringent security measures, including background checks for employees and the handling of sensitive information in compliance with VA guidelines. This amendment reflects the VA's ongoing commitment to leveraging technology for improving healthcare delivery to veterans while ensuring security and compliance with regulatory standards.