Solicitation - Federal Occupational Health (FOH) – Information Technology (IT) Staffing Support Services
ID: FOH-ITSTAFFING-PSC337177-Solicitation-FederalOccupationalHealth(FOH)ITStaffingSupportServicesType: Solicitation
Overview

Buyer

HEALTH AND HUMAN SERVICES, DEPARTMENT OFOFFICE OF THE ASSISTANT SECRETARY FOR ADMINISTRATION (ASA)PROGRAM SUPPORT CENTER ACQ MGMT SVCROCKVILLE, MD, 20857, USA

NAICS

Computer Facilities Management Services (541513)

PSC

SUPPORT- PROFESSIONAL: PROGRAM EVALUATION/REVIEW/DEVELOPMENT (R410)

Set Aside

8(a) Set-Aside (FAR 19.8) (8A)
Timeline
    Description

    The Department of Health and Human Services (HHS) is seeking qualified contractors to provide Information Technology (IT) Staffing Support Services for the Federal Occupational Health (FOH) program. The primary objective of this procurement is to enhance FOH's IT infrastructure and operational efficiency by supplying skilled IT personnel who will manage day-to-day IT operations, application support, and cybersecurity for approximately 900 users. This contract includes a base performance period of seven months, with options for four additional 12-month periods and a potential five-month extension, contingent on funding availability. Interested parties should submit their proposals by June 30, 2025, and may direct inquiries to Ivan Mora-Juarez at ivan.mora-juarez@hhs.gov or Saundra Kpadeh at saundra.kpadeh@hhs.gov.

    Files
    Title
    Posted
    The Contractor Non-Disclosure Agreement outlines responsibilities regarding the access and handling of sensitive, non-public, and confidential information from the Department of Health and Human Services (HHS). It emphasizes the importance of protecting personally identifiable information (PII) and Controlled Unclassified Information (CUI) while performing official duties under a specific contract. The document stipulates that the signatory agrees not to disclose such information unauthorized and acknowledges receiving training about these responsibilities. Violating the agreement may lead to criminal and civil penalties. The signed agreement is retained by appropriate parties, including the HHS Contracting Officer’s Representative and the contractor’s management. This document is crucial in the context of federal RFPs, grants, and contracts, ensuring the secure handling of sensitive information essential for maintaining privacy and compliance in governmental operations.
    The Quality Assurance Surveillance Plan (QASP) for the Federal Occupational Health (FOH) Information Technology Staffing Contract outlines the evaluation framework to ensure contractor performance meets stipulated standards. The FOH, as a key provider of Occupational Health Services (OHS), seeks to improve the health and productivity of the federal workforce through effective IT support. The QASP delineates how contractor performance will be monitored, assessed, and documented, emphasizing the importance of a collaborative relationship among the Program Manager, Contracting Officer, and the Contracting Officer's Representative (COR). Key performance standards include timely hiring of staff, maintaining low turnover rates, and effective management of IT systems and assets. Various methods of surveillance like 100% inspection, random sampling, and periodic assessments are proposed to ensure compliance. The QASP also specifies reporting requirements including corrective action reports and customer feedback documentation to swiftly address performance issues. It is a dynamic document meant to adapt to changes in contractor performance, thereby safeguarding the interests of federal agencies and ensuring mission effectiveness. Overall, the QASP plays a critical role in the oversight of contractor services within the scope of government procurement processes.
    The document outlines the required labor categories, certifications, and minimum qualifications for staffing in a government contract. Divided into distinct sections, it covers various roles including Project Management, Analysts, IT Operations, Customer/Application Support, Administrative Support, Systems Administration, and Database Administration. Key positions include the Principal Project Manager, who oversees complex projects, the IT Project Administrator responsible for managing project resources, and various analysts focusing on operational strategy and business needs. Additionally, the document specifies job requirements such as educational backgrounds and years of experience, along with necessary certifications for roles like Systems Administrator and Software Developer. The intent is to ensure that adequately skilled personnel are engaged in federal and state/local projects, aligning with the standards and needs set out in government Requests for Proposals (RFPs) and grants. This structured guidance underscores the importance of qualifications and competencies in operational efficiency and project success within government contracts.
    The document outlines the Contractor Performance Self-Assessment process for evaluating contractors working on government contracts. Contractors are instructed to provide detailed narratives and ratings across multiple evaluation areas, including Quality, Schedule, Cost Control, Management, Small Business Subcontracting, and Regulatory Compliance. Each evaluation category requires a rating that ranges from N/A to Unsatisfactory, with specific definitions provided for each level of performance. The definitions highlight the expectations for performance, including the need for evidence of corrective actions taken and the absence of significant weaknesses to achieve higher ratings. The self-assessment aims to substantiate performance ratings with substantial details that align with guidance from the Contractor Performance Assessment Reporting System (CPARS). Additionally, there is a section for comments and feedback, reinforcing the evaluation's importance in maintaining quality and accountability in government contracting. Overall, this document serves as a structured tool to assess contractor performance effectively within the context of federal and state/local RFPs and grants.
    The FOH Information Technology Services document outlines a federal request for proposal (RFP) for IT services with a performance period starting September 1, 2024, and running through February 28, 2025, including options for up to four additional years of service. The project covers various labor categories such as Senior Software Developers, Systems Support Engineers, Project Managers, and Help Desk Specialists, with estimated hours set at approximately 1,096 and 1,880 for the base period and options. The document details the total estimated hours for different labor roles for each specified period, including potential extensions. It suggests flexibility in hours needed based on the evolving requirements of the technology services. Overall, the RFP seeks qualified professionals who can fulfill IT responsibilities efficiently and adapt to the changing needs over the specified timeline, ensuring that service delivery is maintained without interruption. This request reflects government priorities for technology advancement and support in its operational infrastructure.
    The FOH Information Technology Services document details a federal contract proposal covering a performance period from August 31, 2025, to August 30, 2030. It is structured around several Contract Line Item Numbers (CLINs) segmented into base and option periods, addressing various labor categories, including software developers, systems engineers, project managers, and support technicians. The contract outlines estimated hours and rates for services spanning multiple years with options for extension, reflecting fiscal planning in IT services. Each CLIN specifies a breakdown of responsibilities across different roles, ensuring adequate manpower and expertise availability throughout the performance period. Additionally, a possible extension of six months is suggested, demonstrating preparedness for potential project needs beyond the initial term. This proposal illustrates a systematic response to government requirements for IT services, emphasizing structured delivery and resource allocation to enhance operational efficiency in a federal context.
    The FOH Information Technology Services document outlines a government request for proposals (RFP) for IT services, spanning from August 31, 2025, to August 30, 2030. It includes a series of Contract Line Item Numbers (CLINs) detailing personnel requirements grouped by labor categories, with projected hours allocated for each position across multiple option years. Labor categories such as Senior Software Developer, Systems Support Engineer, and Principal Project Manager are listed, each accompanied by estimated hours over defined performance periods. The RFP specifies the potential for option periods extending to August 30, 2030, with an additional estimated 6-month period from August 31, 2030, to February 28, 2031. The document underscores the government's intent to procure essential IT services efficiently while addressing various operational needs with well-defined roles and responsibilities. The purpose of this RFP is to facilitate the selection of qualified contractors to fulfill these critical IT service requirements, ensuring ongoing support and maintenance for federal operations.
    The Department of Health and Human Services (HHS) has issued a Past Performance Questionnaire as part of the Request for Proposals (RFP) for the Federal Occupational Health (FOH) – Information Technology (IT) Staffing Support Services. The completed questionnaires are due by June 23, 2025, and should be emailed to the designated contact. The questionnaire evaluates contractors across several performance areas, including quality of service, schedule adherence, cost control, and management of key personnel, using a rating system that ranges from "Exceptional" to "Unsatisfactory." Evaluators are also encouraged to provide comments supporting their ratings. The document emphasizes adherence to federal performance assessment standards and highlights the importance of effective utilization of small businesses in contract performance. Additionally, appendices provide definitions for evaluation criteria and ratings, clarifying expectations for contractor performance documentation. This structured approach aims to ensure that contractors are thoroughly assessed on their ability to deliver on RFP requirements and maintain satisfactory business relations, ultimately supporting informed award decisions by the federal government.
    The Department of Health and Human Services has issued a Past Performance Questionnaire as part of the Request for Proposal (RFP) for Information Technology Staffing Support Services under the Federal Occupational Health (FOH) initiative. This questionnaire aims to evaluate potential contractors' performance in various key areas, including product quality, adherence to schedules, cost control, business relations, management of personnel, and small business utilization. Evaluators will provide ratings based on specified criteria that reflect performance standards, with a recommendation section where evaluators can express their likelihood of awarding contracts based on past performance. The document includes comprehensive guidelines for assessing contractor effectiveness, referencing the Contractor Performance Assessment Reporting System (CPARS) and the Past Performance Information Retrieval System (PPIRS). Overall, the focus is on ensuring the contractor's ability to meet and exceed contract requirements, helping the government make informed decisions regarding contract awards by evaluating historical performance.
    This document outlines the requirements for disclosing lobbying activities per 31 U.S.C. 1352. It serves as a standardized reporting form (SF-LLL) for entities engaged in lobbying related to federal actions such as contracts, grants, or loans. Key components of the report include identifying the type and status of the federal action, details of the reporting entity, and specific lobbying activities conducted. Entities must disclose their relationship to the prime recipient and the federal department or agency involved, along with program names and award amounts when applicable. This report is mandatory for any lobbying aimed at influencing federal actions and must be submitted to ensure transparency. Failure to comply can result in civil penalties ranging from $10,000 to $100,000. The document emphasizes its role in maintaining accountability in federal processes, with additional instructions on form completion and a public reporting burden disclaimer. The form also highlights the necessity of accurate disclosures to support oversight and governance in federal grant and solicitation activities.
    The document comprises responses to queries related to RFP 75P00125R00014 for IT staffing support services for the Federal Occupational Health (FOH). It clarifies applicant requirements, such as English proficiency, specific documentation for demonstrating past experience with Authorization to Operate (ATO), and details on key personnel. Notably, while ATO documentation must be provided, the government allows substitutions in certain cases, such as ATO Memoranda. The RFP also specifies compliance with Section 508 accessibility standards, requiring completed reports for technical proposals and clear outlines for financial submissions. The importance of past performance references, including those from subcontractors and state contracts, is emphasized, guiding bidders to structure their proposals according to provided instructions. The overall purpose of the document is to ensure clarity around proposal submissions, allowing offerors to align their proposals with FOH's technical and operational requirements effectively, while adhering to specific evaluation criteria and timelines.
    The document outlines a Request for Proposal (RFP) for Information Technology (IT) Staffing Support Services for the Federal Occupational Health (FOH) program within the Department of Health and Human Services (HHS). The contract aims to procure qualified IT professionals to enhance the operational efficiency of FOH's IT infrastructure, which delivers occupational health services across federal agencies. This includes managing day-to-day IT operations, providing administrative and technical support, and ensuring high-quality service delivery to approximately 900 users. The contract comprises a base period of 7 months, followed by four 12-month option periods and one 5-month option period, contingent on funding and agency needs. The anticipated contract type is commercial Time and Materials (T&M), meaning payment is based on actual hours worked and materials supplied. Key components outlined include the maintenance of FOH's IT systems, compliance with HHS standards, cybersecurity measures, and asset management. Additionally, the Contractor is responsible for staffing management, including recruitment and retention strategies, ensuring minimal turnover among personnel assigned to FOH. The document emphasizes the importance of maintaining operational continuity while meeting evolving IT service needs and client requirements in a structured and compliant manner.
    This document pertains to Amendment 0001 of Solicitation 75P00125R00014, which outlines the procurement of Information Technology (IT) Staffing Support Services for the Federal Occupational Health (FOH) within the Department of Health and Human Services (HHS). The primary goal is to enhance FOH's IT infrastructure, providing efficient support for their occupational health programs across federal agencies. The contract includes a base performance period from August 31, 2025, to March 31, 2026, with four one-year options and a five-month option available depending on funding needs. The contractor is required to supply qualified IT personnel for various tasks, including infrastructure monitoring, customer support, application management, and cybersecurity, ensuring optimal operations. Moreover, the document stipulates contractor responsibilities in terms of employee qualifications, training, and retention strategies. The contractor will be held to strict performance targets and must maintain high levels of customer satisfaction while managing technical operations in line with HHS standards. Compliance with change management and asset management processes is mandatory, aiming for continual improvement in service delivery. This RFP exemplifies the government's commitment to acquiring quality IT services that support operational efficiency in delivering health-related services to federal employees.
    The document outlines Amendment 0002 to Solicitation 75P00125R00014 for Information Technology (IT) Staffing Support Services for the Federal Occupational Health (FOH). This contract seeks IT professionals to enhance FOH's occupational health services through effective IT infrastructure and management. The services will span a 7-month base period and four optional 12-month periods, to be exercised based on government needs and funding availability. It details the services required, including IT service management, application and infrastructure support, cybersecurity, and project management, ensuring compliance with HHS standards. The contractor will create superior end-user support for approximately 900 users and maintain the integrity and efficiency of IT operations. The document specifies payment structures, contract terms, staffing requirements, and transition services upon contract initiation and conclusion. It emphasizes the need for qualified personnel, effective communication with FOH, and adherence to a strict quality assurance framework, signifying the importance of continuous improvement in IT service delivery for the federal workforce. Overall, it demonstrates a structured approach to enhancing IT capabilities in support of FOH's mission to improve government employees’ health and productivity.
    The document outlines Amendment 0003 of the solicitation 75P00125R00014 for Federal Occupational Health (FOH) Information Technology (IT) Staffing Support Services, extending the proposal due date to June 30, 2025. It modifies the contract to enhance IT support services essential for FOH's operational efficiency and to deliver IT infrastructure that meets mandated requirements. The contract includes a 7-month base period and four 12-month options, plus a 5-month option, dependent on government funding. Key contract objectives are to provide qualified IT personnel for ongoing operations, maintenance, and the development of FOH IT systems. The contractor must ensure configuration management, application support, and asset management while delivering consistent and efficient service for approximately 900 users. Performance metrics include rapid response times and high customer satisfaction rates. The contractor is responsible for obtaining necessary security clearances for staff and maintaining a stable workforce to minimize turnover. This solicitation emphasizes the government's need for skilled IT support staff, aiming to enhance FOH's ability to deliver occupational health services effectively across federal agencies, maintaining compliance with HHS standards and ensuring reliable operations within the specified frameworks.
    The document outlines Amendment 0004 to Solicitation No. 75P00125R00014, which pertains to the Federal Occupational Health (FOH) – Information Technology (IT) Staffing Support Services. This amendment extends the due date for proposals to June 30, 2025, allowing vendors to submit revised proposals as needed. The contract aims to procure IT staffing and services to support FOH's mission, which includes providing operational, technical, and administrative IT solutions for the federal workforce's occupational health needs. The contract features a base period of performance from August 31, 2025, to March 31, 2026, with four optional periods extending to August 30, 2030. It emphasizes the importance of IT in operational efficiency and specifies the services required, including IT infrastructure management, application support, and cybersecurity. Emphasis is placed on maintaining high service quality, minimizing staff turnover, and ensuring compliance with federal standards. Overall, this solicitation aims to secure a qualified contractor that can provide reliable IT services critical for the effective delivery of FOH's occupational health services, enhancing the capabilities of federal agencies through robust IT support. The document emphasizes a structured approach to proposal submission, contract execution, and performance monitoring.
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