Health Care Delivery Solutions (HCDS) Electronic Health Record Follow-on (MHS GENESIS)
ID: HT003826X0000Type: Special Notice
Overview

Buyer

DEPT OF DEFENSEDEFENSE HEALTH AGENCY (DHA)DEFENSE HEALTH AGENCYROSSLYN, VA, 22209, USA

Original Source

https://sam.gov/workspace/contract/opp/dff7081065ba4f67a3054797ff81d494/view
Timeline
    Description

    The Department of Defense, through the Defense Health Agency (DHA), is seeking industry feedback on its draft contract strategy for the Health Care Delivery Solutions (HCDS) Electronic Health Record (EHR) Follow-on effort, known as MHS GENESIS. The procurement aims to modernize the electronic health record system, which serves 9.6 million beneficiaries and 194,000 users, by enhancing system integration, user experience, and operational efficiency while ensuring interoperability with the Department of Veterans Affairs (VA) and other federal agencies. Interested parties are invited to provide feedback on the draft strategy by January 9, 2026, as this request for information (RFI) is part of the planning process and does not constitute a solicitation. For further inquiries, respondents can contact Sonya Edom at sonya.m.edom.civ@health.mil or Gabriela Hurte at gabriela.y.hurte.civ@health.mil.

    Point(s) of Contact
    Sonya Edom
    sonya.m.edom.civ@health.mil
    Gabriela Hurte
    gabriela.y.hurte.civ@health.mil
    Files
    Title
    Posted
    Draft_Contract Strategy_22Dec2025.pdf
    The Defense Healthcare Management Systems (DHMS) Program Executive Office has released a draft contract strategy for the HCDS EHR follow-on effort, seeking industry feedback to refine its approach. The strategy, informed by market research and an Industry Day, outlines plans for technical integration, human-centered design, product management, and product and service support. Key areas include system integration, end-user experience (training, change management, user adoption), Help Desk Tier 1/Tier 2, and deployment services. The document poses numerous questions to industry stakeholders regarding consolidated solutions, first-call resolution, self-help portals, training requirements, data analytics, testing responsibilities, software asset management for SaaS, and risks associated with cloud migration and contractual constructs. Feedback is due by January 9, 2026, and will be used solely for planning purposes, as this is an RFI and not a solicitation.
    HCDS EHR Industry Day Slides_5NOV2025.pdf
    The MHS GENESIS Industry Day, held on November 5, 2025, focused on modernizing the DOD Healthcare Management System. The event aimed to enhance understanding, foster collaboration, and gather feedback for a streamlined acquisition process. MHS GENESIS, a decade-old electronic health record system, has 9.6 million beneficiaries and 194,000 users. Key priorities include optimizing patient care, advancing health IT, and ensuring interoperability. The government plans a new, competitive contract, seeking industry input on transition strategies, organizational structures, compensation models, and the role of system integrators to achieve cost-efficiency, performance, and innovation. The timeline anticipates a draft RFP in Q1 FY26 and contract award by Q4 FY26, with official information provided via SAM.gov.
    HCDS EHR Q and A 4Dec2025.pdf
    The document is a Q&A log for the Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Follow On (MHS GENESIS) procurement (HT003826X0000), updated December 4, 2025. It addresses prospective vendors' questions regarding the Department of Defense (DoD) and Department of Veterans Affairs (VA) contract coordination, system integrator (SI) model, transition periods, retained functions, sustainment baseline review, vendor licensing, transaction fee assessment, Oracle Cloud Infrastructure (OCI) migration, help desk support, DHA leverage and control, scope differences between "System Integration" and "Deployment," AI + DevSecOps implementation, incumbent contractors, timing and dollar size of procurements, governance structures, effectiveness measurement, third-party integration validation, workflow standardization, and KPIs for EHR optimization. The DoD is still formulating approaches for many aspects, often requesting industry feedback, with a tight timeline for all HCDS EHR Follow-on requirements to be awarded by July 2026.
    HCDS EHR Q and A19Nov2025.pdf
    The Healthcare Delivery Solution (HCDS) Electronic Health Record (EHR) Follow On (MHS GENESIS) Q&A Log, dated November 19, 2025, addresses key questions from prospective vendors regarding the future of the DoD and VA's healthcare contract activities. A Memorandum of Understanding (MOU) between the Secretaries of Defense and Veterans Affairs aims to strengthen their partnership and explore inter-agency cooperation, possibly including joint contracts. The DoD's structure and resourcing for a new System Integrator (SI) model are not yet finalized, with industry feedback requested on the necessity and configuration of SIs. The government also seeks industry input on a mandated overlap period during transitions and the functions the DoD intends to retain. A comprehensive sustainment baseline review is ongoing. The government is exploring the best approach for vendor management and will seek information on the impact of OCI migration on the procurement scope, noting that the current Service Provider Integrator (SPI) should maintain the system until migration completion.
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