The Department of Veterans Affairs (VA) is planning to negotiate exclusively with Avasure LLC for technical support related to the Telesitter Monitoring System. This action falls under the guidelines of FAR 13.106-1(b)(1) for soliciting from a single source. Although this is not a request for competitive quotes, interested contractors may submit a capability statement or proposal by March 12, 2025, at 3:00 PM CST, which the contracting officer may consider for future procurement competition. Responses should be sent via email to designated contacts, and all submissions must demonstrate the contractor's ability to meet the required specifications. The VA emphasizes that responding to this notice does not guarantee contract awarding, as discretion for contract awarding remains with the Government. Additionally, contractors must be registered in the System for Award Management (SAM) and authorized by the Original Equipment Manufacturer (OEM) to ensure compliance with warranty and service requirements. This notice serves primarily as informational and indicates the VA's intent to procure services in a straightforward, non-competitive manner.

The Avasure Technical/Maintenance Support Statement of Work outlines the requirements for a contractor to provide maintenance and repair services for various AvaSure Systems and related equipment at the VA Medical Center in Dallas, TX. The contractor is responsible for delivering all necessary labor, parts, and expertise, adhering strictly to the original manufacturer’s specifications, with field service engineers being OEM-trained. The scope includes 24 AvaSys Monitoring Stations, Computer Monitoring Stations, and Hospitality Commercial Television Monitors. The contract spans from April 10, 2025, to April 9, 2030, with provisions for annual preventative maintenance, service documentation, and compliance with governmental safety and security standards. Contractors must maintain professionalism, ensure the security of sensitive information, and adhere to federal records management regulations. Notably, the contractor is liable for equipment downtime exceeding ten hours per month, and must provide reports after each service. This Statement of Work emphasizes the importance of maintaining high standards in medical equipment service to support healthcare operations at the VA, reflecting the government's commitment to maintaining quality care through reliable technical support.