DE01--Auditorium Service Maintenance Technology Programming
ID: 36C26125Q0352Type: Solicitation
AwardedJun 9, 2025
$108K$108,000
AwardeeNFCF ENTERPRISES INC ORLANDO 32801 FLK
Award #:36C26125P1097
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF261-NETWORK CONTRACT OFFICE 21 (36C261)MATHER, CA, 95655, USA

NAICS

Audio and Video Equipment Manufacturing (334310)

PSC

IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor) (DE01)
Timeline
    Description

    The Department of Veterans Affairs is seeking qualified contractors to provide maintenance and support services for audio/visual systems at the Veterans Affairs Southern Nevada Healthcare System (VASNHS). The contract will involve Crestron certified services, maintenance of AV equipment across multiple rooms, and timely technical support, with a contract period from May 1, 2025, to April 30, 2026. This procurement is crucial for ensuring high-quality AV services that comply with federal and VA safety standards while promoting opportunities for service-disabled veteran-owned small businesses (SDVOSBs). Interested parties should note that the anticipated start date for services has been updated to "To Be Determined," and they can contact Contract Specialist Larry A Facio at Larry.Facio@va.gov for further information.

    Point(s) of Contact
    Larry A FacioContract Specialist
    Larry.Facio@va.gov
    Files
    Title
    Posted
    The Sources Sought Notice issued by the Department of Veterans Affairs (VA) seeks proposals for a maintenance contract for audiovisual (A/V) systems in the auditorium of the Veterans Affairs Southern Nevada Health Care System. The intention is to gather information from potential contractors to refine the procurement process, ensuring the services meet the government’s specific requirements. The contractor must provide a full range of services, including proprietary licenses and biannual maintenance checks, exclusively using Crestron products. Key requirements include being a Crestron Certified partner, offering remote access support, and adhering to various safety and industry standards. The contract period will last from May 1, 2025, to April 30, 2026. Interested businesses must submit capability statements by March 13, 2025, showing their qualifications, experience, and socio-economic status. Only Service-Disabled Veteran-Owned Small Businesses (SDVOSB) or Veteran-Owned Small Businesses (VOSB) registered in the VA's Vendor Information Pages will be considered for contract awards. This notice emphasizes the government’s focus on engaging veteran-owned enterprises and ensuring competence in service delivery for critical facility systems.
    The document outlines a Request for Proposal (RFP) for a service contract to provide maintenance and support for audio-visual (A/V) systems at the VA Southern Nevada Healthcare System. Issued by the Department of Veterans Affairs, it specifies that the contract period will run from May 1, 2025, to April 30, 2026, with requirements for the contractor to deliver comprehensive support, including software updates, system checks, and remote assistance. The contractor must be a certified Crestron partner, familiar with various systems in use at the healthcare facility, and maintain compliance with safety and security protocols. The document includes stipulations regarding the contractor's qualifications, invoicing requirements, and performance metrics, emphasizing the need for highly trained personnel to meet rigorous VA standards. Moreover, it incorporates various clauses from the Federal Acquisition Regulations (FAR) related to small business participation, electronic invoicing, and contract administration. The contract encourages collaboration with service-disabled veteran-owned small businesses, emphasizing the VA’s commitment to supporting veteran enterprises within federal procurement processes.
    The Department of Veterans Affairs (VA), through its Network Contracting Office 21, intends to negotiate a sole source contract for an Auditorium Service Maintenance Agreement. This contract is aimed at providing support for the audio-visual system at the Veterans Affairs Southern Nevada Health Care System in North Las Vegas, NV. The selected contractor, Four Points Technology, LLC, must be a Crestron Certified partner and will deliver a comprehensive service solution, including proprietary licenses, routine maintenance, remote assistance, and a web-based operational interface for ticketing and updates. A technician will conduct bi-annual site visits for system checkups including software updates. The estimated contract period is from April 1, 2025, to March 31, 2026, with responses due by March 12, 2025. The notice clarifies it is not a request for competitive proposals and specifies the necessity of a sole-source approach due to unique requirements that only the identified vendor can fulfill. Interested parties can express their capabilities to the Contracting Officer, but no financial compensation for proposals will be provided.
    The document is an amendment to a solicitation from the Department of Veterans Affairs regarding contract number 36C26125Q0352, managed by the VA Sierra Pacific Network (NCO 21). The primary purpose of this amendment, identified as Amendment #1, is to update the anticipated start date for the project to "To Be Determined" (TBD). Other terms and conditions of the solicitation remain unchanged. Offerors are required to acknowledge receipt of this amendment by various means, including submitting copies of the amendment or electronic communications before the specified deadline. This amendment process aligns with the guidelines outlined in the Federal Acquisition Regulation (FAR) related to contract modifications. Overall, this document is a procedural update intended to inform potential bidders about changes to the project timeline while maintaining the integrity of existing solicitation details.
    The document is a solicitation for a service contract related to the maintenance and support of audio/visual systems at the Veterans Affairs Southern Nevada Healthcare System (VASNHS). It specifies the contractor's responsibilities, including providing Crestron certified services, maintaining audio/visual equipment across multiple rooms, and ensuring timely technical support. The contract period is from May 1, 2025, to April 30, 2026, with provisions for a comprehensive service that includes both remote and onsite technical assistance. The contractor must employ qualified personnel familiar with the specific AV systems used at the facility and follow strict compliance with federal and VA safety standards. The document outlines the various contractual terms, payment processes, and the importance of adherence to veteran business regulations, including opportunities for service-disabled veteran-owned small businesses (SDVOSBs). Additionally, it addresses logistical details such as invoice submission, personnel conduct, and regulations regarding subcontractor engagement. Overall, this solicitation reflects the government's commitment to ensuring high-quality service provision while leveraging resources to support veteran-owned enterprises, demonstrating compliance with federal contracting standards and veteran service initiatives.
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