M&FRC Receptionist - McConnell AFB
ID: FA462125Q0007Type: Solicitation
Overview

Buyer

DEPT OF DEFENSEDEPT OF THE AIR FORCEFA4621 22 CONS PKMCCONNELL AFB, KS, 67221-3702, USA

NAICS

Office Administrative Services (561110)

PSC

SUPPORT- ADMINISTRATIVE: OTHER (R699)

Set Aside

SBA Certified Women-Owned Small Business (WOSB) Program Set-Aside (FAR 19.15) (WOSB)

Original Source

https://sam.gov/opp/b51feb45d6934593bb335405dfe9ba82/view
Timeline
    Description

    The Department of Defense, specifically the Department of the Air Force, is soliciting proposals for Front Desk Receptionist services at the Military & Family Readiness Center (M&FRC) located at McConnell Air Force Base in Kansas. The contract aims to provide comprehensive receptionist support, including customer service, appointment scheduling, and information dissemination, to enhance the readiness and support of military families. This initiative is part of a broader effort to promote equitable contracting practices, particularly for Women-Owned Small Businesses (WOSB), with a total contract value of $12,500,000 over a base year and four optional renewal years, amounting to 9,600 hours of service. Interested parties can contact Lindsay Manning at lindsay.manning.1@us.af.mil or 316-759-5659 for further details.

    Files
    Title
    Posted
    MFRC Front Desk Receptionist PWS 28 Jan 25 - Final.pdf
    The Performance Work Statement (PWS) outlines the requirements for a contractor to provide receptionist services at the Military & Family Readiness Center (M&FRC) located at McConnell Air Force Base, Kansas. The M&FRC's mission is to support military families by addressing concerns and promoting readiness through various programs. The contractor is responsible for front desk operations, including customer service, information dissemination, appointment scheduling, and data tracking. They are expected to maintain a professional demeanor, manage communication effectively, and ensure confidentiality of sensitive information. Key responsibilities include greeting visitors, managing phone calls, maintaining office supplies, conducting inventory, and facilitating access to resources. The contractor must adhere to military protocol and dress code, with a strong emphasis on customer service and technical proficiency in office software. Additionally, the contractor must complete background checks and comply with security protocols specific to the installation. The contract includes provisions for performance evaluation, operating hours, and potential extensions up to five years. This PWS exemplifies a support service aimed at enhancing family readiness in military settings, emphasizing adherence to established standards and effective communication.
    Solicitation - FA462125Q0007 - Signed.pdf
    This government document outlines the solicitation and contract details for a Women-Owned Small Business (WOSB) initiative, specifically for providing Front Desk Receptionist services at McConnell Air Force Base. The contract encompasses a base year and four optional renewal years, totaling 9,600 hours of service. The overall budget for the contract is set at $12,500,000. Key aspects include supplier obligations, pricing arrangements as firm fixed price, required qualifications for bidders, and specific clauses related to insurance, subcontracting, and performance expectations. The contract also details payment procedures, inspection and acceptance guidelines, and other compliance requirements under federal regulations. In addition, it highlights the importance of adhering to labor standards, including fair hiring practices and compensation, environmental considerations, and safety protocols on government installations. As part of a broader effort to support small businesses, the solicitation promotes adherence to federal policies aimed at fostering equitable contracting practices, particularly for women-owned enterprises.
    Wage Determination 2015-5341 Rev 28.pdf
    Lifecycle
    Title
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    M&FRC Receptionist - McConnell AFB
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    Solicitation
    M&FRC Receptionist - McConnell AFB
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