REQUEST FOR INFORMATION (RFI) FOR UNIFIED COMMUNICATIONS AS A SERVICE SOLUTION
ID: 19AQMM24N0014-000Type: Sources Sought
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFACQUISITIONS - AQM MOMENTUMWASHINGTON, DC, 20520, USA

NAICS

Other Computer Related Services (541519)

Set Aside

Total Small Business Set-Aside (FAR 19.5) (SBA)

Original Source

https://sam.gov/opp/9ad26a0da71f40e5afecb1e8e1c0fb01/view
Timeline
    Description

    The U.S. Department of State's Bureau of Diplomatic Technology is seeking information from vendors capable of providing a Unified Communications as a Service (UCaaS) solution to enhance communication for State personnel and global stakeholders. The solution must include a cloud-based platform with robust video conferencing capabilities that can operate effectively in low bandwidth conditions and support scalability for various event sizes, including large-scale internal and public-facing events. This initiative is critical for facilitating effective diplomatic missions and collaboration across multiple government and external partners. Interested vendors must submit their responses, including company information and capability assessments, by October 21, 2024, to Paul Virostek at virostekp@state.gov.

    Point(s) of Contact
    Paul Virostek
    (202) 704-5274
    virostekp@state.gov
    Files
    Title
    Posted
    RFI UCaaS Solution.pdf
    The U.S. Department of State's Bureau of Diplomatic Technology (DT) issued a Request for Information (RFI) to identify vendors capable of providing a proven Unified Communications as a Service (UCaaS) solution. This solution aims to facilitate various virtual and hybrid events, enhancing communication for State personnel and global stakeholders. Key requirements include providing a cloud-based platform with robust video conferencing capabilities that operate effectively in low bandwidth conditions and support scalability for events of varying sizes. Vendors are asked to demonstrate their technical capabilities, past experience with federal clients, and compliance with federal security standards. The RFI specifies mandatory qualifications, including out-of-the-box functionality, comprehensive support services, and accessibility across devices. It outlines desired features such as live language translations and tools for group collaboration. Interested vendors must submit responses by October 21, 2024, detailing company information and a capability assessment. The document emphasizes that this RFI is a preliminary inquiry, not a solicitation for contracts, and aims to gauge market interest and identify potential sources for future procurement.
    Lifecycle
    Title
    Type
    REQUEST FOR INFORMATION (RFI) FOR UNIFIED COMMUNICATIONS AS A SERVICE SOLUTION
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