Procurement of Internet Leased Line Services for the U.S. Embassy Hanoi. Period of Performance: Jul 01, 2025 – Jun 30, 2026.
ID: 19VM3025Q0013Type: Solicitation
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFUS EMBASSY HANOIWASHINGTON, DC, 20520, USA

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

PSC

IT AND TELECOM - NETWORK AS A SERVICE (DG10)
Timeline
    Description

    The U.S. Department of State is seeking a contractor to provide Internet leased line services for the U.S. Embassy in Hanoi, Vietnam, for the period from July 1, 2025, to June 30, 2026. The procurement aims to secure VPN and internet services, including dedicated leased line channels and circuitry to connect the embassy and its annex locations, ensuring high availability and minimal packet loss. This contract is critical for maintaining reliable communication infrastructure essential for U.S. diplomatic operations in the region. Interested vendors should contact Albert Kafka at KafkaAB@state.gov or Bui Huyen Trang at Buith@state.gov for further details, and must comply with federal anti-discrimination laws, cybersecurity standards, and the National Defense Authorization Act requirements as outlined in the associated documentation.

    Point(s) of Contact
    Albert Kafka
    842438505000
    842438505171
    KafkaAB@state.gov
    Bui Huyen Trang
    842438506095
    842438505171
    Buith@state.gov
    Files
    Title
    Posted
    The document outlines the questions and answers regarding RFQ # 19VM3025Q0013 for the procurement of internet leased line services for the U.S. Embassy in Hanoi, covering the period from July 2025 to June 2026. The main topics include requirements for backup resiliency, load balancing, ISP connectivity, installation specifications, and point-to-point direct fiber options. Key details highlight that an ISP must provide a physical or logical backup for services over 10 Mbps, utilize specific connector types (multimode and singlemode), and allow certain IP addresses for connectivity tests. The request emphasizes the need for designated space and power allocation for ISP switches at customer sites, with an additional request for direct fiber installation between specified locations. Overall, the purpose of the document is to clarify technical requirements and expectations from service providers in response to the RFQ issued by the embassy's contracting unit. Its focus is on ensuring reliable, high-quality internet services to support embassy operations.
    The document is a Request for Quotations (RFQ) concerning the provision of internet leased line services for the U.S. Embassy in Hanoi, Vietnam, for the period July 1, 2025, to June 30, 2026. It outlines the general requirements, scope of work, and technical specifications that the contractor must meet, including dedicated bandwidth for various leased line options and stringent performance metrics, such as 99.9% availability and minimal packet loss. Key services include Point-to-Point Leased Lines and Internet Leased Lines, requiring the use of fiber optic technology and continuous access without restrictions. The document specifies the contractor's responsibilities, including service support and compliance with government regulations regarding telecommunications equipment. Additionally, it highlights performance monitoring through a Quality Assurance and Surveillance Plan (QASP) to ensure contractor accountability. The contractor is required to provide all necessary equipment and maintain compliance with cybersecurity standards and governmental clauses related to various federal acquisition regulations. This RFQ aims to establish a firm fixed-price contract for the provision of critical internet infrastructure to support U.S. diplomatic operations in Vietnam.
    The Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire is designed for vendors to assess their risk management practices related to the security of their supply chains. The questionnaire is structured into several sections, including contact information, vendor risk management plans, and physical and personnel security protocols. It prompts organizations to evaluate whether they identify supply chain threats, map key suppliers to these threats, and maintain written SCRM requirements in contracts. Additionally, it assesses the organization's approach to insider threats through employee training, background checks, and prevention of tampering with Information and Communication Technology (ICT) equipment. Vendors are instructed to provide detailed responses within a specified format, with the understanding that the government may seek documentation for verification. This comprehensive C-SCRM questionnaire underscores the importance of robust cybersecurity measures within supply chains to mitigate potential risks and ensure compliance, reflecting a critical focus on security in federal RFP processes and grant applications.
    The U.S. Embassy in Ha Noi, Vietnam has issued Acquisition Alert 25-07, dated February 2025, requiring all Department of State contractors to certify their compliance with federal anti-discrimination laws. This certification includes a commitment not to operate any Diversity, Equity, and Inclusion (DEI) programs that violate such laws, as compliance is considered material to the government’s payment decisions under the False Claims Act (31 U.S.C. 3729(b)(4)). Contractors must follow specific instructions to complete and submit the certification form to the designated contracting officer. The document emphasizes the importance of anti-discrimination compliance in government contracting processes, indicating a strict alignment with federal regulations and ensuring that contractors adhere to legal standards. This acquisition alert illustrates the federal government's oversight in maintaining equitable practices across all contracting entities and their initiatives.
    The document outlines compliance requirements related to the National Defense Authorization Act (NDAA) for contractors seeking federal contracts, specifically regarding the prohibition of certain telecommunications and video surveillance services from specified entities. Contractors must certify they do not provide "covered telecommunications equipment or services," which includes products from companies like Huawei and ZTE. The document details required certifications, procedures for evaluating telecommunications equipment, and reporting obligations if contractors identify any covered equipment used during contract performance. Notably, effective dates for these provisions are specified, along with exclusions for services that connect to third-party facilities. The emphasis is on ensuring national security by preventing reliance on potentially unsafe telecommunications infrastructure within government contracts. This documentation is vital for vendors engaging with federal and state/local agencies, reflecting stringent compliance measures mandated by the U.S. government to safeguard organizational integrity and security.
    The Department of State has issued a Secure Software Development Attestation Form designed to ensure that software utilized by federal agencies is developed securely, in compliance with Executive Order 14028 and associated OMB memoranda. The form requires software producers to attest that their software aligns with guidelines from the NIST Secure Software Development Framework (SSDF). It applies to software developed or significantly modified after September 14, 2022, or continuously updated software, while exempting certain categories such as agency-developed, open-source, or freely available software. Producers must complete the form and provide a description of their software and company, which must be signed by a senior official, ideally the CEO. Compliance involves maintaining secure development environments, supplying a trusted code base, and addressing vulnerabilities before software releases. Agencies can accept software without completed attestations under specified circumstances, requiring a plan addressing identified risks. The overall aim is to bolster the cybersecurity integrity of government software systems, thereby protecting critical functions amid growing digital threats.
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