J065--Infusion Pump Software Maintenance - 5 Year Contract Opportunity - Combined Synopsis
ID: 36C26225Q0962Type: Combined Synopsis/Solicitation
Overview

Buyer

VETERANS AFFAIRS, DEPARTMENT OFVETERANS AFFAIRS, DEPARTMENT OF262-NETWORK CONTRACT OFFICE 22 (36C262)Gilbert, AZ, 85297, USA

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210)

PSC

MAINT/REPAIR/REBUILD OF EQUIPMENT- MEDICAL, DENTAL, AND VETERINARY EQUIPMENT AND SUPPLIES (J065)

Original Source

https://sam.gov/opp/41740fed56d9488c924c07d060657759/view
Timeline
    Description

    The Department of Veterans Affairs is seeking proposals for a five-year contract to provide software maintenance and management services for the Alaris Infusion System at the Southern Arizona VA Healthcare System. The procurement aims to ensure the continued operation and support of the Alaris equipment while the VA plans for a replacement system, requiring contractors to deliver comprehensive services that include software enhancements, training, technical support, and data analytics. This contract is critical for maintaining high standards of patient care and operational efficiency, with a base year starting on October 1, 2025, and four optional annual extensions. Interested contractors must submit their proposals by July 29, 2025, and can contact Contracting Specialist Koby Thiel at Koby.Thiel@va.gov or (520)-792-1450 Ext 1-6273 for further information.

    Point(s) of Contact
    Koby ThielContracting Specialist
    (520)-792-1450 Ext 1-6273
    Koby.Thiel@va.gov
    Files
    Title
    Posted
    36C26225Q0962.docx
    The Department of Veterans Affairs is seeking sources for a five-year contract focused on software maintenance for Alaris infusion systems at the Southern Arizona VA Health Care System (SAVAHCS). This Sources Sought Notice aims to identify qualified Service Disabled Veteran Owned Small Businesses, Veteran Owned Small Businesses, and other small business entities capable of providing necessary software management services (SMS). Interested vendors must submit documentation proving technical expertise and OEM authorization to support the systems installed. Key services include software enhancements, training for clinical staff, technical support, data analytics, and emergency repair services to maintain operational efficiency. The contract requires rigorous compliance with security standards, performance monitoring, and thorough documentation for all maintenance activities. The anticipated period of performance is from October 1, 2025, through September 30, 2030, with specifics regarding service levels and response times to be adhered to as per established performance standards. This procurement reflects the VA's commitment to enhancing healthcare delivery through effective management and support of its infusion systems while promoting small business participation in federal contracting processes.
    S02 CSS 36C26225Q0962_1.docx
    The Southern Arizona VA Healthcare System is requesting proposals for a five-year contract to provide software management and preventative maintenance services for the Alaris Infusion System. This procurement aims to maintain and support the Alaris equipment while the VA plans for a replacement system. Interested contractors must offer comprehensive services, including software enhancements, training, technical support, data analytics, and software maintenance. Key deliverables involve on-site clinical training for nursing staff, remote monitoring, and emergency technical support. The contractor will also provide performance reports detailing maintenance activities and must comply with stringent information security protocols during service provision. The contract encompasses a base year beginning October 1, 2025, with four optional annual extensions. Responses to the solicitation are required by July 29, 2025, with particular attention to ensuring compliance with the Federal Acquisition Regulation. Evaluation criteria for contract award will include price, past performance, and overall responsibility of the offeror, emphasizing the importance of being authorized by the software's Original Equipment Manufacturer for maintenance services.
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