EPS MARKET DIRECT STOREFRONT for DLA INFORMATION OPERATIONS
ID: SP4701-26-R-0007Type: Combined Synopsis/Solicitation
Overview

Buyer

DEPT OF DEFENSEDEFENSE LOGISTICS AGENCYDCSO PHILADELPHIAPHILADELPHIA, PA, 19111, USA

NAICS

Custom Computer Programming Services (541511)

PSC

IT and Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (HW/Perp SW) (7E20)

Set Aside

No Set aside used (NONE)

Original Source

https://sam.gov/workspace/contract/opp/8c0b45567e51477fb5d14ce0d1c3a195/view
Timeline
    Description

    The Defense Logistics Agency (DLA) is seeking proposals for the EPS Market Direct StoreFront (MDSF) to support its Document Services operations. This procurement involves the acquisition of the eProductivity Software (ePS) Market Direct StoreFront, including the Fulfillment Module, along with necessary technical services for maintenance and upgrades over a five-year period, from December 2025 to December 2030. The MDSF is critical for DLA's web-to-print services and order fulfillment for the Armed Forces and federal agencies, ensuring efficient and secure operations. Proposals are due by December 10, 2025, at 1:00 PM (Eastern Time), and interested parties should contact Christopher P. Lawrence at Christopher.Lawrence@dla.mil for further information.

    Point(s) of Contact
    Christopher P. Lawrence
    Christopher.Lawrence@dla.mil
    Files
    Title
    Posted
    ATTACHMENT 1 - BOM - MARKET DIRECT.xlsx
    This Bill of Materials outlines the costs for the ePS MARKET DIRECT STOREFRONT (MDSF) over a five-year period, from December 2025 to December 2030, including a base period and four option years. The document details Firm Fixed Price tasks for MDSF Annual Maintenance (customer hosted, enterprise version) and Print FF Annual Software Maintenance. It also covers Technical Support Services for product upgrades, implementation, and customization changes, with specific hours allocated for these services in the base year and subsequent option years. Additional technical services in the base year include ICAM Project Technical Services (Identity, Credential, & Access Management) for User Extension and AOE Project Technical Services (Automated Order Entry) via MDSF API extension. The document indicates a total overall cost of $0.00 for the entire five-year lifecycle, suggesting that this is a placeholder or template where actual costs would be entered.
    ATTACHMENT 2 - VPAT 2.4.pdf
    The Voluntary Product Accessibility Template (VPAT) EN 301 549 Edition, Version 2.4, is a crucial document for Information & Communications Technology (ICT) vendors participating in government RFPs, federal grants, and state/local RFPs. It provides essential requirements and best practices for creating an Accessibility Conformance Report, which evaluates a product's adherence to accessibility standards. This specific edition focuses on Web Content Accessibility Guidelines 2.0 and 2.1, and the EN 301 549 standard for public procurement of ICT products in Europe. The document outlines mandatory content for reports, including product details, evaluation methods, and applicable standards. It also defines conformance levels such as
    ATTACHMENT 3 - ICT A.R.S. - Revised Sec. 508 of Rehab. Act - Software Maintenance Services.pdf
    The document outlines Information and Communication Technology (ICT) accessibility requirements for federal government RFPs, grants, and state/local RFPs, specifically focusing on software maintenance, support, and services, as mandated by the Revised Section 508 of the Rehabilitation Act. It details technical criteria in Chapter 6 (E208.1, E601.1, E603.1, E603.2, E603.3) for ICT support documentation and services, requiring them to provide information on accessibility features and accommodate communication needs for individuals with disabilities. Furthermore, Chapter 3 (301.1) specifies functional performance criteria, ensuring ICT offers modes of operation for users without vision, with limited vision, without color perception, without hearing, with limited hearing, without speech, with limited manipulation, with limited reach and strength, and with limited language, cognitive, and learning abilities (302.1-302.9). The report is to be incorporated into solicitation requirements, with further guidance available from the Revised 508 Standards Toolkit. This document is Controlled Unclassified Information (CUI) related to general procurement and acquisition and source selection information.
    ATTACHMENT 4 - REDACTED JA - MARKET DIRECT.pdf
    The Defense Logistics Agency (DLA) requires brand-name annual software maintenance and technical support for its eProductivity Software (ePS) Market Direct StoreFront (MDSF) and Print FF applications. These applications are critical for DLA Document Services, which acts as the sole print broker for the Armed Forces and federal agencies. The DLA's Document Services Online (DSO) application, built on MDSF and Print FF, supports web-to-print services, order fulfillment, and billing. The DLA is also procuring technical services for two projects: ICAM (Identity, Credential, and Access Management) and AOE (Automated Order Entry), which require modifications to the existing ePS software. This acquisition is justified as a sole-source procurement under 10 U.S.C. 3204(a)(1) due to ePS holding proprietary rights to the software, the unique scale and complexity of DLA's deployment, and the unacceptable cost and delay of switching to an alternative. Market research confirmed ePS as the only provider capable of meeting DLA's specific requirements, especially given the extensive customization and integration of the software within DLA's infrastructure.
    ATTACHMENT 5 - SOW - MARKET DIRECT.pdf
    This Statement of Work (SOW) outlines the need for Enterprise Version 14.2 or higher of eProductivity Software (ePS) Market Direct StoreFront (MDSF) COTS product, including the Fulfillment Module (Print FF), and associated Technical Services for DLA Document Services. The purpose is to support specific projects, upgrade, and maintain MDSF at the required scale and security posture. The contract is for a 12-month base period with four 12-month option periods, from December 2025 to December 2030, and will be a Firm Fixed Price contract. Key requirements include maintaining software licenses for development, stage, and production environments, providing vendor support (web, telephone, trouble tickets), and addressing cybersecurity findings within 36 hours. Additionally, the SOW details two significant technical projects: implementing Identity, Credential, and Access Management (ICAM) for enhanced security and developing an Automated Order Entry (AOE) system using APIs to streamline print order processing. Both projects include detailed plans for initiation, requirements analysis, planning, design, development, quality assurance, release preparation, deployment, and post-implementation support, with their initial implementation in the base year and continued maintenance in option years.
    RFP - SP4701-26-R-0007 - MARKET DIRECT.pdf
    The Defense Logistics Agency (DLA) Information Operations (J6) has issued a combined synopsis/solicitation (RFP SP4701-26-R-0007) for DLA Police Center Application Software. This unrestricted acquisition, under NAICS code 541519, seeks commercial items through open market procedures. Proposals are due by December 10, 2025, 1:00 PM (Eastern Time) and will be evaluated on a lowest price technically acceptable basis. The contract includes a base year and four option years, with performance from December 2025 to December 2030. Offerors must be certified dealers/resellers and submit pricing as per the attached Bill of Materials/Statement of Work. Key FAR clauses are incorporated, addressing prohibitions on certain telecommunications equipment, Kaspersky Lab products, and various other compliance requirements related to labor, ethics, and foreign purchases.
    Lifecycle
    Title
    Type
    EPS MARKET DIRECT STOREFRONT for DLA INFORMATION OPERATIONS
    Currently viewing
    Combined Synopsis/Solicitation
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