Request for Quotations for Mobile Telephone Services
ID: 19PL9025Q0012Type: Solicitation
Overview

Buyer

STATE, DEPARTMENT OFSTATE, DEPARTMENT OFUS EMBASSY WARSAWWASHINGTON, DC, 20520, USA

NAICS

Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing (334220)

PSC

IT AND TELECOM - MOBILE DEVICE AS A SERVICE (DE11)
Timeline
    Description

    The U.S. Department of State, through the U.S. Embassy in Warsaw, Poland, is soliciting quotations for Mobile Telephone Services under Request for Quotation (RFQ) #19PL9025Q0012. The procurement aims to secure mobile services, including voice calls, SMS, and data services for Embassy personnel, with a contract period from August 1, 2025, to July 31, 2026, and an option for renewal. This initiative is crucial for maintaining effective communication for U.S. diplomatic operations abroad, ensuring reliable connectivity for personnel. Interested vendors must submit their quotations electronically by May 9, 2025, and comply with various requirements, including registration in the System for Award Management (SAM) and adherence to cybersecurity standards as outlined in the provided documentation. For further inquiries, contact M. Brandon Rigby at warsawproc@state.gov or by phone at +48 225 042 470.

    Point(s) of Contact
    M. Brandon Rigby
    48225042470
    48225042000
    warsawproc@state.gov
    Files
    Title
    Posted
    This document addresses questions and answers related to Solicitation #19PL9025Q0012 for a telecommunications contract initiated by the American Embassy. Key points include the confirmation that contracts will be issued on a specified model, the requirement for compliance with the Electronic Communications Law, and payment terms indicating that payment will be credited upon invoice processing. The Contractor's obligations include ensuring mobile network availability and the flexibility to modify the contract based on service utilization. Additionally, the document clarifies billing practices for subscription and usage fees, the handling of telephone number transfers, and incorporating the Contractor’s regulations into the agreement as long as they do not conflict with existing terms. The responses highlight contract commitments concerning network reliability, service changes, and billing schedules, reflecting a structured approach to meeting regulatory requirements and service expectations for telecommunications services at U.S. diplomatic facilities in Poland. Overall, this document serves as a vital reference for compliance and operational clarity for parties involved in the procurement process.
    This document is an amendment to the solicitation for a federal procurement, specifically concerning Contract ID No. 19PL9025Q0012, managed by the U.S. Embassy in Warsaw, Poland. Effective April 25, 2025, this amendment extends the deadline for submission of offers to May 9, 2025. The amendment does not alter any other terms and conditions of the original solicitation or contract. Contractors are required to acknowledge reception of this amendment to avoid potential rejection of their offers. The modification follows provisions allowing administrative changes and is confirmed by the contracting officer, Michael “Brandon” Rigby. Overall, the document ensures that potential contractors are notified of changes affecting their submission timelines while emphasizing the continuation of previous terms.
    The Cybersecurity Supply Chain Risk Management (C-SCRM) Software Producer Attestation Form is a critical document required from software producers supplying critical software to the government, as per the NIST White Paper on Executive Order 14028. Producers must provide their name, details of the software products offered, and attest to adherence to secure development measures outlined in NIST SP 800-218. If critical software is not supplied, vendors should indicate N/A. The form compels the software producer to attest to the applicable secure development practices and identify any practices they cannot comply with, accompanied by a Plan of Action & Milestones (POA&M) to achieve compliance. This form aims to ensure software supply chains are secure and that vendors demonstrate transparency and accountability in developing software for federal agencies, thereby safeguarding national interests and infrastructure.
    The document is a Cybersecurity Supply Chain Risk Management (C-SCRM) Questionnaire intended for vendors responding to government Requests for Proposals (RFPs). It is structured into three primary sections: Contact Information, Vendor Risk Management Plan, and Physical and Personnel Security. In Section 1, vendors are required to provide basic contact information, including the name, job title, phone number, and email of a primary point of contact. Section 2 focuses on the Vendor Risk Management Plan, asking if the organization identifies supply chain threats, maps key suppliers, establishes written SCRM requirements in contracts, and verifies compliance with these requirements. Each item references relevant National Institute of Standards and Technology (NIST) guidelines. Section 3 addresses Physical and Personnel Security, inquiring about employee background checks, employee training on insider threats, and procedures to prevent tampering with ICT equipment. The questionnaire is designed to assess the cybersecurity preparedness of vendors and their compliance with established SCRM standards, ensuring that government contracts prioritize security in supply chains. Vendors must be ready to provide documentation to support their responses, underlining the emphasis on accountability and thorough risk management in government contracting processes.
    The U.S. Embassy in Warsaw, Poland, has issued Request for Quotations (RFQ) # 19PL9025Q0012 for Mobile Telephone Services. The government seeks responsible offers that provide the best value through a comparative evaluation process, which evaluates bids against one another rather than solely on cost. Proposals must be submitted electronically by April 28, 2025, in specified formats, and offerors are required to comply with various commitment documents, including proof of SAM registration and a Cybersecurity Supply Chain Risk Management attestation. The contract entails providing mobile services, including voice calls, SMS, and data services for Embassy personnel over a base year of August 1, 2025, to July 31, 2026, with an option for renewal. Various subscription plans need to be proposed, including domestic, basic roaming, and world roaming options, with all relevant pricing in Polish Zloty, noting applicable VAT. The scope of services also includes temporary additional services, customer support, detailed billing, and guarantees on service quality and network coverage. This RFQ reflects the U.S. government's procurement process to ensure optimal service delivery under federal guidelines while promoting national interests abroad.
    Lifecycle
    Title
    Type
    Similar Opportunities
    Cell Phone communication services for US Embassy Tbilisi
    State, Department Of
    The U.S. Embassy in Tbilisi, Georgia, is seeking qualified vendors to provide Cell Phone Communication Services under Solicitation Number 19GG8026Q0004. The contract will encompass a range of services including SIM cards, local and international calls, high-speed internet, and 24-hour customer support, with a requirement for a minimum of 50 and a maximum of 800 plan subscriptions. This procurement is critical for ensuring reliable communication for embassy operations, with specific performance criteria such as 90% network coverage in Georgia and a 99.9% network uptime. Quotations are due by January 20, 2025, and interested parties must submit their proposals electronically to TbilisiGSOProcurement@state.gov, ensuring compliance with all specified requirements, including SAM registration and completion of the Cybersecurity Supply Chain Risk Management Questionnaire.
    Acquisition of Hotel Accommodations in Support of Senior High Level Visit
    State, Department Of
    The Department of State, specifically the Embassy in Warsaw, is seeking to acquire hotel accommodations to support a Senior High Level U.S. Government visit and delegation. This procurement is being conducted through a Justification and Approval for Other than Full and Open Competition, indicating the urgency and specific requirements associated with the visit. The accommodations are critical for ensuring the comfort and logistics of the visiting delegation during their stay in Warsaw, Poland. Interested vendors can reach out to Joseph Scott at scottja3@state.gov or Kurt Holmgren at HolmgrenKD@state.gov for further details regarding this opportunity.
    Mobile Communication Services for the U.S. Mission to Canada
    State, Department Of
    The U.S. Department of State is seeking qualified vendors to provide Mobile Communication Services for employees of the U.S. Diplomatic Mission located in Canada. The contract will cover mobile services for an estimated number of users, with the solicitation expected to be issued on the www.SAM.gov website when ready. This procurement is crucial for ensuring effective communication for U.S. personnel across various locations in Canada, including the U.S. Embassy in Ottawa and several consulates. Interested parties should prepare to submit their quotations electronically or via mail once the solicitation is released, and must be registered in the System for Award Management (SAM) at the time of submission and contract award. For further inquiries, potential offerors can contact the Contracting Officer at ContractsOttawa@state.gov or by phone at 613-688-5250.
    Cellphone Accessories for the U.S. Embassy Kyiv
    State, Department Of
    The U.S. Department of State is seeking vendors to provide cellphone accessories for the U.S. Embassy in Kyiv, Ukraine. The procurement aims to fulfill specific requirements for office supplies, particularly in the category of telephone and telegraph equipment, as classified under NAICS code 339940 and PSC code 5805. These accessories are essential for maintaining effective communication and operational efficiency within the embassy. Interested vendors must submit their quotes through the UNISON platform, as no bids submitted outside of this system will be accepted. For further inquiries, vendors can contact Mark Ananka or Dmytro Kurylenko at KyivSolicitations@state.gov or by phone at +380445215000.
    Regional Switchboard Services for U.S. Diplomatic Posts in Europe
    State, Department Of
    The U.S. Department of State is seeking qualified contractors to provide Regional Switchboard Services for U.S. diplomatic posts across Europe, as outlined in Solicitation Number 19GE5026R0007. The procurement aims to award up to two firm-fixed-price, indefinite-delivery/indefinite-quantity (IDIQ) contracts, which will include services such as 24/7 call handling in multiple languages, emergency escalation, and comprehensive reporting. This service is critical for ensuring effective communication and support for U.S. citizens and government officials in various European locations. Interested parties must submit their offers by January 9, 2026, and direct any questions to Contract Specialist Patticha Gruenbeck by December 12, 2025, with specific email instructions provided for both submissions.
    Wireline Communication Services for the U.S. Mission to Canada
    State, Department Of
    The U.S. Department of State is seeking qualified vendors to provide Wireline Communication Services for the U.S. Diplomatic Mission to Canada, including the U.S. Embassy in Ottawa and various consulates across the country. The contract encompasses a range of services such as Analog Phone Services, Data Transport Services (PRI), SIP-Based Telephony Services, and Managed Dedicated Internet Services, with an emphasis on comprehensive invoicing and service continuity. This procurement is critical for maintaining effective communication capabilities for U.S. diplomatic operations in Canada. Quotations are due by January 5, 2025, at 16:00 EST, and interested parties must be registered in the SAM database and submit their proposals via email to ContractsOttawa@state.gov.
    Limited Sources Justification and Approval FAR Part 8.4
    State, Department Of
    The Department of State is seeking to procure short-term cellular phone services for all Department of State (DOS) employees and authorized users, with a contract duration of six months. This procurement aims to address an urgent need for voice and data plans, international roaming, mobile hotspots, and emergency services while longer-term contract vehicles are being established. The services will be provided through sole source task orders to AT&T Wireless, T-Mobile, and Verizon, as determined necessary due to delays in follow-on awards and an internal reorganization. Interested parties can reach out to Andrew Rothstein at RothsteinAT@state.gov or David Ziemba at ziembade@state.gov for further information.
    Landline and PRI Services for the Embassy Phone System from 01/01/2026 to 12/31/2026
    State, Department Of
    The U.S. Embassy in Rabat, Morocco, is soliciting bids for landline and Primary Rate Interface (PRI) services for the period of January 1 to December 31, 2026. The procurement includes approximately 150 non-internet-based, copper-wire landlines for the Embassy compound and designated residences, as well as four PRI lines providing 800 Direct Inward Dialing numbers, with existing numbers to be retained. These services are crucial for maintaining reliable communication within the Embassy and its associated locations. Interested local firms with relevant expertise must submit their comprehensive offers, including pricing details, to rabatgsoprocurement@state.gov by December 24, 2025, at 4:00 PM local time, referencing PR15713814. Questions regarding the solicitation are due by December 17, 2025, at 4:00 PM local time.
    Bulk Internet Data Service VIA FIBEROPTIC FACILITIES at U.S. Embassy JAKARTA
    State, Department Of
    The U.S. Department of State is preparing to solicit bids for a Bulk Internet Data Service via Fiberoptic Facilities at the U.S. Embassy in Jakarta, Indonesia. The procurement aims to establish a dedicated internet service line to enhance communication capabilities at the embassy. This service is crucial for supporting the embassy's operational needs and ensuring reliable connectivity for various functions. The solicitation is expected to be released in early December 2025, with offers due by a date specified in the solicitation. Interested contractors must be registered in the System for Award Management (SAM) and can submit their proposals electronically to JakartaPCUbidding@state.gov, adhering to specified format and size requirements.
    Call Center services for the US Embassy in Paris, France
    State, Department Of
    The U.S. Embassy in Paris, France, is seeking U.S. firms to provide call center services through an upcoming solicitation. The contract will be structured as an indefinite delivery indefinite quantity (IDIQ) agreement, encompassing one base year and two optional one-year extensions, with task orders issued as needed. This service is crucial for supporting the embassy's operations and ensuring effective communication with the public. Interested bidders should note that the solicitation will be published on SAM.gov, and a pre-proposal conference is scheduled for December 19, 2025. For further inquiries, potential contractors can contact Craig N. Deatrick at deatrickcn@state.gov or Pauline Guedes at Guedesp@state.gov, and must be registered in the SAM database prior to submission.