The DAF Civilian Wellness RFI Amendment 2 addresses inquiries from potential contractors regarding a new initiative aimed at supporting the Department of the Air Force's civilian workforce and their families. The program does not have an incumbent contractor, marking it as a fresh effort. It does not require managing existing fitness or wellness centers but focuses on comprehensive care through specific wellness offices. FedRAMP certification is mandatory for cloud service solutions. Contractors must provide their own baselines for support and are not restricted to a specific call center location, provided they maintain 24/7 access with quick response times. There may be a small business quota, dependent on market research outcomes. Although the solicitation's release and contract award dates are not yet defined, past performance and financial stability checks will be integral for contractor eligibility. Overall, this program aims to create a new approach to civilian wellness that expands upon existing services, ensuring eligibility extends to various Department of the Air Force civilian employees and their family members.
The document outlines a Performance Work Statement (PWS) for a non-personnel services contract to provide Civilian Wellness Services for approximately 200,000 Department of the Air Force civilian employees, including their eligible family members. The contractor is responsible for offering comprehensive wellness services such as behavioral health consulting, physical health screenings, motivational activities, and 24/7 support via a toll-free hotline. They are required to establish wellness teams at various locations and maintain adherence to applicable federal regulations and security clearances.
The contract spans one base year with four optional years and a six-month extension. Key tasks include providing access to services through a national call center, offering specialized support for personal and family issues, critical incident responses, legal and financial consultation, and promoting education and outreach activities. Emphasis is placed on retaining qualified personnel, maintaining security protocols, and ensuring access to necessary resources while promoting a wellness culture among employees. The document ultimately aims to enhance the well-being and productivity of Air Force civilian staff through structured support programs.
The DAF Wellness Request for Inquiry seeks responses from companies interested in providing wellness services for the Department of the Air Force. The inquiry is structured to gather comprehensive information on potential contractors, including their business details, experience with government contracts, and specific capabilities related to human resource consulting, counseling services, and emergency response. Key questions address the company's personnel qualifications, ability to meet performance work statement requirements, and strategies for staffing geographically diverse locations. Respondents are also asked to suggest improvements to the performance work statement and identify relevant current operations. The document emphasizes the need for a robust staffing plan and the capability to manage the contract effectively, including the potential for subcontracting. The deadline for responses is set for November 18, 2024. This inquiry serves as a preliminary step in assessing contractor qualifications for future wellness program contracts within the DAF.