The DAF Civilian Wellness RFI Amendment 2 addresses inquiries from potential contractors regarding a new initiative aimed at supporting the Department of the Air Force's civilian workforce and their families. The program does not have an incumbent contractor, marking it as a fresh effort. It does not require managing existing fitness or wellness centers but focuses on comprehensive care through specific wellness offices. FedRAMP certification is mandatory for cloud service solutions. Contractors must provide their own baselines for support and are not restricted to a specific call center location, provided they maintain 24/7 access with quick response times. There may be a small business quota, dependent on market research outcomes. Although the solicitation's release and contract award dates are not yet defined, past performance and financial stability checks will be integral for contractor eligibility. Overall, this program aims to create a new approach to civilian wellness that expands upon existing services, ensuring eligibility extends to various Department of the Air Force civilian employees and their family members.

The document outlines a Performance Work Statement (PWS) for a non-personnel services contract to provide Civilian Wellness Services for approximately 200,000 Department of the Air Force civilian employees, including their eligible family members. The contractor is responsible for offering comprehensive wellness services such as behavioral health consulting, physical health screenings, motivational activities, and 24/7 support via a toll-free hotline. They are required to establish wellness teams at various locations and maintain adherence to applicable federal regulations and security clearances. The contract spans one base year with four optional years and a six-month extension. Key tasks include providing access to services through a national call center, offering specialized support for personal and family issues, critical incident responses, legal and financial consultation, and promoting education and outreach activities. Emphasis is placed on retaining qualified personnel, maintaining security protocols, and ensuring access to necessary resources while promoting a wellness culture among employees. The document ultimately aims to enhance the well-being and productivity of Air Force civilian staff through structured support programs.

The Department of the Air Force seeks a contractor to provide comprehensive Civilian Wellness Services for approximately 200,000 civilian employees across the Air Force, Air Force Reserve, Air National Guard, and Space Force. The contract includes a wide array of services aimed at enhancing workplace behavioral and physical health, ensuring that support is free for employees and their families. Services entail 24/7 helpline support, in-person and telephonic consultations, educational activities, counseling, health screenings, and crisis management. The contract spans a base year with four 12-month option years and an additional 6-month extension. The contractor must maintain high personnel standards, including a Tier 1 investigative clearance. Key personnel roles include Program Liaison, On-Site Counselor, Wellness Coordinator, and Wellness Specialist, each requiring specific educational and experiential qualifications. Operations will adhere to federal guidelines, with security requirements ensuring all contractor personnel are identified clearly and trained adequately. On-site consultations are mandated, alongside outreach efforts aimed at promoting program awareness and engagement. The initiative underscores the Air Force's commitment to enhancing employee wellness and productivity through accessible health resources and programs.

The Department of the Air Force is hosting an Industry Day on January 14 and 15, 2025, at Wright Patterson Air Force Base in Ohio, focused on a new Wellness program. The event aims to gather insights from vendors capable of delivering these services. Participants will have the opportunity to present for 45-60 minutes, covering their experience with similar programs, compliance with Performance Work Statement (PWS) requirements, proposed contract types, staffing models, and innovative technologies related to the program. Interested companies must request a time slot by December 30, 2025. Presentations must be submitted for review by January 8, 2025. It is important to note that this Industry Day is for information gathering only and is not a request for proposals. A formal RFP is anticipated to be released in the third quarter of 2025. The summary of this event highlights the Air Force's initiative to explore potential vendor capabilities and to support the development of future acquisition strategies.

The document outlines a Request for Proposals (RFP) concerning the Department of the Air Force's (DAF) Civilian Wellness Services, aimed at consolidating multiple wellness programs into a streamlined contract. Key focus areas include service integration, user satisfaction metrics, outreach effectiveness, staffing requirements, and adherence to security standards. The DAF seeks feedback on various aspects, such as the integration of electronic health records, current incentive programs, and potential contractual tasks related to case management and wellness encounters. Additionally, the document solicits clarification on the role of wellness teams, telephonic support availability, government provision of facilities, and eligibility of Non-Appropriated Fund (NAF) employees for services. It highlights a multi-faceted outreach strategy and addresses the need for compliance with cybersecurity requirements. The anticipated outcomes include improved access to services and enhanced user experience, with a mandate for Master’s level clinicians to provide counseling. The DAF reiterates the importance of robust support amid various operational challenges and aims to ensure the selected contractor meets the evolving needs of its civilian workforce across diverse locations.

The DAF Wellness Request for Inquiry seeks responses from companies interested in providing wellness services for the Department of the Air Force. The inquiry is structured to gather comprehensive information on potential contractors, including their business details, experience with government contracts, and specific capabilities related to human resource consulting, counseling services, and emergency response. Key questions address the company's personnel qualifications, ability to meet performance work statement requirements, and strategies for staffing geographically diverse locations. Respondents are also asked to suggest improvements to the performance work statement and identify relevant current operations. The document emphasizes the need for a robust staffing plan and the capability to manage the contract effectively, including the potential for subcontracting. The deadline for responses is set for November 18, 2024. This inquiry serves as a preliminary step in assessing contractor qualifications for future wellness program contracts within the DAF.